Central Chrysler Jeep Dodge RAM Fiat of Norwood

very accomodating Shawn was amazing! He was supportive and kind and went beyond to get my daughter's vehicle fixed so we would not have to keep renting a vehicle. Shawn was amazing! He was supportive and kind and went beyond to get my daughter's vehicle fixed so we would not have to keep renting a vehicle. More

Recall repair I came in for a recall issue (cable bushing for shifter), said I'd wait on-site for repair, and it was done in two hours. I came in for a recall issue (cable bushing for shifter), said I'd wait on-site for repair, and it was done in two hours. More

George Alagha was our sales rep. He was fabulous!! He made the process of buying a car very easy. he’s extremely professional and knows his products. made the process of buying a car very easy. he’s extremely professional and knows his products. More

Great experience Went back to Central to have radio replaced and navigation problem fixed. Nick and Peter were terrific, called company on extended warranty, all cov Went back to Central to have radio replaced and navigation problem fixed. Nick and Peter were terrific, called company on extended warranty, all covered except for the deductible. Peter went above and beyond to make sure all was done properly and promptly. Couldn't be happier with the service. More

Great service ! I got an amazing deal on my new compass ! Jon Mercado and the manager Tom were so great to deal with . I got to pick up the car the same day I signed papers . I love my new compass Jon Mercado and the manager Tom were so great to deal with . I got to pick up the car the same day I signed papers . I love my new compass More

Quick turnaround and handled warranty claim While this service provider is not convenient to my residence, they were the nearest authorized engine service-center available. They were able to qui While this service provider is not convenient to my residence, they were the nearest authorized engine service-center available. They were able to quickly find the needed parts and return my vehicle within just one day. The also handled the warranty claim on-site and only required me to pay the deductible. Far from the city but provide a good customer experience. More

Kevin was friendly and explained everything to me in a clear way. We are new to the area and we will definitely be back! Thanks! clear way. We are new to the area and we will definitely be back! Thanks! More

We worked with Jonathan on this purchase. He was easy to work with and took good care of us. I would definitely recommend Jonathan and this dealership to friends and family. work with and took good care of us. I would definitely recommend Jonathan and this dealership to friends and family. More

I was able to state where the noise in the truck was coming from and the problem was taken care of within a couple of hours. Happy with the support and service of all. coming from and the problem was taken care of within a couple of hours. Happy with the support and service of all. More

Unprofessional Sales Manager The sales manager ( I believe his name was Bill) was not professional at all. My current lease was ending in less than 2 months and he refused to take The sales manager ( I believe his name was Bill) was not professional at all. My current lease was ending in less than 2 months and he refused to take my lease back. When my husband told him that we the lease was ending and we were looking to get a NEW CAR- he still refused. We told him we would not do business with him if that was the case. He threw my car keys back at us across the table and told us to "have a nice day." He got up and left abruptly without saying another word. Not exactly how you want to treat customers who are looking to negotiate a deal to give YOU business. The salesman, Cody, that we worked with was absolutely wonderful, but when it came down to the manager, he was far from friendly. The manager called me the next day to ask me if I had "changed my mind" and I was actually on my way to another Jeep dealership to get my new car. I wish I could have given Cody my business but unfortunately his manager was beyond unprofessional and rude and I would rather not give my money to someone like that! More