Central Chrysler Jeep Dodge RAM Fiat of Norwood

Amanda was helpful Amanda was very helpful. The Jeep dealer where I bought the vehicle did not have insurance paper work fixed and she helped me out, three years later. Amanda was very helpful. The Jeep dealer where I bought the vehicle did not have insurance paper work fixed and she helped me out, three years later. She also helped with warranty radiator work and looking up past recalls. More

No organization I dealt directly with Will who did a fantastic job. He was informative and passed information with no issue. He did a great job with my vehicle. My I dealt directly with Will who did a fantastic job. He was informative and passed information with no issue. He did a great job with my vehicle. My issue is with management. I called twice the week prior to dropping my Jeep off to ensure everything would be able to be done regarding my GPS. I was told to not worry that everything would work out...turns out the guy wasn’t working so I wasn’t able to have my GPS corrected. I had a problem with this because I took time out of my weekend to make the 45 minute drive specifically to honor the warranty at their dealership. During the visit I also wanted to speak with someone from Just for Jeeps about lighting upgrades...ended up sitting at the help desk for 30 minutes while a woman shot the xxxx with the cook working...so I left. Upon asking management what could be done about the time wasted regarding my GPS they didn’t even want to hear me out, I was cut off in the middle of my explanation and told that I needed to go talk with service. I requested to speak with the finance manager who sold me the all-inclusive warranty I purchased for my wrangler. He apologized but didn’t have any ideas about rectifying the problem. It’s evidently clear that once I purchased a vehicle from you guys the cheery helpful nature went right out the window. I took time out of my days prior to even coming up to ensure that my issues could be handled. As someone who manages my own office and staff I don’t have the time to take off during the week when it’s convenient for you guys to fix my problems. The lack of ownership and urgency to assist in my problems was down right embarrassing and it’s left me with quite a bad taste in my mouth regarding your outfit. More

Prompt Service I was hearing what sounded like sloshing sounds in the vehicle and was brought in right away to have it looked at. Given that I have two small childre I was hearing what sounded like sloshing sounds in the vehicle and was brought in right away to have it looked at. Given that I have two small children and rely on my Jeep A LOT I really appreciate how Bill was able to get me in quickly and the servicemen did a check and didn’t find anything wrong. Thank you Jeep in Norwood once again for having my back. I always hear people say that they don’t trust the dealership but so far I haven’t had a bad experience. The service may cost a little more than non dealership service but it’s expected with an older vehicle. At least I have assurance that the work will get done right and that they are not “after my money”. Contrary the folks in the service department are professional and fair. They do not overcharge or try and fix issues that aren’t there. And for that thank you Jeep. The Lord always sends good ppl my way and you guys are no exception. More

Great people! Every time I visit Central, I am amazed at how personable their employees remain. It is great to be surrounded by folks that truly enjoy coming to wor Every time I visit Central, I am amazed at how personable their employees remain. It is great to be surrounded by folks that truly enjoy coming to work everyday! More

oil change/brakes and overall check Excellent service and all work done while I waited....comfortable waiting area. Car running better than ever! I was pleased with updates and process. Excellent service and all work done while I waited....comfortable waiting area. Car running better than ever! I was pleased with updates and process. Also the availability of the appointment was great as I did not have to wait long for appointment booking. thank you More

Service The customer service representative Amanda Ventresco was professional and knowledgeable. She listened to me and entered notes for my service appointme The customer service representative Amanda Ventresco was professional and knowledgeable. She listened to me and entered notes for my service appointment. She followed through on everything More

New Wrangler & Just For Jeeps Combo Great service by Jeremy in sales and great service in the custom shop was first rate with Matt at Just for Jeeps - would recommend using Jeremy and Ma Great service by Jeremy in sales and great service in the custom shop was first rate with Matt at Just for Jeeps - would recommend using Jeremy and Matt More

New Vehicle Purchase 5th Wrangler & 4 Grand Cherokees & a Cherokee bought through Central.Thanks to the "Deal Striker" ! Good Friends at Just for Jeeps always make it a pl 5th Wrangler & 4 Grand Cherokees & a Cherokee bought through Central.Thanks to the "Deal Striker" ! Good Friends at Just for Jeeps always make it a pleasure too. More

Just For Jeeps Equipment Install Install of Equipment was done on time and they answered any questions I had. There have been no issues after the install. I have since had another Install of Equipment was done on time and they answered any questions I had. There have been no issues after the install. I have since had another piece installed More

New Jeep purchase Excellent customer service and communication. Wrangler was detailed beautifully and ready to go upon my arrival, Thanks would highly recommend Centr Excellent customer service and communication. Wrangler was detailed beautifully and ready to go upon my arrival, Thanks would highly recommend Central Jeep and team members. More