Central Chrysler Jeep Dodge RAM Fiat of Norwood

I hope it’s a good thing, but the service staff now knows me by name not because I have a lot of problems because I trust the dealership to do the work on the vehicles that my family owns. All of the associa me by name not because I have a lot of problems because I trust the dealership to do the work on the vehicles that my family owns. All of the associates are friendly, courteous work to ensure that I get the service that I am looking for in reasonable amount of time. More

I do not want to write a review. Everything was excellent and on time. Waiting room is lively. Everything was excellent and on time. Waiting room is lively. More

The service department has been excellent over the years. ..great communication making service appointment painless. ..great communication making service appointment painless. More

Shawn Nagle filed a fraudulent claim without consent blocking me from my third party coverage and it is irreversible. He shut down the conversation when question by saying it will not be covered thank a blocking me from my third party coverage and it is irreversible. He shut down the conversation when question by saying it will not be covered thank as an end comment. He originally quoted me 600$ for all work and repair needed with a confirmed diagnostics completed. He then called me a day later to say it would be 1400$. When I presented having third-party coverage and to let me know when they filed the claim, he said he would put it in as damage that would not be covered, despite never reporting it to me until after the irreversible claim was placed. More

great dealership Shawn in service is the best got my recall done in a timely manner thank you recall done in a timely manner thank you More

Amanda was very helpful and stayed in communication with me about what my car needed and how quickly a backordered part would be in so that I could plan accordingly with alternate transportation. It was a v me about what my car needed and how quickly a backordered part would be in so that I could plan accordingly with alternate transportation. It was a very expensive service is the only downside! My only comment would be that it would be nice for the dealership to offer loaner vehicles at no charge when service requires multiple days. More

This dealership has provided exceptional service. Easy to just say, but there are multiple reasons behind that simple statement- from the initial servicing of my older Jeeps (bought at a dealership 6 Easy to just say, but there are multiple reasons behind that simple statement- from the initial servicing of my older Jeeps (bought at a dealership 60miles away), to purchasing a new Jeep at Central. All managed with care and personal approach. The service received since purchasing my vehicle has continued to be exceptional from regular oil changes, tire rotations to handling recalls- Amanda always ensures I have a flexible rental as I live 60 miles away. I’m sure anyone would wonder if I live on a deserted island if I have to drive 60 miles to a dealership…..no, I actually have a dealership within 6 miles of my home, and I pass minimum of 3 other dealerships driving those 60 miles. My local “premier” dealership has been a nightmare in customer service. Only plus was the rudeness at the local place led me to Central. I am pleased with the personal, friendly, competent treatment Central has consistently provided. I recommend Central to everyone. Never compromise with a subpar experience elsewhere. More

Thanks Shawn for all the help as always! And thanks to Kevin at JFJ for another cool upgrade - the Sunrider is great! And thanks to Kevin at JFJ for another cool upgrade - the Sunrider is great! More

Juan Perez was great to work with. Listened to our needs and helped us find a vehicle that fit our needs and budget with our current situation. Juan is a solid salesman. Listened to our needs and helped us find a vehicle that fit our needs and budget with our current situation. Juan is a solid salesman. More

Juan Perez and Jonathan Mercardo made the whole purchase process seamless and provided great service. process seamless and provided great service. More