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Central Chrysler Jeep Dodge RAM Fiat of Norwood
Norwood, MA
2,763 Reviews
We know what our customers want, and we provide it to them on a daily basis in Norwood, MA. You want a huge selection, with wonderful automotive service, and excellent customer service. Central Jeep Chrysler Dodge RAM of Norwood is here to provide you with all of that and more. We do not believe in resting on any of our accomplishments. We are always trying to improve and to be the best dealership in the Boston area. Our professional sales staff is here to support you and help you. You are their number one priority, not the sale.
A dealership, much like a car, can only be as good as the sum of it’s parts. It all starts with our team of knowledgeable car people who are always eager to help and assist you with anything that you may need. They are like the glue that holds everything else together. They are the ones who will provide you with our amazing selection of new Dodge, Chrysler, Jeep, and Ram vehicles, and they are the ones who will guide you through our used and certified pre-owned vehicles. They will provide your Dodge, Chrysler, Jeep, or Ram with wonderful and essential service, and they will even be here for all your cosmetic repair needs with our body shop. When all those parts come together, it creates a truly amazing automotive experience.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 5:00 PM
Sunday 11:00 AM - 4:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,763 reviews
September 18, 2018
Disappointing and Frustrationg I had a 1PM scheduled appointment which I scheduled 2 weeks in advance over the telephone. When I checked in at 12:45PM, they had no record of my app I had a 1PM scheduled appointment which I scheduled 2 weeks in advance over the telephone. When I checked in at 12:45PM, they had no record of my appointment. Despite that, they indicated they could do my service which was to take 1 hour. My car was not even moved from the service bay for 55 minutes. The service took over 2 hours rather than the 1 hour I was promised. My time is valuable and I expect the service I was promised and that includes waiting time. More
by bruin2287
Verified CustomerEmployees Worked With
September 18, 2018
Purchased Jeep 9-13 I have not used the service center other than to change wheels at purchase so I do not have much experience with them. That said, so far so good I have not used the service center other than to change wheels at purchase so I do not have much experience with them. That said, so far so good More
by donmaver
Employees Worked With
September 18, 2018
So relaxing! This was by far the best experience dealing w a car sales person. Zenia has her craft perfected! What a relaxing and enlightening experience talking w This was by far the best experience dealing w a car sales person. Zenia has her craft perfected! What a relaxing and enlightening experience talking w her and going thru the process. She is guaranteed my business next time I’m ready for another vehicle. Five stars are not enough next to her name. All other sales specialist should learn from her. More
by Bruce & Sam
Employees Worked With
September 17, 2018
Purchase of Jeep LImited Just bought a Jeep Limited from Jarrod. Nice young man. Would definitely recommend asking for him if you go in to buy a new car.. Just bought a Jeep Limited from Jarrod. Nice young man. Would definitely recommend asking for him if you go in to buy a new car.. More
by Lauren
Employees Worked With
Jarrod
September 17, 2018
No information for fuel pump fix We were given no information as to the nature of the problem and the length of time it may take to complete any work. Even upon pickup the extent of We were given no information as to the nature of the problem and the length of time it may take to complete any work. Even upon pickup the extent of the explanation was "You're all set." We dropped the car on Monday and called back Tuesday to ask for an update. We call them again Tuesday to try and get an update. The work was finally completed Wednesday and was just a fuel pump. Although they also fixed the recall notice, they did not say they would or would not "get to it". Thankfully it was all covered under warranty. More
by jeff.rasanen
Employees Worked With
Gabe Luciano
September 17, 2018
Quick and responsive A passive entry service light appeared on my dash on my way home from work. I called Central at 6p and made arrangements to bring my Jeep in first thi A passive entry service light appeared on my dash on my way home from work. I called Central at 6p and made arrangements to bring my Jeep in first thing in the morning. I arrived at 8a, dropped off the keys, did some paperwork and got a loaner. A half hour later, I received a message saying that the service was complete. Quick, easy, no charge! More
by hmt1070
Employees Worked With
Gabe Luciano
September 17, 2018
Shawn happy to help Sean was happy to help me and made sure everything got done in a timely manner! I'll be asking for him from now on. Sean was happy to help me and made sure everything got done in a timely manner! I'll be asking for him from now on. More
by josephcmckee207
Employees Worked With
September 17, 2018
Exceptional Service Every Time I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they I did not purchase my Jeep Grand Cherokee at Central, but started going to them for service when I moved to the area in 2015. I always feel like they are going above and beyond for me and my experience with them last week was no difference. My "check engine" light came on (which never happens on a day that is convenient) and it was pouring rain. I stopped by the dealership and not only did they do a diagnosis, they fixed my vehicle and I had it back by the end of the day. Shawn was especially helpful and made sure I knew what to expect. He took what could've been a stressful situation and made it bearable!!! Everyone in the service area is very friendly and seems to truly enjoy what they do. I watch them interact and they treat each other with a lot of respect. Its a very busy service area and yet they always put the customer first. I'll definitely keep taking my Jeep there and plan to buy my next vehicle from them. Thanks again! More
by taburns87
Employees Worked With
September 17, 2018
Very nice experience It was a very easy experience everything was great with Shawn no issues I have no complaints I will be back I have always had great service there It was a very easy experience everything was great with Shawn no issues I have no complaints I will be back I have always had great service there More
by JLUNA9
Employees Worked With
September 16, 2018
Great staff Had a great experience at Central. Friendly staff. Zenia was very knowledgeable about my new Jeep. I would definitely come back to Central. Thank you! Had a great experience at Central. Friendly staff. Zenia was very knowledgeable about my new Jeep. I would definitely come back to Central. Thank you! More
by johnmeomartino
Employees Worked With
