Central Chrysler Jeep Dodge RAM Fiat of Norwood

Oil Change Account was Found and Attached I was supposed to get free oil changes, but there wasn’t a business account attached to the VIN, but since first oil changes are free, it wasn’t an is I was supposed to get free oil changes, but there wasn’t a business account attached to the VIN, but since first oil changes are free, it wasn’t an issue this time. Also, since free rentals were offered, I was able to go to work for a couple of hours instead of sitting in the waiting room. Later when I spoke to the original dealer and got the account info regarding free oil changes, I texted Lisa and her manager was able to attached the free oil chang account to my van so I wouldn’t have any problems in the future. More

Worst people and worst customer service Worst experience ever. I went to the dealer to buy my wife a brand new Jeep Wrangler. I wanted 4 dr and manual transmission.. Anything else we didn't Worst experience ever. I went to the dealer to buy my wife a brand new Jeep Wrangler. I wanted 4 dr and manual transmission.. Anything else we didn't care about except that it has to have this 2 options.. It wasn't much to ask. So here what happen I parked there.. 1 black sales guy aka the deal striker saw me outside and I told him about what I'm looking for then he gave me attitude and made it seem like they don't have standard manual transmission and can't get one he immediately made me feel like they don't want to sell me and looked at me down like I'm some kind of kid that does not have money trying to waste his time.. So I went inside then I had to wait and wait and wait then another guy come to try to help me and his name is William. He acted like he wanted to help me took my number and xxxxxxxx me that in couple days they will contact me back when the truck arrive.. Few days go by and no one calls I called William 4 times and left him voice mails in few different days he didn't even bother to call me once and tell me what's going on. I called dealer again and I used another extension a lady answered and told Her the story that no one want to sell me the jeep and William never answered so I ask her if he was there she confirmed that he was and she promised that he would call me back shortly if no she will in few minutes.. No one ever call me back.. They all looked at me like I'm some kind a kid that don't have money or trying to waste their time or sometime like that.. But guess what my time cost money so we went to Chrysler jeep 24 in brockton and we walk in got helped right away found what we were looking for. The team made it happen and we bought a brand new Jeep Wrangler 2018 standard 4 doors.. My wife is happy finally after wasting all that time in the norwood location.. I really hate to sound awful and get people in trouble but norwood location was a very bad experience ignorant people.. They didn't put any effort in selling me what I want.. Or even calling me back..Oh well it was their loss not mine.. More

2016 Jeep Detailing Central Jeep did a GREAT JOB on the detailing of our 2016 Jeep Patriot ... The Service folks were kind and courteous ... Work was done earlier than ex Central Jeep did a GREAT JOB on the detailing of our 2016 Jeep Patriot ... The Service folks were kind and courteous ... Work was done earlier than expected and they called right away. More

Great customer service Katie made it so easy & answered all of my text messages promptly . Dropped it off the night before and it was done by 9am . A good visit. Katie made it so easy & answered all of my text messages promptly . Dropped it off the night before and it was done by 9am . A good visit. More

jeep tire upgrade the team was very helpful recommending the tires i eventually went with. The pickup/check out process was very easy & the communication throughout th the team was very helpful recommending the tires i eventually went with. The pickup/check out process was very easy & the communication throughout the service was excellent. More