Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

Just go to another dealer and save yourself some agravation I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regul I had an appointment to go there to get my lug nuts fixed. I explained to Gabrielle that 1. The locking lug nuts were stuck on the wheels 2. The regular lug nuts were also stuck and needed to be loosened along with replacing the one my husband tried to take off that got striped and could not be loosened. I showed him the specific one that was striped and said there are extra lug nuts in the front seat along with the locking lug nut key. He said "I will let them know" I waited in the Jeep cafe that was very nice and had a great sandwich and coffee. (The only positive about this place) Another person came out and asked me if I wanted new locking lug nuts because they had to chisel the old ones off. I said yes, and reminded her about the other lug nuts also. When they were "done" I payed 206$ I got in my car and drove home I was looking at the locking lug nut package and noticed all the lug nuts were in the package when if they replaced the one damaged lug nut there should be one missing. I went outside and saw that the never replaced the damaged regular lug nut. I called Gabrielle and he ask me to come back in and didn't know why they didn't do all the work. When I came back a very nice mechanic came out to my car and I explained to him what I needed done. After waiting another hour I was then charged another 72$ For work they were asked to do the first time. I will not ever go back there again. More

Fast & Friendly I brought my new 2018 Jeep in for inspection and the service dept was really friendly and efficient. The waiting room and "Jeep Cafe" was a nice surp I brought my new 2018 Jeep in for inspection and the service dept was really friendly and efficient. The waiting room and "Jeep Cafe" was a nice surprise and makes any wait quite tolerable. Staff was great, and I was in and out pretty quickly. Highly recommended. More

Excellent Appointment was easy to make. I was very pleased with service they did what I needed. Excellent time.and out no problems The service people were very Appointment was easy to make. I was very pleased with service they did what I needed. Excellent time.and out no problems The service people were very efficient. More

Relatively pain/worry free Zenia DiSangro was the BEST! She's the reason we leased a Jeep. The only part we didn't care for was the "Disclosure Fee" mentioned at the last minu Zenia DiSangro was the BEST! She's the reason we leased a Jeep. The only part we didn't care for was the "Disclosure Fee" mentioned at the last minute. More

Expect garbage service - maybe youll be surprised Any issue they dont have an error code for or is visibly obvious wont be fixed (like parts falling off your car), they will tell you everything is fin Any issue they dont have an error code for or is visibly obvious wont be fixed (like parts falling off your car), they will tell you everything is fine. If you want them to look further into a problem they will charge you $150 for to get a tech involved. After several service experiences here, I have received my vehicle back multiple times with an issue completely unresolved, new issue created, or an argument over what is an issue or normal vehicle operation (hint, you are wrong). Their shop foreman is also smarter than any customer that walks in the door and has the attitude to prove it. If you're just looking for jut basic service like an oil change, they can probably handle that... but anything else, look for another dealer. Completely unimpressed with these guys. More

Professional, fast & courteous. I've bought several cars from Central Chrysler & travel a long way to, past several other dealers, to get my vehicles major services done there. They I've bought several cars from Central Chrysler & travel a long way to, past several other dealers, to get my vehicles major services done there. They are pretty quick, professional & I've never been disappointed with their work. More

Injectors/key Excellent service and quick repair! Thanks so much . We the service was going to be more then three hours or more, they suggested I go home. Honesty Excellent service and quick repair! Thanks so much . We the service was going to be more then three hours or more, they suggested I go home. Honesty More

Job well done! As usual Central Chrysler Jeep Dodge did an excellent job for me. They were courteous, prompt, and helpful. I had a emergency situation when the wind As usual Central Chrysler Jeep Dodge did an excellent job for me. They were courteous, prompt, and helpful. I had a emergency situation when the window by the driver's side of my van fell into the car door. I had no window. I took the van to Central and they took care of the problem immediately. And such fine service! More

Fast Friendly Service I was able to drop in for service for an oil change without an appointment. My service advisor was very personable. The service was very effecient. Th I was able to drop in for service for an oil change without an appointment. My service advisor was very personable. The service was very effecient. This is a small thing, but I really like that the technician rounded up my “next service” sticker to be an even 64,000 miles. Some places would say 63,877 miles, and then I’d feel like I didn’t even have 3,000 miles of drive time left till my next service, before I even pull out of the driveway. More

Sean is terrific I called the service center at 8:30 am on the Thursday before the busy Memorial Day weekend, and not only did Sean take care of me right away (my car I called the service center at 8:30 am on the Thursday before the busy Memorial Day weekend, and not only did Sean take care of me right away (my car I mean) but they were done hours earlier than expected. Great service, and Sean was terrific. More