Central Chrysler Jeep Dodge RAM Fiat of Norwood - Service Center

My plan was to get an oil change. But the tech found I had a water pump leak. The dealership immediately notified me, quoted a replacement and got it ordered. They offered a loaner wh But the tech found I had a water pump leak. The dealership immediately notified me, quoted a replacement and got it ordered. They offered a loaner while we awaited the parts. Once the parts arrived they finished the job and took very good care of me and my car. More

Great service, always friendly, great communication, great atmosphere and I feel like a member of the family! great atmosphere and I feel like a member of the family! More

Great service, knowledgeable employees, always helpful to the clients, will come back after years of leasing. the clients, will come back after years of leasing. More

I got my radio fixed. On 10/31 It took exactly 1 hour like they said On 10/31 It took exactly 1 hour like they said More

Amanda is always professional and friendly every time I go there for service. It’s so nice to have excellent customer service it’s so rare these days. go there for service. It’s so nice to have excellent customer service it’s so rare these days. More

Easy to book appt, they ordered tire needed. Everyone was courteous and respectful. My only issue was service person changed settings on my seating and my rear view mirror. I knew to adjust seat Everyone was courteous and respectful. My only issue was service person changed settings on my seating and my rear view mirror. I knew to adjust seating. But I don't know setting for rear view mirror. I wish they had reset that to the way I had it More

No transparency. Service manager has no knowledge about what do they do and cars in general. Failed with leadtimes. They lied about what did they do and what was the Service manager has no knowledge about what do they do and cars in general. Failed with leadtimes. They lied about what did they do and what was the rootcause. Finally car came back non-washed. Total unprofessionallism. More

To be honest, I just can’t say enough about the service department there. I’ve 100% made friends there and am treated, in a professional manner, like a friend every single time I go there. ZERO pressure, Z department there. I’ve 100% made friends there and am treated, in a professional manner, like a friend every single time I go there. ZERO pressure, ZERO hustle, ZERO double talk. I actually look forward to getting my truck serviced so I can have interaction with that team More

The most pleasant car buying experience I’ve had to date! Carlos was wonderful to work with! Carlos was wonderful to work with! More

I was kept informed about the service for my car, and they had me come back in the morning so that they could hear the noise. Fixed it and cleaned the car beautifully! they had me come back in the morning so that they could hear the noise. Fixed it and cleaned the car beautifully! More