Back

Central City Toyota

Philadelphia, PA

5.0
396 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

Directions

By Type

Showing 396 reviews

February 08, 2023

I appreciated the customer service, personal attention, and compassion of the representative, Will Duncan. Will was kind, patient, and open to questions. The purchasing process was simple, fair, and timely More

by RaQueen
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Duncan, Kelsie Cicalla
Feb 09, 2023 -

Central City Toyota responded

We’re delighted to hear of your positive experience at our dealership! We always strive to provide the utmost in customer service and quality, and it makes us happy to know that you feel you experienced these values first hand. We hope you continue to choose us for all of your future automotive needs, and we hope to see you again soon. Until next time, have a great day! Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301

January 30, 2023

Great dealership. Easy in and out facilitated by service department’s experience to handle all issues. I brought in my car for a 50,000 mile service plus to repair a More

by Stan
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brian McDaid, Service Advissor
Jan 31, 2023 -

Central City Toyota responded

Stan, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

January 11, 2023

Excellent and attentive service! Pleasant experience - very comfortable asking question - timely updates while waiting - overall great! More

by Pia
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Duncan, David Ragland
Jan 12, 2023 -

Central City Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301

January 10, 2023

Exceptional top-of-the-line dealership and top-of-the-line salesman. Rick gets it done. They were a blessing to me and my family. You would be blessed to have him in your dealership working. More

by Tony
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rick Roy, Ted Daddario
Jan 11, 2023 -

Central City Toyota responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301

January 06, 2023

David Ragland was phenomenal! He was so kind and patient with me and all of my questions. He was even willing to speak to my husband and talk him through the recommendations. He More

by Jyw575
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Ragland
Jan 09, 2023 -

Central City Toyota responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

November 19, 2022

Customer service at this location is superb I’ve been with them for years and they are always there to help. More

by Nadin3moor3
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Duncan, Caitlin McElwee, Kelsie Cicalla, Cliff Mackay
Nov 21, 2022 -

Central City Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Chris Bove, General Sales Manager, Central City Toyota, cbove@centralcitytoyota.com | 215-476-1200 x301

October 01, 2022

Great service that went above and beyond. Helped with a number of things outside of a routine service. More

by BLG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Joshua Sheppard
Oct 03, 2022 -

Central City Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

August 18, 2022

Scheduled the 15k service online last night for this morning. I planned on doing some work from their lounge while I waited so I set up my computer and made myself comfortable. My car was finished even More

by MM
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Garthwaite, Robert Koons, David Ragland
Aug 19, 2022 -

Central City Toyota responded

Thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

July 29, 2022

Central City Toyota is awesome. Brian and Jamie are the best!! They took care of everything, explained everything and provide excellent customer service. I wouldn't think of taking More

by Pockets1536
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian McDaid and Jamie
Aug 01, 2022 -

Central City Toyota responded

Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs, as we are always here to help. Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

July 20, 2022

Personally I rather spen a little more for the service and care for the vehicle I sometime over look or can no longer do... I used a Groupon coupon to get my emissions and license excise sticker... Servic More

by icjr52
Customer Service
Recommend Dealer
Yes
Employees Worked With
Archie Gibbs
Jul 21, 2022 -

Central City Toyota responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, Jamie Haberle, General Manager, Central City Toyota, jhaberle@centralcitytoyota.com | 215-476-1200 x361

2
...