Central City Toyota
Philadelphia, PA
Filter Reviews by Keyword
By Type
Showing 396 reviews
I have been a Toyota owner for 10 years and have always been a very satisfied customer. My car needed work done and the cost was not what I wanted to do. I decided to buy another car and decided to do a ce been a very satisfied customer. My car needed work done and the cost was not what I wanted to do. I decided to buy another car and decided to do a certified used car. My experience with Toyota was exceptional from the start.Tim was always professional and supportive. I never felt pressured throughout the experience. He was very knowledgable and offered alot of guidance. I had a great experience with Central City Toyota. More
Mr. Ed White of Central City Toyota, Thank you for Mr. Ed White of Central City Toyota, Thank you for reminding me what exceptional customer service feels like. Especially in an age where most compa Mr. Ed White of Central City Toyota, Thank you for reminding me what exceptional customer service feels like. Especially in an age where most companies have dropped “customer service” in favor of “customer management”. My car is now running smoothly. I will continue to have my car serviced and maintained at Central City Toyota. Thank you for doing something extra to make this customer feel appreciated. You have bought yourself a loyal customer for life. Mrs. L. Wisdom More
I had my car in for routine service and as always, Brian had gone over and above to ensure my experience was a good one. His knowledge about my vehicle is exceptional. I have reeommended Central City to sev had gone over and above to ensure my experience was a good one. His knowledge about my vehicle is exceptional. I have reeommended Central City to several friends and family members. More
I brought my 2001 prius in for service and realized it wasn't worth it to continue putting money into it, so I requested that someone in sales call me to talk about a trade in. Ricky made contact promptly wasn't worth it to continue putting money into it, so I requested that someone in sales call me to talk about a trade in. Ricky made contact promptly, was incredibly personable, kind, helpful and easy going. I got my dream car in exchange, a black 2010 prius as well as a a great extended warranty. Everyone inthe office, from sales to finance and the manager was funny, welcoming and happy to assist me. I don't expect to buy another car soon, but I'd suggest this dealership to Ny of my friends and family. More
I rated this sales person as excellent. I live in Maryland and told the salesman that I would be traveling to see the car. The process was smooth and haggle free. The most important fact in buying a Maryland and told the salesman that I would be traveling to see the car. The process was smooth and haggle free. The most important fact in buying a car is not feeling pressured. The salesman was professional, helpful in answering all my questions, and not pushy. I was comfortable and confident that I was getting the best deal for my money. I was also surprised at how fast the process was. I would recommend this salesman to a friend and return to buy another Toyota from him. More
I have been a customer of Central City Toyota for the past 25 years. I have always been treated like a VIP whenever I go to the dealership. Mr. Tim Woodard is my new salesperson since my previous sales past 25 years. I have always been treated like a VIP whenever I go to the dealership. Mr. Tim Woodard is my new salesperson since my previous salesperson retired. I have no complaints whatsoever about my experiences thus far. Mr. Woodard is always professional and courteous whenever we speak. He is very knowledgeable and honest. He will not steer you in the wrong diretion. I would highly recommend him to anyone who is in the market for a new or use vehicle. More
working with "big" bill was a very good experience. he was very friendly as well as helpful. they worked with me on the price and seemed to be very knowledgable. experience. he was very friendly as well as helpful. they worked with me on the price and seemed to be very knowledgable. More
The reason I gave the rating that I did is because the salesman, Ricky Roy, and the manager, Dennis, went a long way to make sure that the car I bought was fitting to me. They were polite and willing to e salesman, Ricky Roy, and the manager, Dennis, went a long way to make sure that the car I bought was fitting to me. They were polite and willing to ensure that I was comfortable with my purchase. Also, the car I bought was in great shape. A co-worker of mine thought it was a 2011 model, but it is actually an '04. The interior was clean and even smelled new. The only thing that I had a little problem with was that the detailing on the outside of the car was a little dull (headlights were foggy and the front grill was a little strikey). However, when I expressed my concern, even though I also said I would buy the car anyway, Rick said that the in-house detailer will clean everything up for free. Lastly, I was not able to get ahold of my insurance company the day I bought the car, so the dealership worked with my so that I could still drive away with the car that night. The enxt day, Ricky, who was off that day, came in anyway to close up any loose ends. A few days after the purchase, I also received a phone call from the dealership making sure that I was still pleased with the car... and I still LOVE it!! More
This was my first time going to a car lot to buy a car, a lot of dealers were pushy & showed me what they thought was best for me. Lance was great, he made me feel comfortable. He found exactly what I wante lot of dealers were pushy & showed me what they thought was best for me. Lance was great, he made me feel comfortable. He found exactly what I wanted & worked with and is still extending himself to make sure everything with my car is perfect. Thanks Lance!! More
I would definitley recommend this dealership,it was a one stop shop, I was greated at the door as soon as I walked in by Tim Woodard. Eventhough I already knew what I wanted Tim did not rush me, he gave me a stop shop, I was greated at the door as soon as I walked in by Tim Woodard. Eventhough I already knew what I wanted Tim did not rush me, he gave me all of my options, tim told me about all of the pros and cons, so that I would make the best decision for my money. This is the second car I bought from here and I will continue to buy from here as long as Tim can assist me. He is definitely an asset to Toyota. As long as toyota has people like him this business will run smoothy. Thanks again Tim for star service!!!! . Rashida More