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Central City Toyota

Philadelphia, PA

4.9
407 Reviews

4800 Chestnut Street

Philadelphia, PA

19139

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Showing 407 reviews

November 13, 2018

Unsatisfied I had an 9:00am appointment, I arrived at 9:05 and wa s promised my car to be in my hands in 1 hour and 15 minutes. This is the third time that this h More

by Daniel Notice
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Carmelo Robles
Nov 15, 2018 -

Central City Toyota responded

Daniel, I'm sorry to hear that your last service appointment took longer than expected. We try our hardest to get our customers in and out as quick as possible, but not at the expense of rushing through our service work. Thank you for taking the time to let us know about this issue. Sincerely, Jamie Haberle - General Manager, Central City Toyota - 215-476-1200 x.361

October 30, 2018

I Love my new 2018 Rav4! When I came into Central City Toyota about a month or so ago for an oil change of my 2013 Toyota Rav4, while waiting I went to chat with Rick Roy, who More

by LaQueen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy, David Ragland
Oct 30, 2018 -

Central City Toyota responded

Thanks for the positive words, LaQueen. You're always welcome and we look forward to seeing you next time. Kind regards, Jamie Haberle - General Manager, Central City Toyota

October 17, 2018

Great experience Professional, knowledgeable service from Rick as well as other staff, friendly and not pushy. I got the car I wanted for a fair price! Thanks! More

by MaKeda65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean McKoy, Rick Roy
Oct 17, 2018 -

Central City Toyota responded

Thank you for choosing Central City Toyota! We're happy to hear of your positive experience with Rick and the team! Kind regards, Jamie Haberle - General Manager, Central City Toyota

October 07, 2018

Unsurpassed Service Rick was fantastic from beginning to end. He helped me navigate through the entire process with no problems at all! If you are in need of a new or use More

by Glenda1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 08, 2018 -

Central City Toyota responded

Thank you so much for the wonderful review, Glenda. Rick is one of the best at his career and your review is spot on. Please don’t hesitate to contact or visit Central City Toyota if you need anything else. Best regards, Jamie Haberle - General Manager, Central City Toyota

September 30, 2018

Excellent Service Rick was excellent- very thorough in his knowledge of the different cars and even came in on his off day to sell me my first car. Thank you so much ag More

by CaraFior
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 01, 2018 -

Central City Toyota responded

Cara, Rick is pleased to learn that you enjoyed your car buying experience with us. We look forward to servicing your vehicle soon. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 28, 2018

For first time purchasing something for me miss the Rick Roy Coming to Toyota dealership was one out of six researchers that I went out to look for something for me and coming to talking to Rick Roy the dealer w More

by Miss new car 1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 01, 2018 -

Central City Toyota responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 27, 2018

Rick Roy is the best! very professional I was in need of a car with a limited monthly payment. Rick was the agent I worked with; he was polite patient and not pushy at all. I went Philly Au More

by Workingwoman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Oct 01, 2018 -

Central City Toyota responded

We love hearing about customers that have a terrific experience at Central City Toyota. We know that buying a car is an important decision and we are proud that you chose our dealership.  Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 24, 2018

Friendly and Clean My first time getting service at this place. The staff were very friendly and knowledgeable. Waiting in such a clean and bright place was a pleasure. More

by Xia Ailing
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh
Sep 25, 2018 -

Central City Toyota responded

Xia, thank you for the feedback! We are happy to hear about your positive experience at Central City Toyota, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, Jamie Haberle - General Manager, Central City Toyota

September 19, 2018

Excellent service I have always had very good service when I take my Prius to Central City Toyota. The last visit the service advisor went above and beyond what he had More

by CarolS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Hartsfield, Service
Sep 20, 2018 -

Central City Toyota responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Best, Jamie Haberle - General Manager, Central City Toyota

September 17, 2018

First time buyer met with lots of help and guidance! I was worried about walking into a car dealership for the first time but Rick and team helped me feel comfortable, heard, and valued. Rick helped walk More

by First Time Buyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Roy
Sep 18, 2018 -

Central City Toyota responded

It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Sincerely, Jamie Haberle - General Manager, Central City Toyota

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