Central City Toyota

Never Again! On 8-22-18 I was promised my car will be in my hands in 2 1/2 hours! And 3 hrs and 15 mins later I still don’t have my car. This is the second time t On 8-22-18 I was promised my car will be in my hands in 2 1/2 hours! And 3 hrs and 15 mins later I still don’t have my car. This is the second time this has happened to me , it seems there isn’t enough workers or the business just doesn’t appreciate their guest! All I came for was to check my tires due to having a flat and a nail in the other tire. This time is quite excessive, and disrespectful to people that has things todo. I’ll rather be told we can’t today! WORST SERVICE EVER! BETTER OFF GOING TO PEP BOYS! More

Awesomel!!!!! As always Central City delivers The customer service is always great, always met with pleasant sales reps. But most phenomenal is Rick Roy who never c As always Central City delivers The customer service is always great, always met with pleasant sales reps. But most phenomenal is Rick Roy who never ceases to go beyond the call of duty. He keeps his word, he’s honest and does everything possible to satisfy the customer. I’ve been a customer for more than 10 years. Keep up the good work. More

Awesome service By God’s Grace, we were finally able to get a car. My husband suggested Central City Toyota, which is in our neighborhood. We went on 7/28/18 and were By God’s Grace, we were finally able to get a car. My husband suggested Central City Toyota, which is in our neighborhood. We went on 7/28/18 and were assisted by a young man with a great sense of humor, Grant Cleveland. He was awesome. He answered all of my questions and if he didn’t know, he immediately went to his manager to get an answer. We were approved for a lovely 2016 Ford Focus. They went above and beyond n helping us get insurance so we could drive off the lot the same day. This is my go to car place from now on. I will definitely refer any friends and family who are looking to buy. Grant is a great guy to have on your side for negotiations!!!!! More

Recommending this place for your next car I have known Rick since 2015. I have purchased two cars from him So far and I really recommend this place and Rick as your sales person. I have also I have known Rick since 2015. I have purchased two cars from him So far and I really recommend this place and Rick as your sales person. I have also highly recommended him to friends over the years. My friend,Mario bought two cars from him as well. I have never been disappointed. He has always kept his word, and when I had a problem he has always been quick to address it. I highly recommend Central City Toyota in finding the right car for anyone. The manager, Jamie is also a nice sales person and he won’t send you back home empty handed :) More

Customer Service lacking I stopped by the dealership to identify the inventory, as I am interested in purchasing a hybrid car and I wanted to see what was available. Lewis was I stopped by the dealership to identify the inventory, as I am interested in purchasing a hybrid car and I wanted to see what was available. Lewis was not helpful, dismissive and avoidant when I asked questions about the cars I was interested in. I felt disrespected and ignored. I walked away with very few of my questions answered and unsure if I would go back here to purchase a car. Sales staff should be attentive and willing to address the concerns of the customer. More

Shows customer appreciation Toyota is always there for me, I can’t picture myself with any other company! Really appreciate and make things happen so all guest can leave HAPPY ! Toyota is always there for me, I can’t picture myself with any other company! Really appreciate and make things happen so all guest can leave HAPPY ! More

Easy trade in Rick Roy recently helped me trade-in my vehicle for a new one through the Toyota exchange program. He helped me get a fair deal and made the process Rick Roy recently helped me trade-in my vehicle for a new one through the Toyota exchange program. He helped me get a fair deal and made the process an seamless as it could be. Very knowledge about the vehicles and friendly! More

Amazing The sales rep was amazing made me feel comfortable answer every question took his time. He didn’t rush me to buy gave me a Variety of Vehicles to choo The sales rep was amazing made me feel comfortable answer every question took his time. He didn’t rush me to buy gave me a Variety of Vehicles to choose from again I can’t tell u how amazing he was. I could never forget him and I will tell others I will call him to check and see how’s he’s doing that’s because he made me feel that special I really appreciate him and Toyota should be honored to have a employee with this magnitude of bliss it shows in the way he goes about his business he cares about the costumer and u simply feel that his name is Will Duncan. More

Amazing Customer Service Everyone at Central City Toyota treated me like family and accommodated a hard working man looking to trade his vehicle for something better and they Everyone at Central City Toyota treated me like family and accommodated a hard working man looking to trade his vehicle for something better and they went above and beyond. I am ultra satisfied with my experience. More

Very caring people ! Rick Roy is great at what he do . The process was quick & the people worked fast and I appreciated the attention they were showing me to get me in a n Rick Roy is great at what he do . The process was quick & the people worked fast and I appreciated the attention they were showing me to get me in a new car More