
Central Florida Chrysler Jeep Dodge Ram
Orlando, FL
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 10:30 AM - 7:30 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 PM - 5:00 PM
Sunday 9:00 AM - 3:00 PM
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Exceptional From the moment I walked in and was greeted by the receptionist I knew I was at the right place. From the receptionist to my sales rep John Cypress ev From the moment I walked in and was greeted by the receptionist I knew I was at the right place. From the receptionist to my sales rep John Cypress everyone made me feel very welcomed. I love that this dealership is full service. Everything you need they can assist you with. Even while I was waiting for all the paperwork processing other sales reps walking by would talk to me and make sure I was doing ok. Everyone has such great customer service.I would highly recommend this dealership to friends and family!!!! Thank you all!!!! More
My expu Danny was great. Helpfu, and professional. He answer every question I had in regards of my car problems. Definitely something none of the previous ser Danny was great. Helpfu, and professional. He answer every question I had in regards of my car problems. Definitely something none of the previous service employees did. More
Getting Better Every Time Central Florida Chrysler Jeep Dodge has a superb service process. The people that I interact with are different every time I bring my vehicle in for s Central Florida Chrysler Jeep Dodge has a superb service process. The people that I interact with are different every time I bring my vehicle in for service but every person treats me as though they are delighted and appreciative of my presence and my business. Their behavior inspires confidence that my vehicle will be serviced properly within the estimated time frame. Keep up the good work! More
Excellent! Always outstanding service. I have had Chrysler vehicles since the 1980's. Never a problem. The folks I dealt with are 'Top Notch'. I will return! Always outstanding service. I have had Chrysler vehicles since the 1980's. Never a problem. The folks I dealt with are 'Top Notch'. I will return! More
Unfortunate Experience. My experience with this dealership was ultimately the worst I think it possibly could have been. When I arrived at the dealership, with a scheduled ap My experience with this dealership was ultimately the worst I think it possibly could have been. When I arrived at the dealership, with a scheduled appointment, there was a line extending out to the road. I was not greeted at my car for at least 10 to 15 minutes. When I called I was told that too many appointments were scheduled for the same time. I asked what to do and the lady on the phone couldn’t seem to give me a solid answer as to whether I should wait by my car or walk inside and find someone to help me. When I was finally helped, a man took one look at my dash as I described the problem I was having and explained that I was going to need a new part without even stepping foot inside my car. I was immediately given the idea that whoever was working on my car was determined to find something wrong and expect me to pay for a new part without even troubleshooting, running codes, etc. I waited in the waiting room which I had to find on my own. I was not told about any of the amenities that the waiting room had to offer. I was greeted by list of what I needed after about an hour that added up to $850. I said that was ridiculous and I didn’t feel that I could trust them due to the way I was greeted. I asked for my keys and I waited outside. I was then pulled in and given additional options as to how I could handle my situation… I am curious to know why this didn’t happen in the first place. I don’t think that this dealership handles customer relationships well at all. I suppose I can appreciate a little bit (very little) of help I got at the end of my visit but at that point I had already been so upset it was hard to leave satisfied. More
Anthony was great I like how Anthony did not come off as a salesman. He was willing to let me text drive every car if I desired. He's a great guy. I like how Anthony did not come off as a salesman. He was willing to let me text drive every car if I desired. He's a great guy. More
Good customer service Danny provides excellent customer service. He’s always been the customer service person we always look when we bring one of our vehicles to this deale Danny provides excellent customer service. He’s always been the customer service person we always look when we bring one of our vehicles to this dealer. More
Service = Satisfaction CFCJDR Service Department has successfully earnand my trust. I feel confident their goal and #1 priority is the customer and providing top notch cust CFCJDR Service Department has successfully earnand my trust. I feel confident their goal and #1 priority is the customer and providing top notch customer service. More
Trans. Repair Check engine light on. Turned out to be bad transmission problem. Supplied with loaner car to use while repairs were made. I would go to this dealer a Check engine light on. Turned out to be bad transmission problem. Supplied with loaner car to use while repairs were made. I would go to this dealer again for service. More
Conditional review I am extremely happy with my service advisor, Steve. He kept me fully informed. . What does concern me is the length of time to get parts for my new I am extremely happy with my service advisor, Steve. He kept me fully informed. . What does concern me is the length of time to get parts for my new car. The windshield and center console are in need of repair and so far it’s been weeks since the console was ordered and the windshield according to Safelite is back ordered with no expected date. Although the dealership is great Mopar is a big question. More