Central Florida Chrysler Jeep Dodge Ram - Service Center

Shawn was my service advisor for the second time in a row , he always communicated with me and was a pleasure to work with, thanks for a great job. , he always communicated with me and was a pleasure to work with, thanks for a great job. More

I have scheduled change oil for 5 times, and besides I arrived on time in dealership, took about 20 minutes to get to me. And las time arrived on time , after 2:30 hours, I came to pick the car and was n arrived on time in dealership, took about 20 minutes to get to me. And las time arrived on time , after 2:30 hours, I came to pick the car and was not done, and took me 25 minutes to get my car and went away WITHOUT OIL CHANGED!!! More

Bob was really good about keeping me updated on how much time it was going to take for my car to be serviced and completed. time it was going to take for my car to be serviced and completed. More

Service department is very responsive and offered fast service, despite the Saturday rush. Easy to make online appointments. Friendly service managers and techs. Thank you. service, despite the Saturday rush. Easy to make online appointments. Friendly service managers and techs. Thank you. More

Great service and people. Went in for a few specific problems, those problems were taken care of and a couple recommendations were made for the next time I visited. problems, those problems were taken care of and a couple recommendations were made for the next time I visited. More

having communication issues in previous visits when doing routine vehicle maintenance. I was pleasantly surprised with the service this time around . My service advisor was Mr. Shawn Mock and he was awsome routine vehicle maintenance. I was pleasantly surprised with the service this time around . My service advisor was Mr. Shawn Mock and he was awsome with answering my phone calls or even calling back when I would leave a message. Definitely a better experience this time around 😊😊 More

Terrible experience for a simple warranty replacement of a sun visor. It took 6 weeks for the replacement that I ordered to arrive. I made an appointment the following day and delivered the vehicle to servi a sun visor. It took 6 weeks for the replacement that I ordered to arrive. I made an appointment the following day and delivered the vehicle to service. A few hours later I was informed that the part I ordered had been used in a vehicle other than mine. Rediculas! More

First time utilizing the service department. Definitely would recommend to others. Marcus was very helpful and kept me informed on the progress of my vehicle repair. would recommend to others. Marcus was very helpful and kept me informed on the progress of my vehicle repair. More

Excellent customer service. Upon arrival I was promptly met at my vehicle and spoke with a technician. However, not all of my concerns regarding my vehicle were addressed during my visit. I left having to met at my vehicle and spoke with a technician. However, not all of my concerns regarding my vehicle were addressed during my visit. I left having to make another appointment. More

Short delay in getting the service advisor for check in. Quick oil change done fairly quickly today. I found it strange that another advisor checked me out right next to the person who checked me in without Quick oil change done fairly quickly today. I found it strange that another advisor checked me out right next to the person who checked me in without explanation. Either way, I would still come back. More