Marcous Morton

Great service and staff members I am satisfied with my service. Happy withy vehicle Will recommend anyone. service. Happy withy vehicle Will recommend anyone. More

by DJMckkay Verified Customer Verified Customer

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Always outstanding customer service and extremely friendly staff. This is the only location I will buy a vehicle from and let them work on it. friendly staff. This is the only location I will buy a vehicle from and let them work on it. More

by StiltMafia Verified Customer Verified Customer

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It’s not even worth my time to write something. No customer service at all, they love to sell but when is time of providing services, services that we as customers pay is not even free, they suck a No customer service at all, they love to sell but when is time of providing services, services that we as customers pay is not even free, they suck at the maximum level. More

by gomez88omar Verified Customer Verified Customer

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Great and fast service and customer care Marcus provide a great customer experience, very professional and knowledgeable great customer experience, very professional and knowledgeable More

by andreafsabino77 Verified Customer Verified Customer

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I will always say that the service offered is the best and most reliable in the area, I would recommend 100% to everyone to use this dealership to keep your car in good condition. and most reliable in the area, I would recommend 100% to everyone to use this dealership to keep your car in good condition. More

by jesus.y12 Verified Customer Verified Customer

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The part needed for repair had to be ordered, so that slowed the process. Other than that, I'm happy with the experience, and the result. slowed the process. Other than that, I'm happy with the experience, and the result. More

by bmwash374 Verified Customer Verified Customer

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Service department is busting at the seams with service managers but can't get a customer out of the door in 90 minutes for an oil change. Wait time for an oil change with an appointment is 2.5 - 3 hours. managers but can't get a customer out of the door in 90 minutes for an oil change. Wait time for an oil change with an appointment is 2.5 - 3 hours. Service manager was not available for my appointment, so another service manager stepped up to check me in. Service manager was again not around when my car was delivered out front from the bay. Texted the service manager that my car was ready instead of waiting for them to show up and tell me my car was ready. Was told at checkout that there are services that needs attention that were not performed. Paperwork shows that I declined them, however, I was not made aware of any suggested additional services while my car was being serviced. I'm annoyed that I now have to make another trip to the dealership to take care of services the car requires. More

by knorum371 Verified Customer Verified Customer

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Marcous was extremely helpful and informative. I would definitely recommend him as a service advisor. I would definitely recommend him as a service advisor. More

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Rate would be neutral but didn’t have that as an option. Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery termi Had multiple services done. Originally went for an oil change technician left the glove compartment retractor unhooked and the positive battery terminal went missing. I asked about it and I didnt even get a follow up about it. Had also order a part in which I left off that it was supposedly ordered and that I’d get a call if not the same day I’d definitely get a call the following day. Three days later no one reached out so went ahead called and the news was it hadn’t even been ordered. I had to continue to press to get any movement from anyone and while dealing with that the advisors were just pushing it amongst each other as to who the responsibility fell on. I know things can happen but some better communication would be nice and with the time the tech took I don’t see how he’s couldn’t double check his work. More

by colonjosue19 Verified Customer Verified Customer

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Amazing service every single time. Marcous, Craig and everyone i interacted with took great care of me and made sure I was happy and my vehicle was functioning perfectly Marcous, Craig and everyone i interacted with took great care of me and made sure I was happy and my vehicle was functioning perfectly More

by fancynancypants13 Verified Customer Verified Customer

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