Central Florida Chrysler Jeep Dodge Ram - Service Center

Ive been using this dealership for the past 13 years and this was my worst experence. I showed up to get an oil change and noone came outside to greet me or to see what help i needed. They only came outside this was my worst experence. I showed up to get an oil change and noone came outside to greet me or to see what help i needed. They only came outside when someone else showed up for service a few minutes after i got there. It took an hour and a half before i got my truck back from doing a simple oil change. My truck was finished and parked in the completed area for 45mins before the adviser sent me a message it was done. He never even looked for me to tell me how the service went. When i got to my truck it still had all of the protective plastic inside and i noticed a floor mat cover was not used. All the plastic should have been removed and thrown away by an employee instead of me having to do that before i left. I used to be an service adviser there and the standards have dropped to almost nothing since i used to work there. I have had alot of vehicles worked on there and have bought multiple trucks there and for how things have changed there i will be taking my business elsewhere. More

Service was very fast and service advisor did a great job getting me in and out. He is always a pleasure to talk to. Thanks. getting me in and out. He is always a pleasure to talk to. Thanks. More

Great service and fast response time. I had my back against the wall and was stranded without my 300. They repaired it in record time. Thank you. against the wall and was stranded without my 300. They repaired it in record time. Thank you. More

Gio is very knowledgeable and very helpful on how to direct the customer on their needs and also how to accomplish what needs to be done direct the customer on their needs and also how to accomplish what needs to be done More

First let me this is my third vehicle from dodge and this by far was my best visit. I came for a oil change on my 2018 challenger sxt and ended up leaving with a 2020 charger rt . Last but least your sales a by far was my best visit. I came for a oil change on my 2018 challenger sxt and ended up leaving with a 2020 charger rt . Last but least your sales associate Javon Baldwin is the future..you need more people like him with that eye for business and sense of urgency. Come on now I came to get oil change this man sold me new car...ten 🌟 More

Bob was very helpful and even Let me know about a nail in my tire that needed to be fixed. I Greatly appreciate his help and experience. my tire that needed to be fixed. I Greatly appreciate his help and experience. More

more updates via text, sometimes it took awhile to hear back. I initiated the conversation. The first guy told me they couldn’t find my car but Robert was good!! back. I initiated the conversation. The first guy told me they couldn’t find my car but Robert was good!! More

Everyone was very professional and friendly. I will be returning to service my car thanks to everyone involved in that service., I really appreciate what you did for me. returning to service my car thanks to everyone involved in that service., I really appreciate what you did for me. More

Rodney was very nice, very friendly and every moment was pending about my car and my Issues. He had a Excelent Customer service and i apreciate that. pending about my car and my Issues. He had a Excelent Customer service and i apreciate that. More

Prompt in greeting me. Pulled me up in system Prompt in greeting me. Pulled me up in system quickly Asked if other needs Kept communication by texting immediately Had very friendly energy an Prompt in greeting me. Pulled me up in system quickly Asked if other needs Kept communication by texting immediately Had very friendly energy and spoke very clear More