Central Florida Chrysler Jeep Dodge Ram - Service Center
Orlando, FL
6,118 Reviews of Central Florida Chrysler Jeep Dodge Ram - Service Center
Oil change and battery check I had an appointment for 830 for oil change, a part was recalled, and the auto start/stop wasn't working. When I got there I was greeted briefly by so I had an appointment for 830 for oil change, a part was recalled, and the auto start/stop wasn't working. When I got there I was greeted briefly by someone who had Ray come over and check me in. I explained my issue and he thought it was battery related so he would do a battery check. The repairs took about 6 hours sick seems a bit long for what ended up being tire rotation, oil change, and 2 battery replacements. The recalled part wasn't available so it would have to wait for another time. Ray was helpful and professional offering great customer service. More
Fixing wheel sensor Ray Lopez was extremely helpful in getting my car setup to be fixed quickly and efficiently. Everyone at this location is always very friendly and hel Ray Lopez was extremely helpful in getting my car setup to be fixed quickly and efficiently. Everyone at this location is always very friendly and helpful. I am satisfied with my overall experience there. More
Dealer rating I would just like to take this time to say thank you Shawn Mock and Jacob Perez for your outstanding service. You guys came thru for me with excellent I would just like to take this time to say thank you Shawn Mock and Jacob Perez for your outstanding service. You guys came thru for me with excellent customer service. Shawn and Jacob handled all of my customer needs in a very professional manner. Take care guys and once again thank you. More
Excelent My experience was excellent. Everything was perfect , fast , the attendant Gio was very helpful. They wash my car after the service and Gio gave me al My experience was excellent. Everything was perfect , fast , the attendant Gio was very helpful. They wash my car after the service and Gio gave me all the information about the service that they did in my car and what to do next visit More
Truck rwcall Was greeted immediately and sat with Justin for a short period of time. Was very pleased I was given a loaner vehicle as my truck service would take a Was greeted immediately and sat with Justin for a short period of time. Was very pleased I was given a loaner vehicle as my truck service would take a couple hours and I did not have the time to sit and wait. More
Very very dissatisfied Brought me jeeo in for the transmission running hot last week. They told me it was my raidiator and informed me I needed new back breaks. So I paid to Brought me jeeo in for the transmission running hot last week. They told me it was my raidiator and informed me I needed new back breaks. So I paid to replace both. When I left I still had the over temp problem with my transmission and now I need to pump my breaks for them to work. I brought the jeep back and they are telling me that my tires are too big. waste of my time, $1000 in the hole and my now my breaks don’t work along with transmission running too hot. More
Worst experience ever This was by far the worst service experience I’ve ever had. The quality of the work in customer service was simply atrocious. And when I receive my ca This was by far the worst service experience I’ve ever had. The quality of the work in customer service was simply atrocious. And when I receive my car back several personal items had been stolen. I would stay very far away from this dealer if I was you! The best part was when my service writer Brian Smith literally hung up on me. More
Recall service I received a phone call from the service department informing me of two recalls on the vehicle and asking if I would like to set an appointment to hav I received a phone call from the service department informing me of two recalls on the vehicle and asking if I would like to set an appointment to have the work done. I did set an appointment and brought the vehicle in. When I brought the vehicle in I was promptly greeted by Ray the service advisor, he explained what the recalls were about, he gave me an estimated time for completion, I waited for the vehicle, the work was completed on time. I was on my way very satisfied. More
Great! Everything was done in a timely matter. And they are always very nice. The only thing thing is that sometimes they seem to be under staff and there a Everything was done in a timely matter. And they are always very nice. The only thing thing is that sometimes they seem to be under staff and there are a bunch of cars but maybe only 1 service person, I get the car in a timely matter after the service but before that it la a little lengthy. More
Amazing service Gio pay much attention to my needs help me with everything I needed and was very attentive to my cars needs and provided amazing service overall Gio pay much attention to my needs help me with everything I needed and was very attentive to my cars needs and provided amazing service overall More