Central Maine Motors Auto Group
Waterville, ME
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Was told that the work that had to be done to my Traverse would be between $300-$400-when I got my bill it was $1100!! I should have been called and explained why the cost would be so much more. This is the would be between $300-$400-when I got my bill it was $1100!! I should have been called and explained why the cost would be so much more. This is the 2nd Traverse I have purchased from Central Maine and had all my service done there-NO MORE!! More
DO NO BUY FROM THIS PLACE! ! If could rate this place lower, I would. Where to start about this place, I bought a car a 2020 Honda Civic SI in the middle or little later in the ! If could rate this place lower, I would. Where to start about this place, I bought a car a 2020 Honda Civic SI in the middle or little later in the year (2026), the has had nothing but issues. It was in the shop 5 times within the first three weeks. They claimed to fix the problem, but nothing was done. The issue is all the lights coming up like, ABS, Check Engine, Lane assist, ACC, and more! Just today the car didn't even want to start. This is not what I think would happen to a car that has 51k miles and only six years old. Even knowing these issues, they claim they can't work on the car because the lights randomly go away and they can't see the codes that were on the car. IE they cannot look at the code history of the vehicle and see what's wrong. More
Maybe the dealership is honest and forthcoming, but the service center missed the point. The staff at the gate are nice, but there is no contact with mechanic. This whole new system of technicians- middle service center missed the point. The staff at the gate are nice, but there is no contact with mechanic. This whole new system of technicians- middle people- to process intakes etc. does not help with my truck. Diagnosis is way too expensive. 'Solution' was already found at previous garage, and it was apparent the fix was deeper than just plugs, wires, sparks. No further testing for fuel injectors or anything cylinder related. So I pay for everything to be replaced, some of which was brand new. Truck drove for a day before check-engine light comes on again- flashing. I find out, well, we will have to start diagnosis all over again. Then it begins one step at a time 100's soon 1000's of dollars later... No thank you. I want thorough in the first place. They sent me a video which was nice. More
From the moment I reached out with my intent to buy a vehicle Kevin was on top of it. He helped me locate the right vehicle for me, within my price range, the make and model I wanted, and kept me in the vehicle Kevin was on top of it. He helped me locate the right vehicle for me, within my price range, the make and model I wanted, and kept me in the loop the whole time with the status of the transaction. More
Lack of communication and pricing , rips offs is more like it. Paid way to much not only for parts but for labor. They must do a lot of standing around. A quoted 5 hour job took 2 weeks. They don't liste like it. Paid way to much not only for parts but for labor. They must do a lot of standing around. A quoted 5 hour job took 2 weeks. They don't listen to you. Still wondering just what exactly they really did do. And the service tech didn't even know what was going on and couldn't answer questions. And my service lady, clueless, let me leave with my vehicle when it was even completed. Broke down to be towed again for yet another pricy job. Just remember , will they do the job right to protect your loved one. One has to wonder . Very disappointed .Also like to tell you things need replacing that don't! More
Super easy experience! Kevin was great to work with to surprise my husband with a new truck. Did most everything over the phone then just came in to sign and drive. Kevin was great to work with to surprise my husband with a new truck. Did most everything over the phone then just came in to sign and drive. More
My experience with my sale person Kevin Beck was amazing. He was very honest and answered all my questions. Kevin guided me to the best vehicle that fitted all my needs. He was very honest and answered all my questions. Kevin guided me to the best vehicle that fitted all my needs. More

