Central Valley Hyundai
Modesto, CA
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Took my car in to Central Valley Volkswagen Hyundai on 9/13/21 for recalls and warranty on a previous fix. The service advisor (Mitchal Donahue) let me know that i had to pay for inspections that i did no 9/13/21 for recalls and warranty on a previous fix. The service advisor (Mitchal Donahue) let me know that i had to pay for inspections that i did not consent to and while this is happening he gets angry because i refused to pay for something didn’t agree to. I felt disrespected when he started to raise his voice in-front of all the people their present. I talked to his manager and he apologized for his worker. People like that shouldn't be working for a company that is known for a good reputation and customer service. Please follow up with this report and let me know how this was handled. More
Hard to find words to describe Luis Casapia commitment to help us find the perfect car for my wife. After a couple of hours and a few options my wife got to her final decision to go for the Hyundai Santa Fe help us find the perfect car for my wife. After a couple of hours and a few options my wife got to her final decision to go for the Hyundai Santa Fe xrt black edition. From the moment we stepped into the dealership to the moment we got the car keys, Luis was there the whole time showing, and giving us the best advice and options for this deal. Good job Luis. More
We have purchased three vehicles from this dealership.Greg Hayes was our sales rep.on all three vehicles.Also,the Service Dept.has always serviced our vehicles. dealership.Greg Hayes was our sales rep.on all three vehicles.Also,the Service Dept.has always serviced our vehicles. More
I had such a wonderful experience purchasing my second car from this dealership. Our salesman was Greg Hayes...he is amazing! I am a repeat customer for that main reason, he works “for you” and makes sure car from this dealership. Our salesman was Greg Hayes...he is amazing! I am a repeat customer for that main reason, he works “for you” and makes sure you get the best deal every step of the way. In total, between us and other family members...we have purchased a total of 6 cars from Greg. He is simply the BEST! If you are in the market for a car...this is the dealership to go to. You won’t be disappointed...five stars from me! More
Angelo and the rest of the 'team' made my car buying experience a pleasure. Angelo was patient with all the questions and very knowledgeable.I was very impressed with the whole experience and very nice experience a pleasure. Angelo was patient with all the questions and very knowledgeable.I was very impressed with the whole experience and very nice group of people to lead me through the process. Highly recommended! P.S. I love my new car!! Thank you! More
We had an amazing experience with Cristobal not pushy was patient with our questions and frequent breaks to tend to our kids. Truly made our experience easy, non stressful and helped us narrow down our choic patient with our questions and frequent breaks to tend to our kids. Truly made our experience easy, non stressful and helped us narrow down our choice. It was getting late possibly already past closing or close to it and Cristobal still took the time to go over some features with me before leaving the lot. The finance manager was also great! He went over all the paperwork with detail and was very personable with our shy overtired toddler he was prepared with a toy car to keep him entertained. Both were exceptional and the definition of great customer service! More
Needed a car real bad after and accident and they made it real easy. I’m so happy with the car I bought. Central Valley Automotive is the move. real easy. I’m so happy with the car I bought. Central Valley Automotive is the move. More