My 2016 Nissan Altima was approaching 100,000 miles and I'd been thinking of trading it in on a newer used car. Kim Ricci was amazing and extremely helpful. She asked what I was looking for and then emailed me links to vehicles that were available. After looking them all over, I chose a 2020 Nissan Rogue. She had the paperwork drawn up and then Juan Zendejas delivered the Rogue to my house where the paperwork was signed and my Altima taken away as a trade in. The whole process was so easy.