Century 3 Chevrolet

Classic bait and switch.. made a deal on a new 2019 Traverse only to be told that it was sold before I could take delivery and complete paperwork. After a pathetic apology I was told I could get a “gr Traverse only to be told that it was sold before I could take delivery and complete paperwork. After a pathetic apology I was told I could get a “great” deal on a 2020 Traverse for only $7000 more than my previous deal. I should have know what a bad experience this would be when I had to educate their salesman on the features and design specs of the car I was buying. This dealership does not operate honorably and are dishonest. BUYER BEWARE.. on a positive note, purchased a new 2020 Explorer in less than 50 minutes. First Ford I’ve ever owned after being a loyal Chevy customer for almost 30 years. More

Awesome group of people down there Jeremy and all the guys were awesome, and the girl at desk too. Unbelievable experience and follow up. I will definitely be back next time and highly Jeremy and all the guys were awesome, and the girl at desk too. Unbelievable experience and follow up. I will definitely be back next time and highly recommend century 3 chevrolet. 👍 More

Worst customer service ever! I went there to see about purchasing a used car. The whole experience was completely awful. The salesman that sold me the car was one of the worst h I went there to see about purchasing a used car. The whole experience was completely awful. The salesman that sold me the car was one of the worst human beings that i have ever met. He called me a liar to my face because of something that i finance guy had quoted me for a down payment. I have never been treated so badly. I would not recommend this place to my worst enemy. I even tried to call to speak to general manager and his employee's rudeness and was given the run around from person who answered the phone (claimed to be his secretary) More

Terrible Customer Service Leased a new car from Chevy. Their factory manager was there as well. TERRIBLE experience. I've bought 2 other cars from them within the last 11 yea Leased a new car from Chevy. Their factory manager was there as well. TERRIBLE experience. I've bought 2 other cars from them within the last 11 years, and NEVER had a bad experience until now. Now I know why the guys who sold me my other cars left Chevy to work at other dealerships. The car they leased me was dirty and had someone's stuff it in from whoever demo'd the car. They blamed it on it being transferred from another dealership. So I guest that excuses them from checking before selling you the car (the one I checked out and test drove was different than the one they sold me). It took 2 hours to get back to finance. When we came out we we're the only customers left. The sales guy (a different one than who sold me the car, because he had to leave) told me that he wished he had enough time to show me the controls, etc., but they were trying to leave. It's not like I walked in there 15 minutes before closing to buy a car. They "cleaned the car out" but still left the dirty on the inside doors. They knew it was my first time leasing. No explanation on how it works besides don't go over X amount of miles. I found on from my insurance company was GAP coverage was. Shame on me for not asking the right questions, but I always bought, not leased. I'm dreading taking it back up there for services. It's ashame because I live really close by. Once my lease is up I'm taking my money elsewhere. More

Out to make a sell Can be trusted I was to co sign ended up I owned my brothers car they used my credit after being told not to took 4 months and bankruptcy to get out o Can be trusted I was to co sign ended up I owned my brothers car they used my credit after being told not to took 4 months and bankruptcy to get out of there ignorance I have proof so don't say you weren't told More

Completely awful experience I had the unfortunate displeasure of purchasing a brand new car here - awful service from sales staff and finance. So disorganized, rude, and I have n I had the unfortunate displeasure of purchasing a brand new car here - awful service from sales staff and finance. So disorganized, rude, and I have not had a good experience even after purchasing a brand new vehicle. The vehicle is going into service for the fourth time tomorrow (not really their fault for the manufacturer defects), but they are so difficult to deal with and incompetent, I would never recommend. More

Since they don't allow people to rate on FB here i am. To the individuals who have been holding my 2013 Chevy Traverse hostage for 5 weeks: It seems like just yesterday that I was going to social media t To the individuals who have been holding my 2013 Chevy Traverse hostage for 5 weeks: It seems like just yesterday that I was going to social media to solve the incompetency of Chevrolet Dealerships in Western Pennsylvania. First is was Rohrich in Dormont, and now it is Century III Chevrolet. Since none of your service managers or general managers want to return my call, I get to air our my frustration in the only way it seems to get to anyone. Our Traverse had a warranty covered issue that took Rohrich at least a month or two to fix, and only after I complained to their Facebook page and threatened to post every single day with 1 star reviews until it was fixed. I am prepared to do the same again. Rohrich claimed to have fixed the issue until one down our SUV broke down on Route 51 during rush hour when my wife was alone with three kids. It took at least 3 weeks to get a courtesy vehicle, only after I complained online, at least this time with Century III we got one the same day. Now I will digress to the courtesy vehicle. The 2013 Chevy Traverse has a 24.4 sq ft cargo space, which we use every bit of with strollers, groceries, and hockey equipment to and from Lemieux Sports Complex each week for my son’s hockey practice and games. The Chevy Trax only has 18.7 sq ft of cargo space. Do you know what this means? This means my wife has not been able to take my son to hockey as we cannot cram 3 children, 1 double stroller, and a hockey bag into the vehicle if both parents want to go. We have had to put a hiatus on hockey, which we pay dearly for. We have missed a total of 10 sessions since surrendering our vehicle for a total of nearly $200.00 of lost ice time. This doesn’t take into the account the emotional toll that it has taken on our son that he can’t play hockey because our replacement car isn’t big enough to fit his equipment and his brother and sister. He has asked if we could leave one of them at home or drop them off at my work, so he can play hockey. This wouldn’t be so bad except it THE SAME xxxx THING that we went through with Rohrich, then had to get Chevy Customer Service involved, after going online, in order to get it fixed. Only to find out that you, Century III Chevrolet said that Rohrich jacked it up and that the engine might be need replaced because such of the work that was done on it. Then you didn’t want to do it because it was Rohrich’s fault. Then we were told that Rohrich lost their Chevy franchise and wouldn’t fix it. Then we had to wait to find out what was wrong because apparently “nothing every goes wrong with Traverses’” as your service representative said, only to be told that there is a lot of Traverses that have been here longer than we have by a service representative today. I just want to come home and find my wife happy and not crying or stressed out because she is trying to manage three kids, one with special needs, fight with dealerships and Chevy customer service on the phone, and try to go to medical appointments or whatever other tasks she needs to do in her already hectic days with the modern-day equivalent of a BMW Isetta. Please fix our vehicle, or trade out our loaner vehicle, as you continue to hold our car hostage. We have put nearly a thousand or more miles on this vehicle and it has been xxxx all the way. It sad when I have to say that I want my 5-year old vehicle that is dirty with dried up McDonalds French fries under the seats, spilt fruit punch on the seats and dog hair everywhere… over a brand-new vehicle with 2,500 miles on it. I will be on here every day with ever increasing posts until this is rectified and amends are made. I understand Rome wasn’t built in a day, but they were laying bricks every hour until it was. I don’t expect my car to be fixed tomorrow but I at least expect us to be told what’s wrong, what needs to be done and a realistic timeframe for completion. I work for the federal government and I know inefficiency, but this is ridiculous. Roger Staubach once said that “at a car dealership, the person who sells the car is the hero and also gets the commission. But if the mechanics don’t service that car well, the customer won’t return.” I would assume you know where I’m going with this. Don’t talk to me, you can speak to my wife as I take blood pressure and anti-anxiety pills and I would hate to fall over dead if I must deal with you directly. My wife is a much nicer person and will put up with this crap to an extent, but I’m done. Respectfully, C. Stone (the person who is making a $400.00+ car payment on the certified pre-owned paperweight in your parking lot that PA Chevy dealers can’t seem to fix.) P.S. Have a good night, I’ll see ya’ll tomorrow for my next post and rating. More

Worst service ever Took our car there for collision service. They only did body work and never checked if the car had mechanical damage. They refused to fix the mechanic Took our car there for collision service. They only did body work and never checked if the car had mechanical damage. They refused to fix the mechanical damage and caused all kind of problems with our rental. Kept the car for 2 months. The general manager was a total ignorant human being. STAY AWAY FROM THERE! More

My first service I have a recall and an inspection on my truck and took it to the century 3 Chevrolet. They charge me $189.99 . They told me I have a recall on my seat I have a recall and an inspection on my truck and took it to the century 3 Chevrolet. They charge me $189.99 . They told me I have a recall on my seatbelt and I got to fixed before I do the inspection. After everything is done they call me to pick up the truck. I went there , pay the grumpy lady , and went inside the truck, Gus's what I find??? They put my seatbelt wrong way. Now the question here is how did you guys pass the inspection of my truck since you put the seatbelt wrong. It might take the life . Now I decided to go through my Attorney. Good luck with the cheating business. More