Century 3 Kia

Basically, I bought a used car from them. I found out 3 days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a bro days later the car had never had its initial inspection from when they brought the car into their showroom, so they let me drive off the lot in a broken car, i found out that i had to have the the entire car fixed, including a specialized part for the alignment. it took them a week and a half to do all of that, they never gave me any phone calls to update me or let me know about anything and every time i called they kept cutting me off and saying that they would call me when it was done... well. the car was done for 4 days before i found out because I CALLED THEM! now i'm in the midst of having my car fixed through them, and found out that my catalytic converter went, and also found out that i still had the original GM warranty that covered it for 80K miles. My cars moving between Century 3 Kia, Chevy, and Bowser on clairton blvd. and nobody has my car, or knows where it is. and wont give me any information on when it will be done or how much it will cost in total... Basically, if you have a choice go somewhere else, I wish I would've gone somewhere else... More

This place is ridiculous. Long story short, they cannot be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured be trusted with your money (or with anything else, for that matter). I went to buy a car from them on a Saturday an urgent basis, and was assured that the car would most likely be there by Monday (Tuesday at the latest). They had a specific car for me -- they had me sign paperwork for a car with a specific VIN. And then, on Monday I learned that not only would the car not be there, the car was "lost in transit" somewhere and that they had (without so much as consulting me) switched me without my permission to another car (albeit of the same model and trim) from elsewhere. Now they say they can "guarantee" the car on Tuesday. I don't buy it. This is, at best, a breach of trust (and a breach of contract at worst). Why was I never consulted about this? Why was I only told about this after the fact? After speaking with the salesperson from whom I'd bought the car as well as her manager, I found out that they were simply content to point out that I'd signed the papers to buy the car -- no effort to try to make things right, no effort to do anything to understand why I had no trust in them anymore. I have since filed a formal complaint against them with Kia USA. Thanks to Century III Kia's buffoonery, I will never be buying a car from Kia again -- and I will urge friends and family to take a similar course of action. More

Laurie Ann Bonine was very professional in her explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob explanation of each vehicle. She was very helpful and patient. I will return and recommend this dealership to others. -Rob More

Troy was very professional and helpful to me especially when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. when i needed to rent a car. He was accommodating with my rental and he was great when I got the Optima. Would go back. More

I was out at the store for about 2 ½ hours. It took a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions a little bit of time for them to go over all of the features of the vehicle and the financing terms, but they were able to answer all of my questions without giving me the run around. I’ve never seen a store that busy. It was kind of like the show King of Cars with people everywhere and a big party type of atmosphere. Everyone was pretty friendly and my salesman did an awesome job. Overall I was pretty impressed and would definitely recommend this place to anyone looking for a new Kia. Thanks again for all the help Sam. More

Had to visit this place 4 times to take care of the paperwork, it has taken over a month to take care of sending in the paperwork, some of the people there don't have the consideration to return pho paperwork, it has taken over a month to take care of sending in the paperwork, some of the people there don't have the consideration to return phone calls, it has been over a month waiting for a plate, and we have not yet received it, Century Kia tells us that the paperwork is in processing, and Penn Dot tells us that they know nothing about the paperwork in processing!!! More

bought ford expoler March 06,2012 from don shock Said it need 2,000 dollars in repairs after the purchase,but don't know excact what the repairs that were need was. was pormised that my son and I would have need 2,000 dollars in repairs after the purchase,but don't know excact what the repairs that were need was. was pormised that my son and I would have the vhicle by thursday March 08,then it wouldn't be ready until saturday March10. Called on saturday don said it would'nt be ready until monday or tuesday . the when i question him he said that i was yelling at him on the phone and hung up called back 3 times berfore he would answer it agian the hung up a 2 time. called paul talk to him. really to seen that this practice was ok to act this way for his sales person and dealership,to act this way toward a former customer and his family menber David Kohan More

This place was just awful. I kept getting told that I didn't want a new car I wanted a used one. I was yelled at and asked why I wanted my father there before signing any paper work (I am a 22 year old f didn't want a new car I wanted a used one. I was yelled at and asked why I wanted my father there before signing any paper work (I am a 22 year old female, excuse me for not wanting to get screwed over). Ray said at one point to my boyfriend it was "because she's a woman." I was yelled and and kept getting told to take the kia soul out for the day and bring it back in the evening even though I said multiple times I was not comfortable doing that. When he ran the prices he wanted 200 more dollars a month on the same payment plan and for the exact same car I got from another dealer. When the "manager" Nick came over to talk to me and ask what was going on and I explained he started yelling so I left. he followed my boyfriend to my car despite seeing that I was extremely angry and in tears at this point. He started pounding on my car window (a huge no no) and yelling at me and calling me the wrong name. I told him to back off and drove off. They called my phone about 5 minutes later because I did not realize that I had left my registration as they had walked off with it, and asked if I would like to come get my registration or if I wanted them to rip it up and throw it away. My boyfriend ran in to get it and Ray leaned on my car and told my boyfriend its why men should be the ones buying cars and he didn't mean to offend me, and my registration card was ripped when i received it back. I would not recommend this place to my worst enemy as I have never been so disrespected by anyone in my entire life. I bought the car I was looking at 2 hours later. If they would have been respectful they would have made a sale today. The staff definitely needs some customer service training. More

i was there a very long time. they would not let me leave. (not Physicaly) let me ask you this what would it take to earn my business. how about selling me a car based on the selling price, not based o leave. (not Physicaly) let me ask you this what would it take to earn my business. how about selling me a car based on the selling price, not based on the monthly payment. if i get you this monthly payment will you buy this car. i ask what is the sales price, i don't know. what is the interest rate, that has not been determined. my sales person would run every time i ask a question to a manager and come back with an answer. the saleman passed me off to a manager or closer. it is his job to close the deal. he was worse than the salesperson. everything and i mean everything was about payment not the price of the car. when a deal was struck i realized i am paying window price, there is no mark up on kia? there is a rebate but that was already factored in the selling price, in other words they keep it, there is a add on like after the car sale fee 300+ and document fee 200+ this one they all have. (maybe not as high) after 4 hours of the worst experence i have ever had in buying a car i went home with out a new car. More

I had a fantastic experience buying a 2011 Kia Optima at Century 3 KIA. I had a great salesman JIm Sicuro who was extremely helpful and did everything possible to ensure I was driving home in a brand new KI Century 3 KIA. I had a great salesman JIm Sicuro who was extremely helpful and did everything possible to ensure I was driving home in a brand new KIA. I had great help and service throughout my visits and finalizing paperwork. The sales staff is extremely helpful and outgoing. I would absolutely go back to purchase another vehicle from Century 3 KIA and I would recommend this dealership to friends and family! More