Century BMW

Excellent service Everyone was very friendly and helpful and made you feel that you and your vehicle was there upmost priority. I will definitely return for any future Everyone was very friendly and helpful and made you feel that you and your vehicle was there upmost priority. I will definitely return for any future services that I may need. More

Simply amazing When I moved to South Carolina, I started servicing my vehicle at Century BMW and due to the excellent service I received, I knew my next BMW would be When I moved to South Carolina, I started servicing my vehicle at Century BMW and due to the excellent service I received, I knew my next BMW would be purchased at Century. I walked into the dealership and was greeted with "hello," not, "what are you looking for." Working with Client advisor, Shane, was amazing. Not only did he show me the exactly vehicle I was interested in, but he was also very knowledgeable of the product and answered every question I had. New car director, Dustin was also great to work with and was extremely respectful of our time. The business manager, Rodney was extremely efficient and had me in and out of his office in only a few minutes. What I like most about my experience was how transparent the staff at Century BMW is. I was treated with complete honesty and not once felt pressured to make a purchase. Taking delivery of my vehicle inside an inclosed carport also a very nice touch that adds to the BMW ownership experience. This is my first BMW purchased at Century BMW and definitely will not be my last. More

SERVICE experience I have been to Century BMW on several occasions for various service issues on my 2001 BMW 530i (many many miles, many problems). Every time, I make an I have been to Century BMW on several occasions for various service issues on my 2001 BMW 530i (many many miles, many problems). Every time, I make an appointment and am met promptly, and leave my car there, so as not to sit around and waste my day. Courtesy travel arrangements are very convenient, rather than having to wait at the dealership. I always get a call the same day with a diagnosis. Most recently (February), I told Dylan -service advisor- that I was on a budget (let's not put too much money into this sinking ship). Same day, he called back and said it was safe to drive, waived the $180 mechanic fee, and I was on my way without cost. Very friendly, helpful, and generous. Will continue to visit for future service needs. More

Great Experience and Customer Service Century provided a great buying experience and expertise in the car I purchased. The GM, Tommy, introduced himself and took me to the lead technician Century provided a great buying experience and expertise in the car I purchased. The GM, Tommy, introduced himself and took me to the lead technician (Jaguar Certified Tech) to answer all of my questions in regards to past service and work performed. The shop facility is spotless and that tells you a lot about a business and how it's run. Then a test drive (with no one accompanying me) to enjoy the car, which I did for the better part of an hour. After returning we worked out a very good, amicable deal with additional incentives to return. He and his staff I met with - Chris, Jana and Greg - made certain everything was in order to get the vehicle I wanted. After Tommy reinspected the vehicle he noticed a few cosmetic details he wanted to insure we're taken care of and is doing a complete detail to insure it looks like it perfect. This is the attention to detail I like and making certain a customer is satisfied is his main priority. Even better - he sees a bigger picture in that he works to see that you'll return for service and future business. Tommy and his team worked very hard to earn the business and I respect that and look forward to working with them again. Great job . . . More

I had the worst experience with the sales advisor Jennifer Little at Century BMW in Greenville SC. She swiped my debit card several times without my consent therefore causing my card to freeze. She h Jennifer Little at Century BMW in Greenville SC. She swiped my debit card several times without my consent therefore causing my card to freeze. She has no customer service skills!! I called the bank from her office and then she proceeded to argue with the bank that she didn't. She never apologized or tried to make the situation better. She just stood there with a DUMB look on her face!! A lil advice for Jennifer Little. Find something a lil easier that you can do.....swiping bank cards is just too difficult for you. More

Kilgore family Tuscaloosa,AL So this is how our Kilgore family Tuscaloosa,AL So this is how our journey lead us to century bmw of Greenville SC...we were looking for a particular bmw M3 with a Kilgore family Tuscaloosa,AL So this is how our journey lead us to century bmw of Greenville SC...we were looking for a particular bmw M3 with a particular set of skills an miles! lol believe it or not there was only 4 in the us on the market that were at a decent price... we are from Tuscaloosa AL and we are looking at cars on the market in Seattle WA which is nothing less than two plane tickets and a gamble on a used performance vehicle which to me was a huge risk then I came across the right car with the right color inside and out low miles and priced reasonably and it was only five hours away so I immediately called to check the availability! on the first call I spoke with Chris the used car mgr who dropped the price to match others that honestly didn't match up with his car an the options it had...we had discussed financing half the vehicle with him and I was immediately passed onto the finance mgr after Chris answered all my tedious an meticulous questions "does the engine tick" "is that camera flash or a stain on the door" lol the finance mgr roger took our info over the phone and thru email... we filled out a simple form on century bmw's website at that point we were told we would get a call back not 20 minutes had passed when he called back saying congratulations we got you approved with a good rate "penalty free" loan an to be honest we are just establishing credit so we were def impressed... at that point it was almost to good to be true then we were told they would do the paperwork an overnight it to us to be signed in order to secure the vehicle until we could schedule a pick up! sure enough next day the paperwork arrived no surprises at all once again to good to be true along with the car the pics the disposition of all the staff TO GOOD TO BE TRUE so I knew that if we signed this paperwork an mailed it back we had just officially bought ourselves a car! with my gut telling something's up I decided it's only a 4/5 hour drive we can't both get off work but I can so why not sign the papers deliver them myself after I inspect the vehicle! so that's what I did left out early this morning an drove to Greenville much to everyone's surprise upon arrival I was greeted by at least 5 staff one of which is Chris "used mgr" and Shawn "salesman" we talked then moved on to the car which was perfect inside and out drove perfect was under represented if you ask me the engine sounded brand new and had 44k on it I was told it was previously owned by a doctor which I brushed off as a sales gimmick which I actually confirmed with the vin thru our local dealer I was completely satisfied and all worries were at eased we then went back inside an I presented them with the signed paperwork and spoke with all the staff including the general manager Tommy for a good while about the car an the entire experience which was A++ we are now the proud new owners of one of bmw's finest and I can't wait to return with my wife an bring it home with us it's my understanding that this use to be a place to stay away from a couple years ago from good sources but in the last couple years it has been revamped with new staff and new ways if doing business which in my opinion is impeccable these guys definitely provide the premium service that a bmw commands new or used from my point of view I didn't see not one car that was "auction worthy" an or under par I'm sure I am missing many details about the transaction but needless to say it was awesome and I couldn't imagine anyone having a bad experience here and now at Century BMW can't wait to return and drive home our M3! More

I had a great buying experience for my preowned certified BMW 328i. The appointment was over the internet, and I got a reminder email from Cameron, and a phone call. They had the car ready for test drive. Br BMW 328i. The appointment was over the internet, and I got a reminder email from Cameron, and a phone call. They had the car ready for test drive. Brian accompanied me for the test drive and asked some thoughtful questions about my interest and listened to my responses. He seems to be a natural salesman, not pushy, but asking the right questions to gauge your interest. Since he saw my interest in the car, he recommended a second test drive and that did sell me. I am a first time BMW owner, but am happy with the purchase so far, and very happy with the customer service thus far. His boss also stopped by and gave my car a free detail after my purchase. Thanks Brian. More