Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
Write a review

Cerritos INFINITI

Cerritos, CA

Overview
Reviews
Vehicles
4.8
247 Reviews
Located in the heart of Cerritos, CA, Cerritos INFINITI is proud to serve luxury car enthusiasts across Los Angeles County. As part of the iconic Cerritos Auto Square, we’re proud to represent the INFINITI brand known for its innovative design, performance, and sophistication. From the showroom to the service bay, our team lives by the values of honesty, integrity, and respect, ensuring every customer leaves confident in their choice.
Contact Dealership
View Awards

18707 Studebaker Rd.

Cerritos, CA

90703

Directions

By Type

Showing 247 reviews

May 17, 2026

Have beem a customer for a long time, staff has always been excellent and friendly. Eduardo who is my current service advisor has taken good care of car needs and very helpful with car maintrnance support More

by ENG12
Recommend Dealer
Yes
Employees Worked With
Service Advisor Eduardo
Report | Print
May 15, 2026

Very friendly and gives good detail on service given and has great options and resources More

by TERELLY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Ortiz
Report | Print
May 15, 2026

Very friendly and welcoming He understood the recall situations very well and well helped me More

by mianamkoong
Recommend Dealer
Yes
Employees Worked With
Kevin
Report | Print
May 14, 2026

Representatives are nice, helpful and knowledgeable. Would like to have more amenities since the wait is so long. More

by Tmcintyrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
Report | Print
September 26, 2025

Very professional and courteous staff. I came in without an appointment for a minor issue with my car Krista was very helpful ordered the part and took care of the problem right away. Qual More

by Cuellar_1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysais Krista
Report | Print
Sep 29, 2025 -

Cerritos INFINITI responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our staff to be professional and courteous during your visit.

August 01, 2025

Service advisor Tim Collins was courteous and very professionally. Tim provided transportation so I did not have to wait. He had knowledge about the work that was to be gone. Great Job. More

by mitemo
Recommend Dealer
Yes
Employees Worked With
Tim Collins
Report | Print
Aug 04, 2025 -

Cerritos INFINITI responded

We are delighted to hear that your service advisor provided such courteous and professional assistance throughout your visit. It sounds like the transportation arrangement made your experience much more convenient, allowing you to take care of other things while your vehicle was being serviced. We truly value customers like you who take the time to recognize when our team demonstrates strong knowledge about the work being performed.

February 22, 2023

Great service. Great knowledge about the work that was suppose to be done. This is my third time using them. More

by successb430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Yoc
Report | Print
February 22, 2023

I have purchased three infiniti vehicles over the past 20 years, serviced by Norm Reeves. I am very satisfied with the team at Norm Reeves. More

by tomr562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber, Issac Diaz
Report | Print
February 18, 2023

EXCELLENT SERVICE ADVISOR EDWIN RIVAS. HE IS ALWAYS VERY KNOWLEDGEABLE AND EXTREMELY COURTEOUS. THIS DEALERSHIP IS EXCEPTIONAL. More

by gregory.morris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN RIVAS
Report | Print
February 13, 2023

Outstanding purchase experience. Knowledgeable staff. Stylish and reliable cars. I highly recommend Norm Reeves Cerritos Infiniti. More

by Batman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Byron Jackson
Report | Print
Feb 14, 2023 -

Cerritos INFINITI responded

Thanks so much for recommending us. We're so pleased to learn that our team continues to be the best at what they do!

1
2
...
25