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Cerritos INFINITI

Cerritos, CA

Overview
Reviews
Vehicles
4.8
247 Reviews
Located in the heart of Cerritos, CA, Cerritos INFINITI is proud to serve luxury car enthusiasts across Los Angeles County. As part of the iconic Cerritos Auto Square, we’re proud to represent the INFINITI brand known for its innovative design, performance, and sophistication. From the showroom to the service bay, our team lives by the values of honesty, integrity, and respect, ensuring every customer leaves confident in their choice.
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18707 Studebaker Rd.

Cerritos, CA

90703

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Showing 247 reviews

May 17, 2026

Have beem a customer for a long time, staff has always been excellent and friendly. Eduardo who is my current service advisor has taken good care of car needs and very helpful with car maintrnance support More

by ENG12
Recommend Dealer
Yes
Employees Worked With
Service Advisor Eduardo
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May 21, 2026 -

Cerritos INFINITI responded

We are thrilled to hear about your continued loyalty as a long-term customer. Your appreciation for our team's excellent and friendly service truly means the world to us. It's wonderful to know that Eduardo has been providing you with outstanding care for your vehicle needs and helpful maintenance guidance. Having dedicated customers like you who recognize the quality service we strive to deliver every day is what drives our team at Cerritos INFINITI to maintain our high standards. Thank you for sharing your positive experience and for trusting us with your automotive needs over the years.

May 15, 2026

Very friendly and gives good detail on service given and has great options and resources More

by TERELLY82
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwardo Ortiz
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May 21, 2026 -

Cerritos INFINITI responded

We are absolutely thrilled to hear about your positive experience with our team. Your recognition of our friendly approach and thorough explanations means so much to us. We take pride in providing detailed information about our services and ensuring our customers have access to excellent options and helpful resources. Thank you for taking the time to share your feedback - it truly motivates our team at Cerritos INFINITI to continue delivering exceptional service.

May 15, 2026

Very friendly and welcoming He understood the recall situations very well and well helped me More

by mianamkoong
Recommend Dealer
Yes
Employees Worked With
Kevin
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May 21, 2026 -

Cerritos INFINITI responded

Thank you for your wonderful feedback! We're delighted to hear that our team provided such a welcoming experience and demonstrated thorough knowledge when assisting you with the recall matter. Your satisfaction means everything to us, and we truly appreciate you taking the time to share your positive experience with Cerritos INFINITI.

May 14, 2026

Representatives are nice, helpful and knowledgeable. Would like to have more amenities since the wait is so long. More

by Tmcintyrel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jacob
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May 21, 2026 -

Cerritos INFINITI responded

We are glad to hear that our team members provided you with helpful and knowledgeable service. It means a great deal to us at Cerritos INFINITI that you found our representatives to be approachable and well-informed during your visit. We understand that waiting can feel lengthy, and we truly appreciate your suggestion about enhancing our amenities. Your feedback helps us identify ways to make the experience more comfortable for our valued customers. We are committed to continuously improving our facilities and services to better serve you.

September 26, 2025

Very professional and courteous staff. I came in without an appointment for a minor issue with my car Krista was very helpful ordered the part and took care of the problem right away. Qual More

by Cuellar_1873
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ysais Krista
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Sep 29, 2025 -

Cerritos INFINITI responded

We are overjoyed to hear about your wonderful experience with our team. It means so much to us that you found our staff to be professional and courteous during your visit.

August 01, 2025

Service advisor Tim Collins was courteous and very professionally. Tim provided transportation so I did not have to wait. He had knowledge about the work that was to be gone. Great Job. More

by mitemo
Recommend Dealer
Yes
Employees Worked With
Tim Collins
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Aug 04, 2025 -

Cerritos INFINITI responded

We are delighted to hear that your service advisor provided such courteous and professional assistance throughout your visit. It sounds like the transportation arrangement made your experience much more convenient, allowing you to take care of other things while your vehicle was being serviced. We truly value customers like you who take the time to recognize when our team demonstrates strong knowledge about the work being performed.

February 22, 2023

Great service. Great knowledge about the work that was suppose to be done. This is my third time using them. More

by successb430
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Yoc
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February 22, 2023

I have purchased three infiniti vehicles over the past 20 years, serviced by Norm Reeves. I am very satisfied with the team at Norm Reeves. More

by tomr562
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Yarber, Issac Diaz
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February 18, 2023

EXCELLENT SERVICE ADVISOR EDWIN RIVAS. HE IS ALWAYS VERY KNOWLEDGEABLE AND EXTREMELY COURTEOUS. THIS DEALERSHIP IS EXCEPTIONAL. More

by gregory.morris1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
EDWIN RIVAS
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February 13, 2023

Outstanding purchase experience. Knowledgeable staff. Stylish and reliable cars. I highly recommend Norm Reeves Cerritos Infiniti. More

by Batman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Byron Jackson
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Feb 14, 2023 -

Cerritos INFINITI responded

Thanks so much for recommending us. We're so pleased to learn that our team continues to be the best at what they do!

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