Cerritos INFINITI

Friendly, Courteous, Patient, Knowledgeable, and above all Honest. This was our second visit to Cerritos Infiniti and Eric McCance greeted us warmly both times. He was very patient with us knowing we had all Honest. This was our second visit to Cerritos Infiniti and Eric McCance greeted us warmly both times. He was very patient with us knowing we had not purchased an automobile in 10 years. And did we ever pepper him with questions for which he had the answers. Eric worked with us to obtain an outstanding deal on the used FX we purchased. We feel strongly we could not have purchased a better quality auto at the price we paid or have been treated any better during the buying process. We would suggest any potiental car buyer should look up Eric McCance at Cerritos Infiniti. More

Great fast service. Both Ali Khan and Sam Rabadi provided excellent customer service. Excellent deal with an amazing car! Very friendly people, very easy going. excellent customer service. Excellent deal with an amazing car! Very friendly people, very easy going. More

I came into Infiniti with a car in mind to test drive and possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to as possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to assist me with anything and answer my questions. I really appreciated that he didn't come off pushy at all. He really was there to answer my questions and made me feel comfortable. Another thing I really liked about Sang was that he didn't talk to me like I was a female purchasing a car. I went to several dealerships and because I am a female the sales person would only speak of how pretty a car is or what cute amenities the car had. Sang showed me those but that wasn't the main focus. We went over how many cylinders the car was, the horsepower, the gas mileage, how the drive is on and off the freeway and also how it compared to other luxury vehicles. During the purchasing part of the transaction Sang was completely patient with me. I went through about 3 or 4 different car colors before I made a decision. He could have easily become frustrated with me. But he didn't show any signs up frustration. He was completely patient and he let me know that I needed to be completely happy with the color so he understood and was ok with my indecisiveness. Through the 3 or 4 hours at the Infiniti Dealership Sang was there by our sides helping us in anyway he could. Even after the purchase and days later Sang has reached out to make sure that I am enjoying the car and followed up to see if I had additional questions that may have came to mind after I left. More

Mr. Ken Carter was the nicest, friendliest, and most patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, aud patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, audi, bmw, lexus, 3mini) and honestly, he was the best out of all the agents i had spoke with. I will not only recommend Cerritos Infiniti, but I will also make sure I recomment them to Ken. Dealing with me & my dad is not easy but he stayed so understanding all through out our stay in cerritos infiniti. Honestly, i couldnt have asked for a better service. Personally, we know a few agents as family friends but we chose to close a deal with Ken, whom we just met that same day i bought my car. More

The customer service at the dealership was great. Sam was very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure we were comfortable. I would definitely recommend Sam to friends and family. More

David Baker assisted me with a beautiful 2008 G37 coupe. David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction moved quickly. Also, Paul in finance was extremely helpful and that process couldn't have gone smoother. I would Highly recommend Cerritos Infiniti and David Baker. Great car buying experience! Thank you very much, I really like my G-coupe. Brian W. More

Sang impressed me by promising he would take care of my worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to be sure if I had any problems with the car the dealership would take care of them. More

The sales transaction was great. Both Mike Stafford and David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We m David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We made an appointment to drop off the car for 6 hours to have the alarm and finishing touches added to the car only to find out at 5pm (after I called for status on the car) that the technician who does the alarm system never came in. Why would you schedule my appointment and not have all the parties that needed to be present to make this happen.I appreciate having a loaner car but that's besides the point. More

Best experience with Cerittos Infinity and Sales Rep. Mr. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. More

My overall experience with Cerritos Infiniti was great! The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyabl The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyable and memorable, the way car buying should be. I thank Cerritos Infiniti for the great deal and my beautiful new JX! More