Cerritos INFINITI

False promises by salesperson. Didn't get the service or things I was promised. Said whatever to sell me the car. But it was my my fault for trusting him. Contacted my salesperson and he made me feel like i things I was promised. Said whatever to sell me the car. But it was my my fault for trusting him. Contacted my salesperson and he made me feel like it my fault. Definitely going back to BMW after this experience. Would not recommend to any of my friends or family. Kim Vo (626) 676-6472 kvoishere@gmail.com More

We had a great experience as soon as we arrived at the dealership. The team there was very professional and friendly. We are highly recommending Cerritos Infiniti and our sales person, Robert Crow. Robert dealership. The team there was very professional and friendly. We are highly recommending Cerritos Infiniti and our sales person, Robert Crow. Robert, Ali and Paul worked with us on the transaction and helped us get the car that we wanted. Overall, we are very satisified with the great care given to us by Cerritos Infiniti and we are very happy with our new sedan. More

I had the best car leasing experience at Cerritos Infinity. The sales rep was very efficient and very detailed when reviewing my options. By the time I left, I felt extremely satisfied with my purc Infinity. The sales rep was very efficient and very detailed when reviewing my options. By the time I left, I felt extremely satisfied with my purchase. As I discussed what I was considering in my next car, the sales reps were very helpful in giving me information to help me decide what I wanted; what I appreciated even more is how they were not pushy or demanding. I will definitely recommend these sales people to anyone I know who is considering purchasing a car. More

Mr. Rabadi was so informative & helpful in every way possible. Super knowledgeable with all the vehicles shown to us, a people-person with a great personality, eager to show us what your dealership has possible. Super knowledgeable with all the vehicles shown to us, a people-person with a great personality, eager to show us what your dealership has to offer, and walked us through step by step. Mr Rabadi made our visit one to remember, and also tell all our family and friends to go & meet him and hopeful become a part of our new "Infinity Family." Mr. Kim was very quick and knowledgeable in his work. Thanks so much Cerritos Infinity! We will definately be back soon! More

Great dealership, nothing shady, everything that was discussed and agreed upon over the phone was delivered. Sales consultant picked me up from the airport as I was flying in from out of town. Made sure discussed and agreed upon over the phone was delivered. Sales consultant picked me up from the airport as I was flying in from out of town. Made sure I had a motel to stay in for the night. Another salesman followed up with me the following morning when I drove the vehicle off the lot when the initial salesmen had the day off. More

Friendly, Courteous, Patient, Knowledgeable, and above all Honest. This was our second visit to Cerritos Infiniti and Eric McCance greeted us warmly both times. He was very patient with us knowing we had all Honest. This was our second visit to Cerritos Infiniti and Eric McCance greeted us warmly both times. He was very patient with us knowing we had not purchased an automobile in 10 years. And did we ever pepper him with questions for which he had the answers. Eric worked with us to obtain an outstanding deal on the used FX we purchased. We feel strongly we could not have purchased a better quality auto at the price we paid or have been treated any better during the buying process. We would suggest any potiental car buyer should look up Eric McCance at Cerritos Infiniti. More

Great fast service. Both Ali Khan and Sam Rabadi provided excellent customer service. Excellent deal with an amazing car! Very friendly people, very easy going. excellent customer service. Excellent deal with an amazing car! Very friendly people, very easy going. More

I came into Infiniti with a car in mind to test drive and possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to as possibly purchase the same day. Sang Cho approached us immediately and found out the reason for our visit and quickly let me know he was there to assist me with anything and answer my questions. I really appreciated that he didn't come off pushy at all. He really was there to answer my questions and made me feel comfortable. Another thing I really liked about Sang was that he didn't talk to me like I was a female purchasing a car. I went to several dealerships and because I am a female the sales person would only speak of how pretty a car is or what cute amenities the car had. Sang showed me those but that wasn't the main focus. We went over how many cylinders the car was, the horsepower, the gas mileage, how the drive is on and off the freeway and also how it compared to other luxury vehicles. During the purchasing part of the transaction Sang was completely patient with me. I went through about 3 or 4 different car colors before I made a decision. He could have easily become frustrated with me. But he didn't show any signs up frustration. He was completely patient and he let me know that I needed to be completely happy with the color so he understood and was ok with my indecisiveness. Through the 3 or 4 hours at the Infiniti Dealership Sang was there by our sides helping us in anyway he could. Even after the purchase and days later Sang has reached out to make sure that I am enjoying the car and followed up to see if I had additional questions that may have came to mind after I left. More

Mr. Ken Carter was the nicest, friendliest, and most patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, aud patient agent i worked with. My dad and i searched for a car suitable for me for 3 weeks or more and have been to 8 dealerships (2 honda, toyota, audi, bmw, lexus, 3mini) and honestly, he was the best out of all the agents i had spoke with. I will not only recommend Cerritos Infiniti, but I will also make sure I recomment them to Ken. Dealing with me & my dad is not easy but he stayed so understanding all through out our stay in cerritos infiniti. Honestly, i couldnt have asked for a better service. Personally, we know a few agents as family friends but we chose to close a deal with Ken, whom we just met that same day i bought my car. More

The customer service at the dealership was great. Sam was very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure very kind and respectful. He kept our needs in mind and worked to find a vehicle that suited our needs. He was attentive at all times and made sure we were comfortable. I would definitely recommend Sam to friends and family. More