Cerritos INFINITI

Sang impressed me by promising he would take care of my worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to worries about purchasing a used car and any problems that might "pop" up. Sang checked the service dept in regards to my 50/50 warranty - I wanted to be sure if I had any problems with the car the dealership would take care of them. More

David Baker assisted me with a beautiful 2008 G37 coupe. David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction David was very professional and knowledgable about the car and never rushed me into making a decision. He was curtious of my time and the transaction moved quickly. Also, Paul in finance was extremely helpful and that process couldn't have gone smoother. I would Highly recommend Cerritos Infiniti and David Baker. Great car buying experience! Thank you very much, I really like my G-coupe. Brian W. More

The sales transaction was great. Both Mike Stafford and David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We m David Baker were super helpful and made the whole experience relaxed and easy going. I wish I could say the same about the service department. We made an appointment to drop off the car for 6 hours to have the alarm and finishing touches added to the car only to find out at 5pm (after I called for status on the car) that the technician who does the alarm system never came in. Why would you schedule my appointment and not have all the parties that needed to be present to make this happen.I appreciate having a loaner car but that's besides the point. More

Best experience with Cerittos Infinity and Sales Rep. Mr. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. Sang Cho. This is my 3rd time experience with Cerritos Infinity. I definitely recommend this dealer to everybody. More

My overall experience with Cerritos Infiniti was great! The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyabl The staff went above and beyond with our request and really listened to what we wanted. Sam was great with my kids, which made buying my car enjoyable and memorable, the way car buying should be. I thank Cerritos Infiniti for the great deal and my beautiful new JX! More

This was the easiest transaction ever! Felt like I got a good deal and was only there 2 1/2 hours! What more can you ask for. good deal and was only there 2 1/2 hours! What more can you ask for. More

I came to this dealership with my friend who wanted to check out the "G" sedans. Sang came out and greeted us and showed us a 2012 G25 Journey. My friend took it for a test drive, liked it but was stil check out the "G" sedans. Sang came out and greeted us and showed us a 2012 G25 Journey. My friend took it for a test drive, liked it but was still in the process of checking into other brands. Sang understood and gave us further details on this car including the G37 which has more power. Before leaving, my friend and I were given a brochure and business cards and my friend was told to check back once he made a decision on considering the "G" and he will work with us. There were never any pressure to "sell" on the spot. This is one of the better experiences that I had in visiting a dealership. I would recommend this dealership to my friends and have them check with Sang if they want to consider an Infinity. More

I have to rate my experience ! Sale did not go through on particular used vehicle I was looking at . But my experience was very pleasant . Why rate this dealership if no sale ? I have bought many used cars i particular used vehicle I was looking at . But my experience was very pleasant . Why rate this dealership if no sale ? I have bought many used cars in my lifetime and had many negative experiences ! Typical make you feel stupid , where are you coming from with that offer , trying to break you down for hours , somebody else is coming down to buy it later , etc etc etc . The typical ploys . Her I was treated like a real human ! Haven't seen that in years . I low balled and they high balled , but to my surprise no seem to get offended , no name calling , no dirty looks & no trying to sweat me ! My sales guy ( Robert Crow )was quite cordial with me . Should another vehicle come to this dealership that catches my interest , I would not hesitate to come back because of the respect I got here ! More

Michael was incredible. He was super friendly, knowledgeable, and a genuinely nice guy. My wife and I were extremely pleased with the Cerritos staff and will buy from them again. knowledgeable, and a genuinely nice guy. My wife and I were extremely pleased with the Cerritos staff and will buy from them again. More

I really wasn't looking to buy cpo fx35. I was on my way to Cerritos Toyota for 2012 Toyota 4 runner, I have test drove and picked out couple so my wife can decide which one seems better but since the infin to Cerritos Toyota for 2012 Toyota 4 runner, I have test drove and picked out couple so my wife can decide which one seems better but since the infinity dealer was first on the location i decided to go in for look. Robert was very personable and tactful. So to make long story short I end up buying used car even though it is cpo. My very first car was used which I bough back in 1974 then always bought new. And I never have enjoyed car buying experience even though I have bought quite a few(10). Here I have to say that it did not take long as I have expected matter fact probably the shortest,and finance people were not bad actually bearable. I mean they are there to make money, so.... Couple days later I had to go back since there were no "wheel lock key" and Robert Y. and Marcy took care of it. I have not got it yet since they had to order, but I hope I have better luck with service dept. than some of people who gave bad review. Salesman, I could not say more good things about him. More