Cerritos INFINITI

Excellent Customer Service! Coming from a family of mechanics and auto enthusiasts, I have never been a fan of going to the dealer for routine service. I recently had an experien Coming from a family of mechanics and auto enthusiasts, I have never been a fan of going to the dealer for routine service. I recently had an experience with the auto mechanic that I have been using for several years. After multiple service calls for inability to start my car that the mechanic was unable to diagnose, I went to Cerritos Infiniti and had the pleasure of being assisted by Isaac Diaz. He alleviated my fears of expensive repairs, kept me informed, and did not try to upsell services that I did not need. My problem turned out to be a simple defective battery that was installed by the previous mechanic (incidentally, probably wasn't needed to begin with), and the technician also discovered an expensive oil pan leak that was still under warranty. Isaac and the service crew saved me money, time, and hassle. I stopped in without an appointment to have my brakes checks, after having a lot of squealing. Hans Rico checked them for me, and I was on my way, worries alleviated. I have since returned for a routine oil change and tire rotation. It was Isaac's day off, and I was greeted by Allan Yoc. Again, excellent service, all questions answered, I was not rushed, and was treated to a free shuttle to the mall while I waited for the service to be done! I love this place and feel like my business is appreciated and my concerns matter here! Your service staff converted me! More

Joe Hill - You are outstanding. My car had broken down on the freeway. I purchased the vehicle from carmax and had the vehicle towed to their location as it was nearby. After about My car had broken down on the freeway. I purchased the vehicle from carmax and had the vehicle towed to their location as it was nearby. After about a week with no rental or diagnostic to determine the issue with the vehicle it was towed to the Cerritos Infiniti service department. Joe took over the vehicle and was such a delight. From a nightmare to a dream basically. They determined the diagnosis of the vehicles issue and got it in right away. I was provided a rental as it would take some time to fix. I received daily updates on the vehicle and my warranty status. I was beyond satisfied with his service and the Cerritos team! I received my vehicle back and it ran like new. Another small issue occurred. I called Joe he got me in and taken care of right away!!! Thank you Joe for everything!!! More

Exceptional Purchase Experience Matt Cossontino is fantastic! He's in internet sales at Cerritos Infiniti. He was very helpful and was most concerned with finding me the car that I Matt Cossontino is fantastic! He's in internet sales at Cerritos Infiniti. He was very helpful and was most concerned with finding me the car that I was the happiest with. He's not that typical car salesman that none of us can stand. He's a funny and personable guy and will happily accommodate your schedule during the buying/leasing process. I had a very good experience with he and his team at Cerritos Infiniti. Btw, the 2016 3.0L Q50 is fantastic! More

efficient, honest,helpful Marc Jimenez was great. Gave me a good deal. Even delivered car to my home! Test drove 2 models before purchasing. Marc went through every detail Marc Jimenez was great. Gave me a good deal. Even delivered car to my home! Test drove 2 models before purchasing. Marc went through every detail on car to make sure I knew how to operate. More

Fantastic Experience! I had the pleasure of purchasing my new Q50 on March 8th, 2016. I was fortunate to be in the good hands of Marc Jimenez. I knew immediately that the I had the pleasure of purchasing my new Q50 on March 8th, 2016. I was fortunate to be in the good hands of Marc Jimenez. I knew immediately that the most important thing for Marc was that I was totally satisfied with the entire experience. That is impressive! As was his knowledge of the vehicle and the entire process. Buying a new car can be intimidating. Not if you are working with Marc Jimenez... I would highly recommend Marc!! Thank You Tim Domis More

Great Dealership I visited this dealership last week and I was well welcomed and was very happy of the way they treated me. Moe Younes was a very polite gentlemen, he I visited this dealership last week and I was well welcomed and was very happy of the way they treated me. Moe Younes was a very polite gentlemen, he was a very honest person and gave us good advice. When me and my wife are ready we will only buy from Moe Younes, he is amazing. More

Rizzo Kesodia is the reason I have an infiniti He gave me an amazing deal and gave me every bit of information I needed. Great sales me and outstanding honesty. If it wasn't for him I wouldn't have He gave me an amazing deal and gave me every bit of information I needed. Great sales me and outstanding honesty. If it wasn't for him I wouldn't have an Infiniti now. This review Is for Rizzo Kesodia not the dealer. More

Great Experiance with Ryan Taylor and Cerritos Infiniti I just purchased a CPO 2013 G37 sedan. I had a great experience. The sales team, especially Ryan Taylor, was extremely helpful and accommodating. I wo I just purchased a CPO 2013 G37 sedan. I had a great experience. The sales team, especially Ryan Taylor, was extremely helpful and accommodating. I would highly recommend this dealership to anyone looking to purchase an Infiniti. I will be coming back for my next car no question. More

Made a great deal and kept his word Rizzo is a swell, affable guy who made it his goal to get us into a car, but always did so truthfully and without undo pressure. When the Q40 we had o Rizzo is a swell, affable guy who made it his goal to get us into a car, but always did so truthfully and without undo pressure. When the Q40 we had our eye on was sold, he found an inexpensive way to upgrade us into a Q50 without overloading our monthly payment. Far and away, Rizzo and the Cerritos team provided us with our best car buying experience to date. More