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Certified Benz & Beemer

Scottsdale, AZ

4.9
15,036 Reviews
Welcome to Certified Benz & Beemer. We specialize in selling the highest quality Certified pre-owned vehicles at the lowest possible prices. Our belief is that every customer should get a price they can agree to easily.
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6725 E McDowell Rd

Scottsdale, AZ

85257

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Showing 15,036 reviews

August 20, 2016

Great Customer Service! Tom provided me with excellent customer service. He was diligent, patient, and worked very hard to get me the price I wanted. He was mindful of my fam More

by Maddix
Recommend Dealer
Yes
Employees Worked With
Tom Munson
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Maddix: Thanks for your great review and letting is know that Tom provided you with excellent customer service! Certified Benz & Beemer looks forward to helping you in the future, whether that be with service to your new vehicle or when you are in the market for your next one.

August 20, 2016

Went in for and oil change and came out with a new car I have always been a fan of this place they know how to treat people. I was there doing my oil change and happend to bump into Sam who was very friend More

by sruiz105
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, SAMUEL DeStefano
Aug 23, 2016 -

Certified Benz & Beemer responded

Sruiz105: We are so happy to hear that Sam was able to help your pull the trigger on your most recent purchase. Thanks for letting our customers know about your painless, excellent experience. Please let us know if we can help you with your next oil change.....who knows, maybe you will come back with another vehicle?

August 20, 2016

Very easy This was a very easy transaction, excellent customer service. Jim Breyer made the sale completely transparent. There were no surprises. Several issues More

by Bthomps21
Recommend Dealer
Yes
Employees Worked With
Jim Beyer
Aug 23, 2016 -

Certified Benz & Beemer responded

Bthomps21: Thanks so much for your great review! We are happy to hear that Jim Beyer was able to help you and made the sale transparent and "very easy". We sure hope that you will keep Certified Benz & Beemer in mind when your vehicle needs service and when you are looking for your next vehicle.

August 20, 2016

Sam is the Man I went to Mercedes with no intentions of buying a car- only to get service done. Behold, this guy name Sam, who not only talked me into purchasing a G More

by Ireece07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Travis Walters, SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Ireece07: WOW! We really appreciate you telling us that Certified Benz & Beemer (CBB) is "the most amazing car dealership" you've ever been in. We do work hard to create a friendly, zero-pressure environment with a wide variety of luxury vehicles, yet we seem to get the most comments as to the level of customer service that we extend to our customers. Thanks for letting us know that Sam (the Man) was amazing and was great to work with. CBB and Sam look forward to the opportunity in helping you in the future.

August 19, 2016

Great experience Great car buying experience - low pressure, friendly, and transparent. No surprises. I was presented multiple financing options with lower rates than More

by BMK
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Gaiser, Travis Walters, SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear BMK: We are so glad that your wife liked the vehicle! We really appreciate that you took the time to share with our potential customers about your "great car buying experience" at Certified Benz & Beemer (CBB). We hear from a lot of our customers such as you who tell us that they love the "low pressure, friendly and transparent" environment that CBB provides. Please be sure to let us know when we can help you again for either service or with your next vehicle.

August 19, 2016

What Is The Definition Of Customer Service You already know, buying a car is downright sketchy. Being a self admitted bad negotiator I was scared! But I know I needed a new car after my acciden More

by rangerove08
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Rangerove08: Thanks so much for sharing your personal experience with Sam and Certified Benz & Beemer (CBB) and we are so happy to hear that you decided to purchase your vehicle at CBB. Repeat and referral business is so important to CBB and that motivates CBB to provide an outstanding customer experience for each and every potential customer. We are so appreciative of any referrals or recommendations that you have for CBB and Sam!

August 19, 2016

Gimme an S, gimme an A, gimme an M!!! Sam was professional, attentive, honest and a pleasure to deal with!!! I have recommended him to many people because he was wonderful! When I'm ready More

by MariaThrives
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Maria: That's quite a cheer for S-A-M! Certified Benz & Beemer (CBB) aims to have their salesmen provide outstanding customer service so it's great to hear that Sam was professional, attentive, honest and a pleasure to deal with. When you are ready to upgrade or when your current vehicle needs to have service, CBB is prepared to deliver to you the same level of customer service that Sam delivered to you. Thanks so much for your recommendations to others. We greatly appreciate it!

August 19, 2016

Purchase The service was excellent! Samuel was very helpful. He is friendly and knowledgeable about the car. I definitely will recommend to my friends to buy t More

by mwheaton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
SAMUEL DeStefano
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Mwheaton: Certified Benz & Beemer (CBB) loves to hear from our repeat customers! It is great to hear that Samuel was very helpful and provided excellent customer service. We greatly appreciate any referrals to your friends and CBB will aim to provide them the same level of customer service. CBB also looks forward to helping you again when you are looking for your next vehicle.

August 19, 2016

Way Too Easy! Found the car I wanted online. Took 15 minutes of looking it over and test driving it before I started the purchase process. Craig Recore was my sales More

by jim1962
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kienan Coe, Craig Recore
Aug 22, 2016 -

Certified Benz & Beemer responded

Dear Jim: We love to hear from our customers who tell us that the sales process at Certified Benz & Beemer (CBB) is "way too easy" "with no pressure". The sales process does not have to be painful and time-consuming. At CBB, we do our best to make it as transparent and efficient as possible so that many of our customers can complete their purchase in far less time than they have ever experienced before. We hope you enjoy your "new" BMW and keep CBB in mind when it is in need of service or when you are looking for your next vehicle!

August 18, 2016

Excellent customer service CJ was great. He was very polite and kind. We talked all about the sale and and he was very enthusiastic about it. It was a great experience overall. More

by Aziz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "C J" Jones
Aug 19, 2016 -

Certified Benz & Beemer responded

Dear Aziz: We really appreciate that you took the time to tell us about your "great experience overall" and that CJ was about to provide you with excellent customer service! We look forward to providing that same level of customer service for you when your vehicle is in need of service and/or when you are in the market for your next purchase.

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