Certified Benz & Beemer

The customer service was outstanding. No pushy tactics, for the semi-informed buyer this was an amazingly painless experience. None of that "Oh let me get my manager for a better deal good cop bad cop stuf for the semi-informed buyer this was an amazingly painless experience. None of that "Oh let me get my manager for a better deal good cop bad cop stuff". I didnt have to talk to 5 people beggin a commitment on anything. My credit was certainly none to be desired. With late payments on credit cards, and even a motorcycle repo due to a job loss on my record, Frank and Daniel were still able to get me into a sharp almost new BMW, while treating me with the respect and courtesy most cash buyers would be lucky to get. I'm sure my credit score was in the low to high 400 range if Im lucky. But they looked past current issues, and examined the my personal big picture. They saw I never missed a payment on my previous BMW for 3 years straight and took that into account when others didnt care. I just paid off a $1500+ credit card to eliminate ALL my credit card debt. Now credit debt free. I did this with my tax return in an effort to improve my credit standing. They saw my character, most would have gone shopping, but they took note of the responsible nature by my actions and didnt turn me down because I missed payments on past things due to a lay off situation. I believe this and many other factors encouraged Frank and Daniel to fight the lenders as hard as they did to get the amazing deal they did considering the negatives on my credit history. Frank didnt have to do this, and barely made $500+ profit on the sale. But he knows he has a long time customer now, and a new personal IT consultant on speed dial! Things arent just yes and no with these guys. Its the how's, why's, and let me see what I can do to get it done right. All this took less than 3 stress free days. I had to put a little more down than I hoped, but hey thats my fault not their's. But then they even worked with the down payment. Letting me put 2k cash on the spot and spread the remainder over an entire month! AND extended my first payment out 45 days! I have purchased 2 BMW's in the past with other Dealerships in the area, and they were just as awesome as North Scottsdale BMW. I thank these two gentleman for giving a hard worker a great oppurtunity to rebuild my credit with this awesome car. I'm not being paid for this compliment and letter, yet I took this time out of my day to show my appreciation. That should say something in this day and age. Thanks Frank and Daniel! Sincerly, Grailyn Avant I.T Informatics Systems Sr. Engineer More

I can't say enough about the way I was treated by my salesperson Jeff. He made the experience fun, easy and I got a great deal! As a female entering a dealership can be very intimidating and he made m salesperson Jeff. He made the experience fun, easy and I got a great deal! As a female entering a dealership can be very intimidating and he made me feel comfortable. Inventory and appearance of the vehicles was excellent. Great selection. More

From the moment I arrived at the dealership Kim greeted me on the lot and was able to locate the car I was looking for. The staff at Benz & Beemer were very helpful and courteous. The financing of the ca me on the lot and was able to locate the car I was looking for. The staff at Benz & Beemer were very helpful and courteous. The financing of the car was quick and easy. I highly recommend Benz & Beemer to anyone looking to purchase a car. More

Took my Acura in to have some issues fixed as per the 3000 mile 30 day warranty the company gave me when I purchased the car. They were repaired in a timely manner but we still had a problem with a tire 3000 mile 30 day warranty the company gave me when I purchased the car. They were repaired in a timely manner but we still had a problem with a tire pull. After talking to Bill the service I recommended that I ask Michelin to participate in a solution. Well, Michelin did partcipate and guess what? Mr. Jack Schneider the owner of Certified Benz and Beemers issued a check to the tire store that I was dealing with. I did pay half of the difference but was glad to do it. This store has nothing but class, integrity and honesty. Don, Bill and Brian in the parts and service dept were very friendly and knowledgeable. Thanks for all you do, Ralph Juarez Jr. More

this is a dealer that my relative went to for a bmw. We liked the high quality of vehicles they have there. They do not sell junk high end cars like some other Phoenix dealers do. We got a good deal and lo liked the high quality of vehicles they have there. They do not sell junk high end cars like some other Phoenix dealers do. We got a good deal and love the car. I also liked the 3 month warranty they offer on the vehicle. would reccomend to anybody! More

Before driving 250 miles, Mr. Pena the supervisor insured that the vehicle was exactly as advertised by over looking the vehicle. Rims and tires were different, body damage, & paint damage was clearly notica that the vehicle was exactly as advertised by over looking the vehicle. Rims and tires were different, body damage, & paint damage was clearly noticable. If vehice was to be purchased Mr. Pena offered $150 to fix all discrepancies; clearly not enough to fix a scratch. This dealership purchases anti theft systems for their vehicles and adds over $600 dollars to the buyers price on top of the doc fees which we all know is a xx fee. After that I saw another vehicle to purchase trying to not make it a wasted trip, and still Mr. pena would not work with me. Definately the worst car shopping experience I ever had. More

The Dealership communicated frequently, informing me of every step in the purchase of a used 2007 GMC Sierra. Upon arrival in California, the vehicle required a few minor repairs that were not apparent du every step in the purchase of a used 2007 GMC Sierra. Upon arrival in California, the vehicle required a few minor repairs that were not apparent during the original vehcile inspection. The dealership paid for those repairs with no questions asked....I recommend this dealership for anyone looking to purchase a used or new vehcile. More

I just bought my 3rd Great Car from Certified Benz and Beemer. I worked with Jesus Bello. He gave up his own time to Deliver my new car, and pick up my trade in. I Love All the Cars I have bought. I will Beemer. I worked with Jesus Bello. He gave up his own time to Deliver my new car, and pick up my trade in. I Love All the Cars I have bought. I will always shop here again every time I purchase a Car!!!! You are the Best- Keep Doing What You Are Doing!! I will send all my clients to you, because I know they will get Great Cars at a Great Price. Thanks so much- Lin Koester- Camp Verde Arizona More

A bit pricey, but is a great car so far. The car is well prepared and was failrly represented on the website, and was actually there when we went to look unlike most other dealers. People are very easy to prepared and was failrly represented on the website, and was actually there when we went to look unlike most other dealers. People are very easy to deal with. They have offerred to touch up some things after the sale which is very good of them. More

We purchased a used BMW 325 from these guys 2 years ago. The car is great and the service has been outstanding. All the service guys are great but Brian in particular has gone above and beyond for us. We n The car is great and the service has been outstanding. All the service guys are great but Brian in particular has gone above and beyond for us. We now take all 4 of our cars there for service because they are honest and reasonably priced. We will definately purchase another car from them in the next year and will continue using them for maintenance. Even though there is a dealership right up the street we could use, we choose to use Certified Benz and Beemer, which is 30 minutes away. Thanks Guys! More