I've purchased several vehicles but nothing has come close to the experience that CBB provides. Andy was extremely helpful from the moment I inquired about the vehicle. He communicated everything clearly and was transparent with the entire process from the get-go. The vehicle I purchased was in the exact condition as described on their website. Since we were purchasing the vehicle out of state, Andy had prepared all the documentation beforehand so we were in and out of the dealership in a breeze!
All of their staff were extremely professional and very friendly. I'll definitively be coming back in the future!
"Very helpful and great service"
When I bought the car it didn’t take 4 or 5 hours to purchase the car. It was smooth easy process I would definitely recommend them among friends and family
"Great Sales Staff"
Danny and Andy were great guys to work with.
They have responded to my concerns and questions even after the sale was made. The service shop in this dealer is immaculate. A testiment I'm sure for the quality of work performed there.
Andy was so courteous and did his best to get me into the car that I wanted. I wasn’t approved for my choice, but he went above and beyond to give me resources to find other dealers which may be more helpful. It worked and I’m so thankful to Andy for being so considerate of my circumstances. THANK YOU, ANDY!!!!
"Andy provided professional and exceptional service!"
Andy was a great sales specialist. After going to other dealerships Andy's professionalism and desire to deliver an excellent experience were what made the difference. We are very happy with our purchase.
"Very professional, knowledgeable and friendly "
After spending many hours at other dealerships I must say this was a very nice experience. There was no pressure and Andy was very knowledgeable and honest. I would buy a car again from this dealership and highly recommend!
"Great customer service and very knowledgeable!"
- Roxy L.
I am a big fan of this dealership. The car selection and service is excellent. I had a great experience with Andy in sales who helped me. He was super responsive, knowledgeable and even helped research a different dealer vehicle I was looking to purchase to ensure it was a safe buy. I intend to refer business and will definitely look to make our future purchases with Certified Benz and Beemer as its first rate.
Very long story short, found myself in a predicament. Purchased a 2013 Range Rover Supercharged that had been on my bucket list for quite some time. When I purchased the vehicle from Certified Benz and Beemer approximately 1 year ago I was not aware that it had been in an accident. CarFax reported the accident for the first time in May of 2018 even though the accident occurred sometime in 2014. Had issues with it leaking in the back end and that's when the body shop pointed out that it had been repaired in the past. I would never have purchased the vehicle if I had known it was in an accident for exactly this reason, you never know what you're getting.
I contacted Certified Benz and Beemer and explained the situation. Though it took a minute to finally get things rolling, I ended up speaking with the owner Jack. From there I received excellent service and they agreed to work with me. I ended up purchasing a 2016 Mercedes Benz S550 which I am quite pleased with. At the end of the day, you buy the dealer, not the car. They took care of me and it's much appreciated. Hats off to Jack, Peter and Andy for all their help and assistance. They have earned my loyalty. Great job guys!
"Easy and pressure free "
One of the best car buying experiences I ever had and I will definitely return for the next. “Andy” was awesome! Supportive, patient and honest. I couldn’t be happier, a big Thanks to everyone else who helped me... good customer service all around.
"Best car buy experience we've ever had"
We worked with Craig, Victoria and Andy to purchase our car. They work as a team and all provided us outstanding customer service. We were looking for a very specific car, so each time one came in that would fit our needs, they called and reviewed it with us. There was NO sales pressure at all. They wanted to sell us the car we wanted, not just sell us a car. It was a dream working with this team. Their cars are the BEST! They only sell cars in excellent condition that have been well taken care of. All of the cars we looked at over the past few months were like new, even though they were used. CBB cares about what they are selling you, they work as a team and customer service is a high priority. To top it off, my old BMW broke down literally when I was pulling into dealership to do a test drive. Victoria was so helpful. Had the car brought into the bay and checked out by the service team. The service repair team was also outstanding! We loved the service repair team so much that we bought the service concierge service when we bought our new car. Nicest service team I've met. Very helpful and knowledgeable. All around a great experience working with this team and we couldn't be happier with our new car. There is a no haggle price, so you eliminate hours of back and forth negotiating. We felt their prices were very fair for the beautiful cars they sell. Thank you Craig, Victoria and Andy for all your help selling us our car!