Certified Benz & Beemer
Scottsdale, AZ
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 7:00 PM
Sunday 10:00 AM - 5:00 PM
By Type
Showing 1,647 service reviews
They are very professional and their prices are very reasonable. Thank you. I highly recommend them. reasonable. Thank you. I highly recommend them. More
I have purchased a couple of cars here and have had them serviced here. I have been happy with both the purchase and service experiences. serviced here. I have been happy with both the purchase and service experiences. More
Tom was a pleasure to work with. I was there for service and that’s when Tom approached me about my car. He showed me a few other cars and I ended up trading mine in for another. He I was there for service and that’s when Tom approached me about my car. He showed me a few other cars and I ended up trading mine in for another. He made the process easy and I will refer him to others. More
I’m a 100% Disabled Veteran, Senior Citizen and I had the phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and lo phenomenal opportunity to meet, speak and, work with Conner in the Service Department. He was very knowledgeable about the importance, process and logistics of the service I was in need of on my Land Rover Range Rover Autobiography vehicle. He listened to my concerns regarding the things that I wanted and needed done. There was some slight alterations necessary to fully address my specific needs. Man when I tell you Conner was a dynamic asset to getting those things addressed and done… would be an understatement. He sat me down and itemized a composite list of the things that I was looking to have done. When I came to pick up my vehicle… I was shocked at his due diligence and tenacity to see that Every Single Thing that I requested was completed and he also made sure that my vehicle was Detailed so well, I was ecstatic to say the least. He’s a consummate determined, intelligent guy with a real heart, personality and, loads of professionalism, courtesy, integrity and honesty. This was a great experience for me and confidence booster in th Certfied Benz & Beemer Brand and Dealership as a whole. His passion for performance and dedication to perfection for the customer ranks at the top of the ranks omongst other Dealerships and their Service Departments. He treated me so well and took care of Mr Autobiography, that was why I felt so compelled to entrust him, the Service Department and THIS Dealership with the additional opportunity to service and take care of my Mercedes Benz S560 4Matic. He went straight into getting this vehicle showroom ready and thoroughly checked, tested and, Detailed… clean as a whistle. I’m very grateful and appreciative of his above and beyond approach in regards to my two vehicles. In closing I’d like to also mention Andy my salesman was terrific and very pleasant. He walked me through my purchase process without any pressure to buy. I truly appreciate that and him for being a top notch sales representative and definitely a decent customer satisfaction driven professional. I’m also going to mention Richard the Service Department Manager who went out of his way to greet me, treat me with kindness and respectfulness and assure me that he was placing me and my vehicles in the capable hands of Conner. And, last, but Not Least, there’s David James the General Sales Manager, he called me and addressed some questions I had and he was instrumental in getting me the information and provided the best feasible solutions to my situation as a customer. The Overall Customer Experience was a Very Good one. I highly recommend that if you’re interested in getting things done right in a no pressure atmosphere, Certified Benz & Beemers is the Dealership for you. The whole Staffing/Team is Dedicated to Helping Customers and Customer Satisfaction through their Various Vehicles and Services. Great Job, Well Done! These Kudos are Well Deserved. Thanks to you All. I’m a Real. Satisfied. Customer. Who will be patronizing this Dealership and its Service Department for the upcoming foreseeable future. Now, That’s it and, That’s all. Thanks 😊 More
The car dealership offers an exceptional selection of vehicles. Their knowledgeable staff provides outstanding customer service. They make the entire purchasing process a pleasure. You can trust them to vehicles. Their knowledgeable staff provides outstanding customer service. They make the entire purchasing process a pleasure. You can trust them to help you find the perfect car. It's a truly remarkable place for your automotive needs. More
I worked with Andy many times and this time he was helping me with getting a new tire even though this is not his department he made sure to take care of me him. Andy and Danny both came by to say hi helping me with getting a new tire even though this is not his department he made sure to take care of me him. Andy and Danny both came by to say hi and then Andy made sure to follow up with service to make sure they did a great job which they did. Shout out to Jerry in service as well he’s awesome All the guys here are truly fantastic. You can’t get this at another dealership or service center. More
Conner was horrible. He took over 2 weeks to replace windshield washer pump and door lock actuator and would not give us a rental car even though our Platinum warranty in He took over 2 weeks to replace windshield washer pump and door lock actuator and would not give us a rental car even though our Platinum warranty included it. Ridiculous. Lied every chance he got and did nothing to help us, only concerned about upselling us with customer pay repairs that were not needed. Told us we needed a new battery (battery was replaced less than 6 months ago) and refused to even look at the convertible top unless we paid $800+ for a new battery. If you have to go to Benz and Beemer service, see Jerry Smith. Honest and straightforward. More
I brought my Mini Cooper Club in up there with a flashing engine light and the window was rolled down and dead battery. When I picked it up the window was still down but a thick very sticky plastic covering engine light and the window was rolled down and dead battery. When I picked it up the window was still down but a thick very sticky plastic covering was put over my window and a diagnostic was done and I was charged above dealer prices for that and I was basically told to junk the car unless I wanted to buy a new engine. When I got the car home towed by the way, I jump started the car and rolled the no I want my money back. I feel nothing could get done without putting power to the car and my window could have definitly gone up and all this sticky crap not there. More
Great cars business friendly i was thrilled to see i liked what I seen they where great liked what I seen they where great More
We were nervous about purchasing our BMW 3 series from an out of state dealer especially without seeing it first. Jason was very attentive and completely honest about the car, He made everything flow so well out of state dealer especially without seeing it first. Jason was very attentive and completely honest about the car, He made everything flow so well. We are extremely grateful for his professionalism and knowledge. Thank you!! More



























