Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,626 Reviews of Certified Benz & Beemer - Service Center
Sales and Service First Rate Trevor, in sales, and Michael Miller, in service, were exemplary in the manner in which they handled a service issue that, while identified at the tim Trevor, in sales, and Michael Miller, in service, were exemplary in the manner in which they handled a service issue that, while identified at the time of purchase, had arisen beyond the three month warranty. Trevor acknowledged that he had reassured me when I purchased the car that I would be protected if the issue reemerged. Michael is amazing in the manner in which he handles issues that could create problems. They are both men of integrity. More
Easy as can be Never been to a dealership that cares so much about service! Not even my own car manufacturer gives the service Certified Benz and Beemer do. Highly r Never been to a dealership that cares so much about service! Not even my own car manufacturer gives the service Certified Benz and Beemer do. Highly recommend this team for anything and everything. More
Exceptional Experience! I brought my car to CBB for regularly scheduled maintenance. I had reserved a loaner car, but left my wallet at the house and didn't have my driver's I brought my car to CBB for regularly scheduled maintenance. I had reserved a loaner car, but left my wallet at the house and didn't have my driver's license. Mike Miller was kind enough to schedule an Uber (paid for by CBB) so I could get to my office in the morning and then back to the dealership at the end of the day. This was not only a pleasant surprise, but also made my day much easier. In fact, his customer service was exceptional and my whole experience was seamless from start to finish. I am very happy with the service that I received during my visit. More
Service It was time for my service check on my 2014 Mercedes Benz C250. I contacted my service advisor, Mike Miller, who is always very professional and frien It was time for my service check on my 2014 Mercedes Benz C250. I contacted my service advisor, Mike Miller, who is always very professional and friendly. He listened to my concerns and made sure my car was taken care of. This is the second Mercedes I have purchased from the dealership and it was a complete detail cleaning on my 2007 Mercedes E350. My looked amazing inside and out. I highly recommend Benz and Beemer and ask for Mike Miller, Service Advisor. He will take excellent care of you! More
Highly Recommended! I have bought my last three cars here and it is always a great experience. Luckily, the service side of B&B has really stepped it up so that is icing I have bought my last three cars here and it is always a great experience. Luckily, the service side of B&B has really stepped it up so that is icing on the cake!!! I highly recommend B&B and I will never buy new again! More
Warranty work Thank goodness for warranty repairs that are covered! Service team always does a great job helping to expedite warranty repairs. I appreciate the Thank goodness for warranty repairs that are covered! Service team always does a great job helping to expedite warranty repairs. I appreciate the updates and the loaner vehicles. The customer service is always friendly and professional. More
Expensive Repair With Good Service While my repair was painfully expe dive the service was too notch. Went out of their way to provide options and tried to work a bit on price. While my repair was painfully expe dive the service was too notch. Went out of their way to provide options and tried to work a bit on price. More
Excellent service Service Advisor, Michael Miller, kept me apprised of the situation with my X5 even when a mistake had occurred on their part. I really appreciated Mic Service Advisor, Michael Miller, kept me apprised of the situation with my X5 even when a mistake had occurred on their part. I really appreciated Michael's honesty and I recommend Certified Benz & Beemer and Michael Miller for all your BMW needs. More
Purchase and first service I brought my car in for its first service, while there I asked to replace a cracked fog light and a reflector on front side panel. I arrived Monday m I brought my car in for its first service, while there I asked to replace a cracked fog light and a reflector on front side panel. I arrived Monday morning at 7am. I was told it would take a day. This service took 4 days to complete More
Service While the maintenance service was very good and part of the advantage plan that I purchased when I bought my car the complete vechile detail was a jok While the maintenance service was very good and part of the advantage plan that I purchased when I bought my car the complete vechile detail was a joke. They washed and vacuumed my car, they left water spots and swirl marks. More