Certified Benz & Beemer - Service Center

Randy is a pro! I always bring my BMW to Certified and Randy continuously goes above and beyond! He never tries to push extra stuff that I don’t need, he’s a straight I always bring my BMW to Certified and Randy continuously goes above and beyond! He never tries to push extra stuff that I don’t need, he’s a straight shooter, and a great guy to boot! Wouldn’t dream of taking my car anywhere else! If you get to read this then thanks Randy!!!! More

Still the best! My wife and I only take our Mercedes Benz GL450 to CBB. Their service department is 1st class. Collin has personally ensured that our experiences have My wife and I only take our Mercedes Benz GL450 to CBB. Their service department is 1st class. Collin has personally ensured that our experiences have been exactly as described when troubleshooting the small issues that have come about. Never are the estimates unclear and in fact have been a few bucks below quote. It's refreshing to know professionals like Collin are there for you at CBB. Kudos to all their staff! More

Great Service! Thank you so much for helping our daughter with her car and figuring out what was wrong with it. She is living far away as she attends college and we Thank you so much for helping our daughter with her car and figuring out what was wrong with it. She is living far away as she attends college and we put our trust in CBB’s hands. They came through with flying colors and even threw in a free wash. Thanks, CBB, and Chris Nall! More

Recent Service Collin was absolutely fantastic in helping get my car back on the road. He made sure I was informed throughout my service need and that my vehicle wh Collin was absolutely fantastic in helping get my car back on the road. He made sure I was informed throughout my service need and that my vehicle what 100% ready to leave the dealership knowing it wouldn’t come back for the same issue. More

Great service Collin was spot on. 100% satisfied with his service & professionalism! We just set another appointment for our other vehicle just for preventative mai Collin was spot on. 100% satisfied with his service & professionalism! We just set another appointment for our other vehicle just for preventative maintenance. That’s how much we trust Collin’s expertise. Thank You again! More

The Best!!! Just purchased the Mercedes SLK and had tire issues. Problem was solved immediately with great professionalism and courtesy and 'sense of urgency'. Just purchased the Mercedes SLK and had tire issues. Problem was solved immediately with great professionalism and courtesy and 'sense of urgency'. Don't find this great customer service or attentiveness too much in Arizona...reminds me of the East coast. Great job! Great dealer....from Sales to Service. Great thanks to 'my' service techs Mr. Randy Wood and Mr. Collin Moore for caring and a superb job. Love Benz & Beemer!!! More

Exceeded my expectation Mike in service is a great example of what it means to provide excellent customer service. I was very impressed with his overall demeanor and attenti Mike in service is a great example of what it means to provide excellent customer service. I was very impressed with his overall demeanor and attention to detail More

Randy and the service team Great service Randy was very good at helping me and always called to give updates and expectations on the car were set very well and the quality of wo Great service Randy was very good at helping me and always called to give updates and expectations on the car were set very well and the quality of work was great! More

Recently received an Oil change Got my Car from this dealership and I absolutely love it. Recently got an oil change and it was done in a reasonable time frame. Michael made the pro Got my Car from this dealership and I absolutely love it. Recently got an oil change and it was done in a reasonable time frame. Michael made the process very easy. More

Excellent Dropped my BMW for service with Colin the service advisor and was treated quickly and kept up by text through out the day of how the work was progress Dropped my BMW for service with Colin the service advisor and was treated quickly and kept up by text through out the day of how the work was progressing! Returned in late afternoon and my car was ready and waiting! My hat off to Colin, the service dept and your dealership! More