Certified Benz & Beemer - Service Center

Above and beyond The service team always goes out of their way to be sure that the service experience is as painless as possible. Michael Miller goes above and beyo The service team always goes out of their way to be sure that the service experience is as painless as possible. Michael Miller goes above and beyond to keep me posted on the status of the repairs - he is professional and friendly. More

Professionalism and no pressure When I bought vehicle #2 from CNN, I got 2 services, detail and rental. According to Danny, I could have one not used from the first lemon Mercedes I When I bought vehicle #2 from CNN, I got 2 services, detail and rental. According to Danny, I could have one not used from the first lemon Mercedes I bought, but was told that I only have 2 instead of that other one to make 3. Regardless, I requested an appointment online, which was nice, but it isn't really an appointment system, just a contact form requesting someone to call for scheduling. I also put my number in there, but people keep calling my husband. Ok, whatever. Michael called and we set up a convenient appointment. I was glad for early times, so that I could beat traffic, being that I'm about 35 miles away. Michael helped me right away, and gave me a loaner. I was bummed that it was dirty and had no gas in it, but beggars can't be choosers. All that aside, my service and communication from Michael was top notch. He made suggestions, gave me quotes, and never once used high pressure sales tactics. He was honest about urgency, or lack thereof for each item on the list. My car was done in the estimated time frame, and checking out via text with Michael was super convenient. My detail was great, as well as the service. I appreciate a great, hassle-free visit. More

Service I had an oil change today. Went well and FAST!! Kodos to Mike and the mechanics (only a few will get that one) 🎼 I see no reason to go anywhere els I had an oil change today. Went well and FAST!! Kodos to Mike and the mechanics (only a few will get that one) 🎼 I see no reason to go anywhere else. Thanks Mike!!! More

Great service department. From small repairs to major service, the CBB people take care of business, and I always feel that they treat my vehicle like it was their own. From small repairs to major service, the CBB people take care of business, and I always feel that they treat my vehicle like it was their own. More

Great Service Thank you for the great service on my BMW. Appreciate the loaner and all work was completed as expected. Collin was great at keeping me informed also. Thank you for the great service on my BMW. Appreciate the loaner and all work was completed as expected. Collin was great at keeping me informed also. Nice job. More

Five star service! This is one of the best dealerships I have ever bought a car from and the service department is five star rating! Mike Miller in-service is one of th This is one of the best dealerships I have ever bought a car from and the service department is five star rating! Mike Miller in-service is one of the best persons that I have ever worked with! Very professional thanks again Mike, And happy new year More

Excellent Great experience with the service department at Certified Benz and Beemer. Honest and very reasonable price....refreshing compared to the Mercedes Ben Great experience with the service department at Certified Benz and Beemer. Honest and very reasonable price....refreshing compared to the Mercedes Benz dealorships I've encountered. If you own a Benz....go to these guys. You won't be sorry or get hosed by the dealerships again. More

Service Department Had my car service for a wheel repair. Collin was amazing. He was on top of everything, keeping me posted on what's happening with my car and gettin Had my car service for a wheel repair. Collin was amazing. He was on top of everything, keeping me posted on what's happening with my car and getting my car back to me asap. Super nice and friendly. You need service on your car? Go see Collin at Benz and Beemer he will take good care of you. More

Great Service Brought the vehicle in for semi-annual service. The work was finished on time while I waited. THE CAR WAS DELIVER CLEANED AND WITH A SMILE. I WAS UPD Brought the vehicle in for semi-annual service. The work was finished on time while I waited. THE CAR WAS DELIVER CLEANED AND WITH A SMILE. I WAS UPDATED ON POTENTIAL FUTURE ISSUES AND SENT ON MY WAY. More

Annual Maintenance Trip Taking my car in for service ranks up there with going to the dentist. You usually find out about some unknown issue and you leave spending more than Taking my car in for service ranks up there with going to the dentist. You usually find out about some unknown issue and you leave spending more than you expected. NOT THE CASE TODAY. Great customer service from Michael. Easy in, easy out. Car was ready before I expected which let me get home before freeway freeze up. Thank you. More