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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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October 26, 2017

Thank you for squeezing me in! Bryan is always so helpful. He’s matter-of-fact and gets the job done. I appreciate him taking the time to check out my tire as an emergency. Gave me More

by Landerson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 31, 2017 -

Certified Benz & Beemer responded

Dear Landerson: We appreciate that you took the time to share your compliments on the excellent customer service provided by Bryan in the Service Department. Thanks so much for your business and we hope to see you again in the future.

October 25, 2017

Takes with Megan about trade What a joy talking with Megan. She knows her stuff. I will do my deals with her in the future. Thank you for having Megan on site. More

by chuckie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan Shamji
Oct 31, 2017 -

Certified Benz & Beemer responded

Dear Charles: Thanks so much for the FIVE STAR review. We are delighted that you shared your compliments on Megan's knowledge and customer service. Please let us know when CBB can be of service to you in the future.

October 24, 2017

Excellent Service The service department has done a great job caring for my high mileage BMW 335i. The service advisors, and especially Michael, have done a great job More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 25, 2017 -

Certified Benz & Beemer responded

Dear Kate: We really appreciate your Five Star review! It's great to hear that Michael and the CBB Service Department did such a great job on the maintenance on your BMW 355i. We hope to have the pleasure of seeing you again in the future.

October 23, 2017

Service Dept Is The Reason To Buy Here Had to bring our Mercedes SUV in for a spendy suspension repair, Mike Miller took great care of us as always. Mike took the time to explain the repai More

by Hritsco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 24, 2017 -

Certified Benz & Beemer responded

Dear Hritsco: Thanks so much for the Five Star review! We really appreciate the great feedback on the wonderful customer service you received from Mike Miller in the Service Department. CBB is very grateful for your business and looks forward to helping those you refer (as well as you again) in the future.

October 19, 2017

Great customer service and pricing Michael did a great job on getting my car in and done within the time he indicated. He also helped me out on recommend services that will keep my BMW More

by Ian101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 23, 2017 -

Certified Benz & Beemer responded

Dear lan101: Thanks so much for the Five Star Review! We really appreciate the excellent feedback on the great customer service of Michael as well as the great pricing for your maintenance. CBB is grateful for your business and looks forward to helping you again.

October 19, 2017

Service on my BMW X1 Brian and the service team did a great job. They were through and very timely in completed the service. Brian and his team went he extra yard. More

by MSBMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 23, 2017 -

Certified Benz & Beemer responded

Dear MSBMW: We really appreciate that you took the time to share with our customers that Brian and the Service Department team did such a great job with the service on your BMW X1. Thanks for your business and we look forward to the next time we can deliver a Five Star performance for you,

October 17, 2017

Great auto service experience Bryan Sullivan was my service rep. He was so nice, he even showed me the replacement part to give me a piece of mind that i’m getting a good quality More

by jaytee’s benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear jaytee's benz: Thanks for taking the time to share your compliments on Bryan Sullivan's helpful and friendly customer service. We will be sure to share your feedback with him. CBB really appreciates your business and hopes to see you again.

October 17, 2017

Awesome, efficient, professional. I was treated extremely professionally by Mike Miller in the service department. The car looked awesome when they were done with the detail, and oil More

by Mwassef
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Mwassef: Your review is definitely A-1 all the way too! Our top priority is customer satisfaction and your awesome feedback regarding Mike Miller and the CBB Service Department reaffirms our efforts at providing our customers with excellent service. Thank you for your business and please let us know when we can be of assistance to you again.

October 17, 2017

Same day service I always appreciate that the service team does their best to give same-day service for most repairs. The team is always friendly, professional and r More

by Cindy F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 17, 2017 -

Certified Benz & Beemer responded

Dear Warranty1: Thanks so much for the FIVE STAR review! We are glad to hear that you appreciate the friendly, professional and responsive customer service during your visits to the CBB Service Department. Please let us know when we can help you again, whether with additional maintenance needs or when you are in the market for your next vehicle.

October 15, 2017

Great service Great service, nice employees! My service advisor, Mike Miller, was very helpful and friendly. I have had nothing but positive experiences with Dealin More

by Sedona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 15, 2017 -

Certified Benz & Beemer responded

Dear Sedona: Thanks so much for the Five Star Review! We appreciate the compliments on the friendly and helpful customer service from Mike Miller and the rest of the CBB Service Department. We look forward to helping you again in the future, whether for service or when you are in the market for your next vehicle.

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