Jack Schneider
Jack Schneider at Certified Benz & Beemer
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Jack Schneider

Owner

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.3
277 Reviews

Dealership Experience

16 yrs, 4 mos

4.3

277 Reviews

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277 Reviews of Jack Schneider

April 23, 2024

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Employee Rating

Great staff from owner Jack on down the line. Special thumbs up to Amy in sales More

by gphillips6969
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Apr 24, 2024

Certified Benz & Beemer responded

Dear gphillips6969: Your 5 Star review is greatly appreciated! Thanks for sharing that Amy was so helpful with your recent purchase. We are grateful for your kind words and support. Please do not hesitate to let us know when we can ever assist you again in the future.

April 21, 2024

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I rarely do a negative review , but this place is tricking the system. There is no way they could have won all the awards they have (81,000,000 votes story if you know what I mean). This place should More

by RD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Apr 23, 2024

Certified Benz & Beemer responded

.

April 20, 2024

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Andy is just simply the best. No substitute period. Great customer service, kind, prompt, go-getter, and very punctual. The car was meticulously detailed and as expected. This dea More

by FaithC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Sara Al Taay

Apr 21, 2024

Certified Benz & Beemer responded

Dear FaithC: You are very welcome! We love to hear from our repeat customers and couldn't be more pleased to read your wonderful review! Thanks so much for sharing how well Andy took care of you. Your recommendation of CBB to others means a lot. We are grateful for your continued support and look forward to being there for you in the future.

March 30, 2024

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Excellent dealership. Bought a vehicle from out of state and everything was handled exceptionally. The sales manager and even the owner emailed me to make sure all was we More

by rockyartis22
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 31, 2024

Certified Benz & Beemer responded

Dear rockyartis22: We love to hear from our out-of-state customers! Your very positive feedback is greatly appreciated. We are grateful for the opportunity to earn your business and are excited that you may return again in the future.

March 23, 2024

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Employee Rating

Who Does That. ...??? Andy, Sara, Dino, Maggi and Andrea are what I call "The Dream Team". They treated me like "Family "... before, during and after I purchased a More

by arthur
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 25, 2024

Certified Benz & Beemer responded

Dear arthur: WHOA!!!! Who takes the time to detail their car buying experience with others??? We CANNOT thank you enough for your most wonderful feedback praising the efforts of so many members of the CBB team! We will be sure to let Marvelous Maggi, Andy, Sara, Dino, Andrea and the rest of the CBB team that assist you with your Mercedes Benz purchase. Your extremely kind words and support are sincerely appreciated. We welcome you as part of the CBB family and look forward to being there for you to assist with all of your future automotive needs!

March 09, 2024

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Another awesome experience from CBB! ! I truly appreciate and enjoy the experience with all of them. From owner Jack, to my sales agent, Andy, and the finance manager, Sara! Andy was prom More

by FaithC
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Sara Al Taay

Mar 10, 2024

Certified Benz & Beemer responded

Dear Faith: You are most certainly welcome! We always love to hear from our repeat customers! It's great that Andy and Sara helped you have such another awesome car buying experience! We sincerely appreciate your continued confidence in and support of CBB. We look forward to being there for you to assist you with all of your future automotive needs.

March 07, 2024

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Andy from Certified Benz and Beemer, excellent job for making car buying fun again. Best More

by mybandit12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Tara Price , Dennis Murray

Mar 08, 2024

Certified Benz & Beemer responded

Dear mybandit12: We really appreciate you letting our customers know about the outstanding service that Andy provided for you with your recent BMW purchase. We are grateful for your business and look forward to serving you again in the future.

February 22, 2024

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Employee Rating

Another year & another vehicle purchased through Certified Benz & Beemer & of course Danny Quintana who is the best when buying and/or trading in a vehicle. I have purchased many cars through Dann More

by Claire A
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana, Kerry Abramson

Feb 25, 2024

Certified Benz & Beemer responded

Dear Claire A: We are ever so appreciative of your continued faith and support in both Danny and Certified Benz & Beemer! We agree that Danny is truly a 5 Star representative of CBB and providing his customers with top-notch service. Thanks so much for your kind words and strong recommendation of Danny and CBB to others. We look forward to the pleasure of serving you again in the future.

February 18, 2024

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It was an absolute pleasure to purchase my vehicle from CBB. The Auto iPacket software allowed me to preview the vehicle of my choice. The dealership environment was professional, comfortable and welcoming More

by greenwayarthur759
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Kerry Abramson

Feb 19, 2024

Certified Benz & Beemer responded

Dear greenwayarthur759: Thanks so much for taking the time to share your very positive feedback with us. It's great to hear that you appreciated all of the information that Andy was able to share with you so that you could make a well-informed decision on your purchase. We are grateful for your business and definitely hope your eyesight is correct because we would welcome the opportunity to work with you again. We will aim to provide you with another 5 Star experience when we do.

February 09, 2024

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Employee Rating

I have a good story for you here. Continue reading if you want to be amused! I suspect the owner of the dealership or a representative will have a great reply to my review here of w More

by Jason S.
Recommend Dealer
No

Other Employees Tagged: Dino De Luca , Alexander Smith

Feb 13, 2024

Certified Benz & Beemer responded

Dear Jason S: Prior to your negative post, there had been communications going back and forth regarding the situation with your vehicle. After you were not satisfied with CBB’s position regarding the repair of the vehicle, you decided to tell your “good story”. However, as with any “good story”, there are certainly two sides to it. This involves a 9 year old vehicle which, due to its age, is not part of Certified Benz & Beemer’s certified program. It comes with only a 15 day/500 mile (whichever occurs first) power train warranty under Arizona law. Importantly, you were presented various options to purchase a vehicle service contract from CBB but declined to do so. Unfortunately, the vehicle failed after you had driven the vehicle more than 500 miles, which was beyond the limited warranty. This is only the first of numerous options available to you that could have changed how this ended up. To your credit, you hired another company to perform an independent inspection of the vehicle and their report advised you of some emission issues with the vehicle. You admittedly performed your own research and made the decision that you could transport the vehicle to Northern California. While driving back there, you admitted that, at some point during the drive, the vehicle had the check engine light went on. (The onboard diagnosis on the vehicle indicated that the red light went on after you had driven the vehicle 726 miles.) You continued to keep driving the vehicle with the check engine light on for an additional 13 miles before the engine overheated. This decision turned out to be a critical mistake. The diagnosis by the Jaguar dealership that you took the vehicle to was the head gasket had failed and a new engine is required. In our subsequent communications with you, we explained that CBB inspects the vehicle to the very best of its ability, running the vehicle through multiple points of inspections, including driving the vehicle to determine if there are any warning lights coming on, etc. and that there was no indication of any warning lights during our inspection on this vehicle. (Apparently confirmed by your independent inspector as well). We also reminded you that CBB has very specific documentation that if signed by the client, acknowledges on both sides who is responsible for what with very specific mileage terms specified, as well as days. We also reminded you that CBB offered you a vehicle service contract so that you could protect the vehicle with more extensive and longer coverage. You mentioned that you were going to buy one but wanted to buy one when you got home from Jaguar direct. We did apologize to you that this unfortunately happened and that CBB would do everything in our power to try and help you get your vehicle repaired with the least amount of personal expense. We located an engine for $12,500 including transportation. With installation, this will likely going to cost approximately $20,000 all in but as I can see from your post, you were not excited with our offer of assistance. In the end, there are a number of decisions that you made that could have resulted in a far different result to this very unfortunate incident. Feel free to contact me at the dealership if you wish to further discuss your situation. Sincerely, Jack Schneider, Owner

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