Jack Schneider

UPDATE. ..Jack Schneider contacted me regarding this issue. He went above and beyond by sending me diagrams/videos/info to repair the trunk closure vacuum. He ..Jack Schneider contacted me regarding this issue. He went above and beyond by sending me diagrams/videos/info to repair the trunk closure vacuum. He relayed information from the mechanic at the dealership to me. Jack also reimbursed me for what I had spent to get the vehicle repaired. I truly appreciate the professionalism and concern that I received from Jack Schneider. While trying to negotiate price, I was sent a very rude text from Jamie telling me he would prob sell to another customer that didn't need to negotiate and knew a good price when he saw it. (even though the car was $1400 over fair value) I never went to social media after this terrible text/customer service, but instead reached out to the manager. With hesitation, I decided to move forward with the purchase; I was assured this was not they way they did business. 3 days after receiving the car in Ohio, the vacuum actuator on trunk went bad. So now the trunk detects that it's open and the convertible will not go down. After reaching out to them(they never called to follow up after delivery as promised), they basically told me "too bad". I'm guessing they knew about this and never disclosed info. Prob did the youtube quick fix and took fuse in and out to get it to work for a few days. After paying $24,700 for this vehicle I would've expected them to offer to pay for this. I should have known this is the service I would get after the rude text from Jamie about trying to negotiate the price (which they only came down $300) and another issue...even though he always said "I like to be fully transparent", I didn't discover that the sunshade was broke until after I had purchased vehicle. I was willing to overlook that, but the trunk actuator is ridiculous! I am highly disappointed in this dealership! More

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I arrived at the dealership around 11am on Friday, May 29th and was pleasantly surprised with the amount of vehicles in their inventory. I walked the lot after parking my ShelbyGT350 in the front parking 29th and was pleasantly surprised with the amount of vehicles in their inventory. I walked the lot after parking my ShelbyGT350 in the front parking space, as I wanted them to see my trade, while I cruised the lot looking for a car that might interest me. I was glad there wasn't anyone out there to pressure me while I shopped. After walking the lot for 15 minutes, I decided to head inside to the showroom to speak with a salesperson. I stood inside the center of the showroom floor for 15 minutes, even directly looking at employees face to face at their desks. 2 employees walked passed me without any of them saying a word or making eye contact, as I stood there waiting to be greeted or asked if I had been helped yet. I even looked in the sales tower through the glass at 2 employees, who could see me standing in front of their office, not one of these 5-star, staff members approached me to greet me or see if I needed any help. It was like I was intentionally ignored. After waiting 15 minutes, I decided to walk out to my car and leave. I took my business elsewhere, even though they had vehicles I was interested in that were in my price range, I refused to give this place my business after being snubbed like that. Now, I'm not sure why this happened, but as a potential customer, looking to spend $50k at their dealership, one would expect to be treated better. This was not the 5-star experience you read about in their reviews. Having purchased over 40 vehicles in my lifetime, I have never had an experience like this at other dealerships. As I was driving to the Land Rover dealership in Chandler, it made me wonder if I was treated like I didnt belong because CBB is located in Scottsdale or perhaps it might be due to the color of my skin. I would hate to feel, the latter had anything to do with the reason why the staff ignored me, but the thought did cross my mind. I gave this place one star, only because they have good inventory, but they need to be more aware when customers walk into their showroom. This may not have been anyone else's experience, but it was my personal experience and I felt it necessary to share with others who read reviews. Certified Beemer and Benz must do better than this, moving forward. More

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Always a pleasant experience, highly recommended! !! Very fair value for your trade, luxurious used cars in very good condition!!!! !! Very fair value for your trade, luxurious used cars in very good condition!!!! More

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For those shopping online, this was the smoothest car buying experience I’ve been apart of. Andy Manahl made it simple and easy for me. Definitely recommend Certified Benz and Beemer for any out of st buying experience I’ve been apart of. Andy Manahl made it simple and easy for me. Definitely recommend Certified Benz and Beemer for any out of state shoppers! More

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Scam artist in finance dept . The cut every corner at my expense. Place isn’t what it used to be. The cut every corner at my expense. Place isn’t what it used to be. More

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Andy is the epitome of the excellent customer service and sales process offered at Benz & Bimmer. This is my 3rd vehicle purchase with them and each time I am more impressed with how they continue to put the sales process offered at Benz & Bimmer. This is my 3rd vehicle purchase with them and each time I am more impressed with how they continue to put the customer needs first. More

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I was happily surprised how easy it was to sell my Porsche Macan. Great service from Jon Dalzell, the Acquisitions Manager. I also sat and discussed the sale with the manager Jack Schneider. I would r Porsche Macan. Great service from Jon Dalzell, the Acquisitions Manager. I also sat and discussed the sale with the manager Jack Schneider. I would recommend Certified Benz and Beemer to anyone. More

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Everyone at CBB has been great to work with! This was my second time servicing my car with Bill and it’s a quick and easy process. They have fair pricing too so I’ll definitely be back! This was my second time servicing my car with Bill and it’s a quick and easy process. They have fair pricing too so I’ll definitely be back! More

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We had the best experience purchasing a certified preowned BMW at the dealership. Everyone from the sales associate, Saw, to the managers were fantastic and so helpful! We are so happy with our purch preowned BMW at the dealership. Everyone from the sales associate, Saw, to the managers were fantastic and so helpful! We are so happy with our purchase and will for sure be making future purchases here! More

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This is a review im making that im not being rushed to make.I bought a 2007 corvette in june of 2025. vehicle had no warranty other than the 3 days or 500 miles. I bought the car on a Saturday and by Sund make.I bought a 2007 corvette in june of 2025. vehicle had no warranty other than the 3 days or 500 miles. I bought the car on a Saturday and by Sunday I realized the power steering did not work after car was driven for enough time to warm it up. contacted the dealership on Monday to let them know of the problem. The response was they would get back with me.A day later they gave me the number to a local shop. this whole time my time is running out to return the car. After not being able to drive the car all week it was finaly in the shop thursday for evaluation. And complamentary inspection. I finnaly got word on the following Monday that the car needed a 2500.00 power steering replacement plus about 5000.00 of other work. Two days latter they agreed to take care of the power steering But I was on the hook for everything else. Some would say I should have paid for the extended warranty. The warranty was going to cost over 6000.00 on a 25500.00 car. I traded in a car that they said I was 2000.00 in the red on. So my cost should have been 27500.00. I gave them 5000.00 down payment and by the time they got everything approved was almost a month after I got the car. It was financed through someone diffrent than they said it would be and at a higher rate. they called me at work and had me complete new paperwork on my phone during my lunch hour. Needless to say I did not have time to read all the paper work due to being at work. I should have just refused to sign but I already had 5000.00 worth of work done to the car. So my 25500.00 car cost me 38000.00. It would have been more but after paying my second payment I decided to pay it off to not get hit with all that interest. More

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