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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,624 Reviews

1,624 Reviews of Certified Benz & Beemer - Service Center

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October 12, 2017

Great service Great experience-thanks Michael! Great place with laser focus on customer service,refreshing experience! Cbb has earned my business and referrals. More

by Car99999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 14, 2017 -

Certified Benz & Beemer responded

Dear Car99999: We really appreciate your Five Star review! Thanks for letting us know that Michael and the CBB Service Department provided you with excellent customer service. We are so happy to have earned your business and your referrals. CBB looks forward to delivering the same Five Star level of performance for those you who you refer (and you too) in the future.

October 11, 2017

Car service Michael was very good to me and explain things well. Megan gave me a tour of the property and peaked my interest into future purchases. More

by carp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Megan , Mike Miller
Oct 11, 2017 -

Certified Benz & Beemer responded

Dear carp: Thanks for sharing your compliments about the customer service provided by Michael in the Service Department and Megan with Sales. Please let us know when CBB can be of help to you again in the future.

October 10, 2017

Superior Customer Service AGAIN This is my second time with Benz & Beemer of Scottsdale and I couldn't be happier with the service. Mike Miller has fastly become my Service Rep of ch More

by mikes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 10, 2017 -

Certified Benz & Beemer responded

Dear Mikes: Thanks for taking the time to write such a wonderful review regarding the superior customer service delivered by Mike Miller in the CBB Service Department. We appreciate that you shared with our customers that Mike and the CBB Service team provided you with fast and courteous service at more than reasonable rates. CBB greatly appreciates that you are a loyal customer and looks forward to being able to assist you again.

October 06, 2017

Once again received superior service It's totally great to be able to turn my car over to individuals who care and can be trusted to get the job done in the manner you expect along with c More

by Jacqueline Lewis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Juan Garcia, Mechanic, Bryan Sullivan
Oct 08, 2017 -

Certified Benz & Beemer responded

Dear Jacqueline: We strive to provide our customers with exemplary service and we're so glad that you appreciated the efforts of Bryan and Juan with CBB's Service Department, as well as those of Jeff with CBB's Sales Department. We are glad to be your "dream team" whenever you need anything automotive. Thank you for your repeat business and please do not hesitate to let us know when CBB can be of assistance to you again in the future.

October 06, 2017

Warranty Srevice Brian helped out with my service by providing a loaner car for free because of my warranty. He helped get my car back to me in a timely fashion and w More

by kidboronay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 08, 2017 -

Certified Benz & Beemer responded

Dear kidboronay: Thanks for taking the time to share your compliments on Brian's excellent customer service. We appreciate your business and look forward to helping you again.

October 05, 2017

Excellent Customer Service Michael at Service was extremly courteous and helpful. He explained exactly what the issues were with our car and also helped us understand which issu More

by Danylc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 05, 2017 -

Certified Benz & Beemer responded

Dear Danylc: Thanks for taking the time to share your compliments on Michael's excellent customer service in the Service Department. We are delighted to hear that the service on your vehicle was quick and on point. CBB appreciates your business and looks forward to helping you again.

October 04, 2017

Service 5* As Usual Brought my vehicle into CBB for oil change and annual maintence. Service rep by the name of Brian helped me out with the many questions & concerns I h More

by CLS550
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 05, 2017 -

Certified Benz & Beemer responded

Dear CLS550: Thanks for being such a loyal customer with both Sales and Service. We are very proud to receive your 5 Star Review as well as your high recommendations. Thanks for the positive feedback on Brian in the Service Department. CBB greatly appreciates your business and looks forward to being there for you in the future.

October 04, 2017

Fantastic service department I have a private mechanic shop that I love and trust a great deal - they performed all the service on my first Mercedes. After upgrading to a newer mo More

by dbucher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Oct 05, 2017 -

Certified Benz & Beemer responded

Dear dbucher: What a fantastic review! CBB is so pleased to hear that our Service Department has continued to earn your faith and trust. We do strive to provide our customers with outstanding service and your great feedback reaffirms our efforts. Please do not hesitate to let us know if there is anything else we can do for you.

October 04, 2017

Very personable Nice guy. Very helpful and prompt to meet my needs. Will be back . Thanks for the great sevice. Look forward to my next visit soon More

by Almquist
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Oct 05, 2017 -

Certified Benz & Beemer responded

Dear Almquist: We aim to provide our customers with excellent service so its great to hear that Brian was so friendly and helpful during your recent visit to our Service Department. CBB looks forward to the opportunity to assist you again in the future.

October 03, 2017

Phenomenal Experience Always a pleasurable experience working with Brian Sullivan and Charles Glass at ceterified Benz and Beemer.They always make me feel like a part of th More

by Esther Garcia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Val Atwood, Bryan Sullivan
Oct 03, 2017 -

Certified Benz & Beemer responded

Esther: Thanks you so much for your business as well as your wonderful review! It is always great to hear from our customers who tell us that their experience at CBB was phenomenal, whether dealing with our Sales or our Service Department. We appreciate the positive feedback on the work of Brian and Charles. Please keep sharing your CBB satisfaction with others and let us know when CBB can be of help to you in the future.

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