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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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March 11, 2017

Michael Miller was awesome to deal with I took my Mercedes in for a service on 3/2/2017 and Michael was courteous, professional and overall just a pleasure to deal with More

by jj
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 13, 2017 -

Certified Benz & Beemer responded

Dear jj: Thanks for sharing with us about your recent experience working with Michael Miller and the CBB Service Department. It's great to hear that Michael provided you with helpful customer service and was awesome to work with. Please let us know when CBB can be of assistance to you in the future.

March 09, 2017

Reliable service and the prices are right Living in both La and Scottsdale, I highly recommend Benz and Beemer. I have got my car serviced here several times. Reliable service and the prices a More

by Marty123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 09, 2017 -

Certified Benz & Beemer responded

Marty: We are glad to know that the Service Department was able to help you numerous time with reliable service and great prices. It's also great to hear that Michael Miller delivered excellent customer service. Please let us know when CBB can help you again in the future.

March 08, 2017

THANK YOU! Thank you for making me feel like a boss! Ask for Mike Miller, you will never be disappointed. the best service provider in town if not in the whole w More

by SHAN01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 09, 2017 -

Certified Benz & Beemer responded

SHAN01: Thank you too for taking the time to share with others the excellent customer service that you received from Mike Miller in the Service Department. We look forward to the opportunity to be able to provide you the same level of customer service again.

March 02, 2017

Superior Service Brought my car in for its first service appointment. Was immediately met at the service bay by Mike Miller, who walked up to my car and called me by More

by Stan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 02, 2017 -

Certified Benz & Beemer responded

Stan: We are glad to hear that Mike Miller was able to deliver superior customer service and help make your recent work at our Service Department so quick and easy. We look forward to being there for you again in the future, whether for service or when you are in the market for your next vehicle.

March 02, 2017

Great service Mike got me in, listened to what my concerns were and had my issues addressed with my car. Once assessed, Mike provided me a loaner. When I returned More

by Indpndnt1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Mar 02, 2017 -

Certified Benz & Beemer responded

Dear Indpndnt1: Thanks for taking the time to share your compliments on Mike's excellent customer service and that all of your issues were addressed properly. We really appreciate your recommendations of Mike and Certified Benz & Beemer to others!

March 01, 2017

Highly recomend My first and last impression at the dealership was Blaine. Awesome guy, he helped me immensely. Blaine didn't sell me a car , he helped me get exactly More

by 72jhop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tom, Travis Walters, Bryan Sullivan, Blaine Peacock
March 01, 2017

Easiest car buying experience in town. Just purchased my second vehicle from Kory, assisted by Andy this time. What can I say, the sales process is simple, no haggling or back and forth, th More

by Up2Speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kory Groters
Mar 02, 2017 -

Certified Benz & Beemer responded

Dear Up2Speed: Thanks for taking the time to write this awesome review and for being such a loyal customer! CBB loves your byline "easiest car buying experience in town"! We are glad to hear that Kory and Andy provided you with excellent customer service. We really appreciate your business and look forward to being able to assist you again.

February 22, 2017

Excellent response time and truthful I found this can on the AutoTrader website and it took less than 5 minutes for Christopher to call me once I emailed my interest in the car. He was po More

by kerin1024
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Beaman
Feb 22, 2017 -

Certified Benz & Beemer responded

Dear kerin1024: We really appreciate you taking the time to share your compliments on Chris' polite and friendly customer service and how easy it was to make recent purchase with Certified Benz & Beemer and have the car shipped to Houston, Texas. CBB is grateful for your business and looks forward to be able to assist you again in the future.

February 17, 2017

Vehicle Delivery Follow Up CBB does a wonderful job at all levels. This was my first experience with their service department and no surprise, they were really good. Brian was More

by JRE
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Feb 18, 2017 -

Certified Benz & Beemer responded

Dear JRE: Thanks so much for sharing with our customers that Certified Benz & Beemer does a wonderful job on many levels. We are glad that Brian was able to provide you with helpful and friendly customer service with your recent maintenance visit. CBB appreciates your business and looks forward to helping you again in the future.

February 14, 2017

Great service, fast and honest I needed a brake fluid flush and they were able to get me in the same day/ within the hour. And although I had to wait there while it was being done, More

by jcons
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 15, 2017 -

Certified Benz & Beemer responded

Dear jcons: Thanks for sharing with our customers (and us) about the great customer service you recieved from Mike Miller with your recent visit to CBB's Service Department. We are happy to hear that the process went fast and that you were out in no time. Please let us know when CBB can be of assistance to you in the future, whether with maintenance or when you are looking for your next vehicle.

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