Certified Benz & Beemer - Service Center

From the moment we drove up in my daughter's mini cooper, Scott came out to greet us and listened while I explained the reason for our service. (engine light was coming on). He called me later in t cooper, Scott came out to greet us and listened while I explained the reason for our service. (engine light was coming on). He called me later in the day to tell me what the problem was (water pump and thermostat, both warranty repairs). I remembered then that the door handle on the mini broke off a few months ago. I asked him if he could price that out for me. He called me back again to tell me the price for the new door handle and also to let me know the mini was due for an oil change. Scott was very helpful and took care of everything related to my problems. He also found some other things that needed to be fixed which is always nice! Car problems are never fun, but all in all it was a pleasant experience dealing with Scott and with Benz and Beemer!! More

Our 2005 C-Class Mercedes had a number of repairs required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a tr required. We dropped the car off at 9:30 Monday morning with Scott Paich for front brakes, motor mounts, adjustable steering wheel "bone gear", a transmission data plug and seal replacement, and oil change. I've dealt with Scott several times now and he delivered on his promise to keep our costs as low as possible. The work was completed in less than two days. More

Did an amazing job fixing my Angel Eyes on my BMW 525I, Beat the dealer price by over $200 and gave me a loaner for a day so i could get my work done. I live over 45 miles away and i have to say it was wor Beat the dealer price by over $200 and gave me a loaner for a day so i could get my work done. I live over 45 miles away and i have to say it was worth the drive. Fast and Efficient with great pricing, Highly Recommend to anyone with any type of car!! More

I bought my Vette at this dealership and decided to try the service department for an oil change. The last oil change was done at a Chevrolet dealership. After a couple of days, I noticed the oil monitor h the service department for an oil change. The last oil change was done at a Chevrolet dealership. After a couple of days, I noticed the oil monitor had not been reset. I checked the dipstick and oil read low. I was extremely disappointed with the Chevrolet dealership. I talked to Scott at Certified Benz and Beemer to set an appointment. He was very easy to work with. They had a very attractive special on oil changes on Saturdays. I explained my schedule would require the work done during the week. He cheerfully arranged an appointment during the week with the special. When asked how long it would take, he said an hour and a half. I was hoping for an hour but I really appreciate not being romanced on the time frame. When I brought the Vette in, the job was finished on time. I am very pleased. Scott and the staff were very professional. More

Tyson Muse is the Definition of "Customer Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as ever Service" He has gone above and beyond to work with me with on a couple of minor Issues with my car, answered all of my questions, and as well as everyone I have come in contact with at Certified Benz and Beemer, gone the Proverbial, "Extra Mile" And what a pleasure to be able to talk with Charles the Mechanic about my car also, he explains mechanical things in layman's terms you can understand. these guys are like family here, and treat you like you are too. Best Experience I have ever had at a car Dealership, from point of sale all the way to the 5 Star service. Thanks, Guys! More

The service experience was great,was given a loaner car in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary s in top condition for the duration of my repairs,very helpful team. Mr Scott Paich-service manager deserves special mention for his extraordinary service beyond the call of duty.On wednessday march 20,2013, I accidentally locked the car keys in the loaner car trunk at my residence around 6pm.I called the company to report the event and ask for assistance. I made frantic calls to some Locksmith companies as advised,but no one was willing to help or accept the job. My desperation grew as I have important chores that evening and my family was flying in from the East Coast the next morning, I need this car. Eventually I spoke with Mr Scott Paich and painstakingly explained my situation to him.He called me back in 10 minutes and agreed to come to my residence an hour away with the spare key from the company. True to his words, he arrived earlier than scheduled within the hour and opened the trunk where I had locked the car mistakenly. I was immensely relieved and remained very grateful to him. Thank you Mr Scott Paich for your excellent service! Your generosity and kindness is recognized. Sunday Bankole,MD dbanky@yahoo.com New Customer. More

Scott was extremely friendly and helpful,and gave me a realistic time frame. Service was perfect, car is running great. Timely and reasonable. Thanks for the excellent service. realistic time frame. Service was perfect, car is running great. Timely and reasonable. Thanks for the excellent service. More

After having my car serviced at a local Mercedes Dealership and learned I had additional items that needed to be addressed from B&B since my warranty was purchased with them. I was in a huge hurry t Dealership and learned I had additional items that needed to be addressed from B&B since my warranty was purchased with them. I was in a huge hurry to get to work and Scott did a great job of assuring me he would do all he could to get my car fixed under the warranty and contact me each day to give a status update. I was thrilled when I picked up my car and once again, Scott got me on the road in speedy fashion. More

Had some tire and wheel damage to my car and Scott was great in keeping the price down and getting it back on the road quickly. He updated me daily on the progress on the car. The car drives perfectly a great in keeping the price down and getting it back on the road quickly. He updated me daily on the progress on the car. The car drives perfectly and the overall experience was great. More

i took my car in for service and being new to to arizona scottsdale area i found certified benz and beemer a welcoming service center. Scott was very understanding and helpful and met my price range. The te scottsdale area i found certified benz and beemer a welcoming service center. Scott was very understanding and helpful and met my price range. The technician was very knowlegable an friendly as well. Over all my expieriance was great and i will take my beemer back for service over and over again. More