Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,626 Reviews

1,626 Reviews of Certified Benz & Beemer - Service Center

Sort by
March 21, 2022

Morgan was awesome very helpful for out of towner especially !! Very professional and understanding of unique situation but also helpful !! More

by Tony D
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 22, 2022 -

Certified Benz & Beemer responded

Dear Tony D: We strive to provide our customers with outstanding service and are so glad that you appreciated that from Morgan. It's great to hear that we could help you with your situation. Thanks so much for letting CBB assist you. We hope that we can assist you again in the future.

March 17, 2022

Robert did an exceptional performance while assisting me in my search for a new vehicle. The departments at CBB communicated well and which made for an amazing experience. More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Kirkwood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Sullivan, Steve Wade
Mar 17, 2022 -

Certified Benz & Beemer responded

Dear JP: Thanks so much for the 5 Star review! We are glad that Robert and the CBB team was able to help you have an amazing car buying experience. We really appreciate your patronage and look forward to the pleasure of working with you again.

March 03, 2022

Always have a great experience here! Morgan has been helping with my services since I purchased my car from here in 2020 and I truly appreciate his professionalism and honestly! More

by Harlean.ahuja
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Mar 03, 2022 -

Certified Benz & Beemer responded

Dear Harlean.ahuja: We love to hear from our repeat customers! Thanks for the positive shout-out for Morgan's great customer service. We appreciate your continued patronage and look forward to being there to assist you with all of your future automotive needs.

February 16, 2022

Rich went above and beyond to help me out with my vehicle today. I got my car back in a reasonable time and in great shape. I will definitely bring my car here for any maintenance needs. More

by palimitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Feb 18, 2022 -

Certified Benz & Beemer responded

Dear palimitchell: We are happy to hear that Rich went above and beyond to assist you with your car maintenance in our Service Department. Thanks so much for business and we are excited that you will be returning in the future. We look forward to providing you with another 5 Star experience when you do.

February 13, 2022

Took my "new to me" Porsche in to CBB to have some warranty work performed. I have to say that I've never before received such good customer service and follow up from a auto dealership as I did from More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan, Howard Kulman
Feb 14, 2022 -

Certified Benz & Beemer responded

Dear Jeff: Your review makes our day! It's great that you shared about your experiences working with Howard in Sales and Bryan in Service. It is our pleasure to provide you with 5 Star service. Thanks so much for your kind words and support. We look forward to being there for you to assist with all of your future automotive needs.

January 21, 2022

Great customer service. Easy to work with. They make the process painless and very easy More

by novamedsys
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Jan 22, 2022 -

Certified Benz & Beemer responded

Dearnovamedsys: We are so glad that Rich and the Service Department made things so quick and easy. We appreciate your business and look forward to helping you again in the future.

January 19, 2022

Thanks for the video, that is awesome. I wasn’t expecting this, but really appreciate this extra touch. More

by Sdolph456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 19, 2022 -

Certified Benz & Beemer responded

Dear Sdolph456: You are very welcome! We are glad that you appreciated the video of your vehicle. We are grateful for your business and look forward to working with you again.

Jan 20, 2022 -

Sdolph456 responded

Thanks Benz and Beemer for taking great care of my vehicle and me. Much appreciated!! Susan Dolph

January 15, 2022

Great communication and excellent service. All of my questions were answered quickly and professionally. My vehicle was cleaned and looked great when I picked it up. More

by Stewball
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 16, 2022 -

Certified Benz & Beemer responded

Dear Stewball: Thanks so much for the 5 Star review! We are glad that your visit to our Service Department was such a good one. We really appreciate your business and look forward to being there for you in the future.

December 25, 2021

Always the best service, and I’ll shop another car with Nick sometime soon again More

by Hank Hu
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rich Roberts, Nick Radavich
Dec 26, 2021 -

Certified Benz & Beemer responded

Dear Hank: Thanks so much for the 5 Star review. We are glad that you continue to appreciate our customer service. We also appreciate your patronage and look forward to being there for you in the future.

December 21, 2021

In and out for an oil change service was both friendly and expedient will return for detail next More

by Detroit812
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Dec 21, 2021 -

Certified Benz & Beemer responded

Dear Detroit812: Thanks so much for the 5 Star review! We are glad that we could expediently handle your oil change. We appreciate your business and look forward to helping you again.

...
22
...