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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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February 16, 2025

Good prices, good communication and my car got fixed in the appropriate time, would recommend. More

by Aamaryjones
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Feb 17, 2025 -

Certified Benz & Beemer responded

Dear Aamaryjones: Thanks so much for sharing your positive feedback on your experience with our Service Department. We are glad you liked our 5 Star customer service and that you recommend CBB to others. Please let us know when we can ever assist you again in the future.

February 15, 2025

Just because of Marcus in service I will get another car there. Very good experience. More

by Mrz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 16, 2025 -

Certified Benz & Beemer responded

Dear Mrz22: We really appreciate you sharing how well Marcus treated you in our Service Department. Your kind words and support mean so much to us. We look forward to being there for you in the future.

February 14, 2025

Top notch service as usual when getting your vehicle services at Certified Benz and Beemer! More

by Lesleigh.campise
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dale , Bryan Sullivan
Feb 14, 2025 -

Certified Benz & Beemer responded

Dear Lesleigh.campise: We love to hear from our repeat customers! Thanks for sharing about your 5 Star experience with our Service Department. We are grateful for your continued support. Please let us know when we can have the pleasure of assisting you again.

February 12, 2025

Always Professional and Courteous. Have only encountered wonderful experiances and dealings with this dealership (Smile) More

by hmmm001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 12, 2025 -

Certified Benz & Beemer responded

Dear hmmmm001: We love to hear from our repeat customers! Thanks so much for sharing your positive feedback regarding Steve and our Service Department. We really appreciate your continued support and look forward to being there for you in the future.

February 11, 2025

Probably the best dealership I've ever ever worked with. All around. I'm a radiologist and have one of the highest end Mercedes race cars there is. David in service and Steven the foreman especially have he More

by Babootycall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Everyone
Feb 11, 2025 -

Certified Benz & Beemer responded

Dear Babootycall: WHOA! We love the A++++ rating! Thanks for letting our customers know how well David and Steve in our Service Department treated you and your Mercedes race car. Your high praise and support mean so much for us! Please let us know when we can ever assist you again.

February 08, 2025

CBB has always taken amazing care of me and my Mercedes! From the moment I purchased the car there until now I have done routine service and been helped my many wonderful team members. Recently they went ab More

by Kayla92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jocelyn
Feb 10, 2025 -

Certified Benz & Beemer responded

Dear Kayla92: You are so very welcome and thank you for your continued support! We are glad that Jocely and the CBB team were able to help you with your recent service on your Mercedes. It's great that you are a Customer For Life and, as such, we will strive to provide you with 5 Star customer service on your future visits.

February 07, 2025

Great service and customer support, they diagnosed my check engine light on my Maserati, worked with my warranty company to fix the issue. Definitely recommend them for service. More

by Michael H
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David Rose
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2025 -

Certified Benz & Beemer responded

Dear Michael H: Thanks so much for sharing how well David and the CBB Service team treated you with your recent visit. We are glad that they were able to help your Maserati back on the road again. Your support as well as your recommendation mean so much. Please let us know when we can have the pleasure of working with you again.

February 06, 2025

Marcus is so friendly, personable, knowledgeable and genuine. We enjoy having him as our advisor. More

by skifahrerin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcus Andrews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Certified Benz & Beemer responded

Dear skifahrerin: We really appreciate your 5 Star review! Thanks so much for letting our customers know how friendly and helpful Marcus was with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

February 05, 2025

Been using these guys for years, amazing service with honest reps. Brian, my service writer is incredible More

by jlanning
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Sullivan
Feb 06, 2025 -

Certified Benz & Beemer responded

Dear jlanning: Thanks so much for your continued confidence and support with our Service Department. It's great to hear that Bryan has been so helpful as well. Please let us know when we can ever assist you again in the future.

February 01, 2025

David in service was wonderful to work with. He communicated at every step. Would use certified Benz and Beamer again. More

by Deb G.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David
Feb 02, 2025 -

Certified Benz & Beemer responded

Dear Deb G: We are delighted that David was so helpful with your recent visit to our Service Department. Thanks for choosing Certified Benz & Beemer to have your BMW serviced. We look forward to seeing you again in the future.