Steve Ede
Steve Ede at Certified Benz & Beemer
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Steve Ede

Shop Foreman

Certified Benz & Beemer

6725 E McDowell Rd
Scottsdale, AZ 85257

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4.7
56 Reviews
4.7

56 Reviews

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56 Reviews of Steve Ede

March 14, 2024

Dealership Rating
Employee Rating

A most pleasant experience, everyone was kind and gracious, no pressure and we never felt rushed. Thank you, we will buy from CBB again. More

by J K Boisvert
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Mar 17, 2024

Certified Benz & Beemer responded

Dear J K Boisvert: You are very welcome and thank you for letting our customers know about your wonderful car buying experience without any pressure. We are delighted to earn your support and look forward to providing you with another 5 Star experience on your next visit.

February 10, 2024

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Buying my used BMW from Certified Benz and Beemer was an absolute delight, thanks in large part to sales specialist Andy. From the moment I stepped onto the lot, Andy's professionalism and expertise shone t More

by mancnote
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Andy Manahl, Mark Miller, Dino De Luca , Albert (warranty) was except as well!

Feb 12, 2024

Certified Benz & Beemer responded

Dear James: We got to say we LOVE your review! Thanks for sharing your compliments of Andy's outstanding customer service. We are glad that he helped make yoour BMW purchase so easy and without pressure. We are grateful for your business as well as your recommendation of Certified Benz & Beemer to others. Please let us know when we can ever assist you again in the future.

February 08, 2024

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This was my second purchase from CBB and the experience could not have gotten any better. This does not feel like a used car dealer, your experience and satisfaction is top priorty. Very knowledgeable staf More

by dmccaffery17
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Feb 09, 2024

Certified Benz & Beemer responded

Dear dmccaffery17: We love to hear from our repeat customers! Thanks for taking the time to praise the efforts of David, James, Sara and Steve. We are glad that they helped make your second purchase even better than the first. We are grateful for your continued support and look forward to being there for you to assist with all of your future automotive needs.

February 02, 2024

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Choosing this establishment to repair my Mercedes has proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would More

by Flusteredfather81
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Feb 02, 2024

Flusteredfather81 responded

Choosing this establishment to repair my Mercedes has proven to be a major mistake. I provided all information, including the VIN# and was given a quote. I had my car towed here, and was told it would be 3000 more than the quoted price. I had my car towed back to my home and found the back seat was not installed, the battery was dead, and covered in bird droppings. I can't even get a call from the manager to address this. Mind you my car was immaculate when I sent it to this place. As a single father working two jobs, I am extremely dissatisfied, to put it modestly. Do not risk the welfare of you vehicle with this service department. They butchered my baby.

Feb 08, 2024

Certified Benz & Beemer responded

Dear Flusteredfather81: We are very disappointed to read your review. The quote that was provided to you for the fuel pump initially was incorrect because the part quoted was for an Arizona vehicle as opposed to the part that was needed to pass the stricter California emissions standards. This is something that we should have discovered with the VIN number you provided. In order to pass the California standards, an entire fuel tank, instead of a fuel pump, was needed, thereby greatly increasing the cost. I promptly reached out to you the same day you reached out to me (and the same day the review was posted). We did get to speak that day and I offered to cover all of the labor associated with the repair as long as you paid for the part. You said that you would consider it and get back to me. We look forward to assisting you with the repair. Sincerely, Dale Chavez, Service Director.

January 22, 2024

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Robert Kirkwood helped me in narrowing my vehicle search. We test drove a few different vehicles and discussed several others. He was very patient and knowledgeable. More importantly he was honest. I enjo More

by SD Mark
Recommend Dealer
Yes

Other Employees Tagged: Robert Kirkwood

Jan 22, 2024

Certified Benz & Beemer responded

Dear SD Mark: Thanks so much for sharing about your 5 Star experience working with Robert. We are delighted that he was able to assist you in finding just the right vehicle for you. We are grateful for your business and look forward to working with you again in the future.

December 26, 2023

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Danny made this process incredibly fast and easy and was a joy to work with. Steve Ede in service also was a huge help and source of knowledge. A+ work! More

by Jesse Shinn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Dec 29, 2023

Certified Benz & Beemer responded

Dear Jesse: We really appreciate the 5 Stars and A+ rating! Thanks so much for letting our customer know about Danny and Steve's outstanding customer service. We are grateful for your kind words and support. Please let us know when we can ever assist you again in the future. Happy Holidays!

October 14, 2023

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Employee Rating

Had my car in for a repair diagnostic that was handled flawlessly Mark and Steve kept me informed all along the way and there were no surprises. More

by Tyrwkt.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: mark in service

Oct 15, 2023

Certified Benz & Beemer responded

Dear Tyrwkt: Thanks for the 5 Star review for Steve, Mark and our Service Department. We are grateful for your business and look forward to being there for you in the future.

September 21, 2023

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Found my Porsche Boxster at CBB. Danny Quintana was our salesperson and easy to work with. Certified Benz and Beemer is a first class professional facility. Everyone there was knowle More

by dkolasa
Recommend Dealer
Yes

Other Employees Tagged: Danny Quintana

Sep 22, 2023

Certified Benz & Beemer responded

Dear dkolasa: We really appreciate you taking the time to share your compliments on Danny's 5 Star customer service. We couldn't be more pleased that you are happy with your car buying experience. Thanks so much for giving CBB the opportunity to earn your business. Please do not hesitate to let us know when we can ever assist you again in the future.

September 19, 2023

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Employee Rating

Danny Quintana, Adam, Jack, Sara and Steve all did such an outstanding job of not only making this buying experience one of the best purchasing experiences of my life, but these gentlemen and lady truly ma More

by Stuart_ayers
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 20, 2023

Certified Benz & Beemer responded

Dear Stuart_ayers: Our team will take a bow for your kind compliments! We really appreciate your positive feedback regarding your wonderful car buying experience. On behalf of Danny, Adam, Sara, Steve, Dino, and the rest of the CBB team, we thank you for your support as well as your recommendation of CBB to others. Please let us know when we can have the pleasure of working with you again.

September 13, 2023

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Employee Rating

I had been to several dealerships look for a car. Benz and Beemer were outstanding. The other dealerships I went to paled in comparison. I want to give a HUGE shout out to Robert my sales person. More

by tinyinmundspark
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Sep 14, 2023

Certified Benz & Beemer responded

Dear tinyinmundspark: We want to give a HUGE shout out to you for your awesome review! Thanks for the 10/10 rating and for sharing how well your Porsche buying experience was working with Robert and the CBB team. We cannot thank you enough for your kind words and support. We look forward to the pleasure of assisting you again in the future.

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