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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews
Call Service Center (888) 553-7071

1,623 Reviews of Certified Benz & Beemer - Service Center

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April 18, 2020

Colin is always great! Every time I drop my Benz off for service he’s very accommodating and friendly! Happy to have him as my service guy! More

by Ametri
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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Apr 20, 2020 -

Certified Benz & Beemer responded

Dear Ametri: Thanks so much for the 5 Star review! We love to hear from our repeat customers and are delighted that Collin takes such good care of you when you have your vehicle serviced. Thanks so much for the continued patronage and we look forward to providing you with the same level of service on your next visit.

April 17, 2020

I cannot say enough about the service I received from Collin and staff. Recently relocated to Phoenix and was looking for a certified MB service place. I found it! Great service with integrity! Thank you More

by noleen55
Recommend Dealer
Yes
Employees Worked With
Collin Moore
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Apr 17, 2020 -

Certified Benz & Beemer responded

Dear noleen55: You are most welcome and thank you for sharing with others how well Collin and the Service Department took care of you. We really appreciate your kind words as well as your support. Thanks and we hope to have the pleasure of helping you again in the future.

April 10, 2020

Extremely timely, professional and courteous service along with great attention to detail. A very pleasant experience. Never have we experienced such service like this before. More

by Seb
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Jennifer Martinez, Rich Roberts
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Apr 12, 2020 -

Certified Benz & Beemer responded

Dear Seb: We really appreciate that you took the time to let our customers know about the outstanding service that you received during your recent purchase. Thanks so much for giving CBB the opportunity to earn your business and hope we can have the pleasure of doing so again in the future,

April 09, 2020

Morgan treated us amazing. Made the necessary repairs on time and correct and made it easy to deal with. Morgan made dealing with B&B very easy. More

by Alan
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
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Apr 10, 2020 -

Certified Benz & Beemer responded

Dear Alan: Thanks so much for your 5 Star review and for sharing how well Morgan treated you. We appreciate your business and look forward to providing you with the same level of service on your next visit.

April 09, 2020

Fast and excellent service! Car was cleaned superbly and oil change was faster than anticipated. The waiting area is always clean and comfortable. Thanks for all your help and consideration Collin! 👍👍👍 More

by joyliebow
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 12, 2020 -

Certified Benz & Beemer responded

Dear joyliebow: You are very welcome and thank you for giving CBB the opportunity to service your vehicle. We are glad that Collin was so helpful and that you appreciated our fast and excellent service. We appreciate your patronage and look forward to providing you with the same level of service on your next visit.

April 08, 2020

Rich in the service department not only gave me great friendly service but he had my car detailed and it’s the best it’s looked since I owned it!!! More

by lenchnerevan
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
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Apr 08, 2020 -

Certified Benz & Beemer responded

Dear lenchnerevan: We are so glad that you shared with our customers about your 5 Star treatment from Rich and our Service Department. It's nice that you loved your fresh car detail too. Thanks so much for your support and we hope to have the pleasure of assisting you again.

April 07, 2020

Good service as always. Another positive service experience at CB&B, where I service all three of my Mercedes -- 2008 C300, 2012 GL350, and 2016 E350. Collin was great to de More

by Evan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Report | Print
Apr 07, 2020 -

Certified Benz & Beemer responded

Dear Evan: Thanks so much for continued support. We are delighted that Collin has taken good care of you when we service your 3 different Mercedes vehicles. We appreciate your business and look forward to being there to assist you with all of your future automotive needs.

April 07, 2020

Rich was super helpful and provided me a detailed report out on vehicle. My appointment time and the length of time needed for service was timely. Awesome job!! More

by Cshane42
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
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Apr 08, 2020 -

Certified Benz & Beemer responded

Dear Cshane42: We strive to provide our customers with exemplary service and we are so glad that you appreciated that from Rich and our Service Department. Thanks so much for your business and we look forward to providing you with the same level of service on your next visit.

April 04, 2020

Colin was super friendly and helpful in explaining my maintenance situation. Would certainly recommend and will be back myself. Thank you for being helpful and explanatory. More

by samkaserer
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Collin Moore, Chris Williams
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Apr 05, 2020 -

Certified Benz & Beemer responded

Dear Samkaserer: You are very welcome and thank you for the 5 Star review! It's great to hear that Collin was so friendly and helpful with your visit to our Service Department. We look forward to providing you with a similar experience on your next visit.

April 02, 2020

Excellent customer service from Certified Benz And Beemer's Service Advisor Rich Roberts. Rich was informative, accommodating, and professional, Communicating was easy and straight forward. More

by Q5
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Report | Print
Apr 02, 2020 -

Certified Benz & Beemer responded

Dear Q5: Thanks for taking the time to share your compliments on Rich's excellent customer service. We are glad that the communication was top notch. We sincerely appreciate your business and look forward to providing you with the same level of service on your next visit.

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