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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,617 Reviews

1,617 Reviews of Certified Benz & Beemer - Service Center

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February 27, 2020

Chris was professional and so nice to work with. He provided me with a shuttle to get home and back again to pick up my car which made my service much more convenient. He was prompt in getting back whe More

by JD
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear JD: Thanks for taking the time to share your feedback regarding Chris and your experience with our Service Department. We are delighted that you appreciated our concierge service too. We are grateful for your business and look forward to assisting you again in the future.

February 27, 2020

Went to Certified Benz & Beemer after Notth Scottsdale Dealership jerked me around. Completely different experience at Benz & Beemer. Chris & Morgan in service will make sure you’re informed and taken c More

by DrewD9589
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Chris Williams
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Drew: We are so happy to hear that Morgan and Chris were able to assist you with your recent visit to our Service Department. It's also nice that you liked our reasonable pricing as well. Thanks so much for giving CBB the opportunity to earn your business and we look forward to the pleasure of assisting you again in the future.

February 27, 2020

The dealer and Chris the service rep. We’re very knowledgeable on my car. They fixed an issue that had been happening for a year. Being from out of town, it let me have trust in their company for fu More

by Janetw0418
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear Janetw0418: Thanks so much for the 5 Star review! It's great to hear that Chris was so knowledgeable and helpful with your recent service. We appreciate the confidence you have in CBB and look forward to helping you again in the future.

February 26, 2020

Morgan was pleasant and explained everything to me in detail. Very happy with the service I recieved. It's nice to have someone who's good at their job! More

by Bob
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Bob: We appreciate that you took the time to compliment Morgan's efforts in our Service Department. It's great to hear that you were so happy with the service you received. Thanks so much for the business and for your kind words. We look forward to the opportunity to assist you again.

February 26, 2020

CUSTOMER SERVICE IS TOP NOTCH!!! His customer service and thoroughness is what has kept me using BB for years, walking me thru the process and always being on top of communication with me. More

by Jackson773
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
February 26, 2020

The BEST! I had a check engine light come on and I just did not know what to do. Morgan took care of me and turned out I had just left the gas cap loose! Had me in and out in 20min and didn’t even charge m More

by JsJl
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear JsJl: What a wonderful review! Thanks for letting our customers know how you were treated by Morgan and that you found him to be a class act. We will be sure to share your compliment with him. We really appreciate the opportunity to assist you and look forward to being there for you again in the future.

February 26, 2020

Morgan was very helpful with identifying the issue I had and was very professional. Scheduling my appointment took no time at all, and I didn’t miss much time at work. More

by TooonerAZ
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear TooonerAZ: We appreciate your taking the time to share your feedback about Morgan and our Service Department. We are thankful for your business and look forward to providing you with another 5 Star experience on your next visit.

February 26, 2020

Morgan always give me top notch, professional car service. 👍 I highly recommend him as an advisor. Service is alway very quick and painless. Easy experience. More

by nichole
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Nichole: We strive to provide our customers with outstanding service and appreciate hearing that Morgan provided that for you. Thank you for choosing CBB and for your strong recommendation of Morgan to others. We look forward to the pleasure of assisting you again in the future.

February 26, 2020

Morgan had some of the best customer service I’ve ever experienced with any dealership/mechanic. He kept me updated every single day in terms of my car and I was able to get me my car back in a very timel More

by Doc
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Doc: Thanks so much for taking the time to share your compliments on Morgan's outstanding customer service. We are delighted that you appreciated his efforts. We are grateful for your business as well as your kind review. Please do not hesitate to let us know when we can assist you again in the future.

February 26, 2020

I will always bring my vehicles here for service, Morgan is trustworthy and very informative. Tyson also in service is trustworthy and honest. I feel comfortable and at ease every time I come here to servi More

by E46M3
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear E46M3: We couldn't be more pleased to hear that Morgan and Tyson have been consistently able to provide you with such reliable and friendly service in our Service Department. Thank you so much for your continued patronage. We look forward to providing with the same 5 Star experience on all of your future visits to CBB.

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