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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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March 01, 2020

Rich was great..very detailed and the service was on time..I have been a customer of Certified Benz and Beemer for over 10 years.. service is always good.. More

by tookus
Recommend Dealer
Yes
Employees Worked With
Rich Roberts
Mar 03, 2020 -

Certified Benz & Beemer responded

Dear tookus: We love to hear from our repeat customers! Thanks for letting our customers know about your most recent visit to our Service Department. Thank you so much for your continued patronage and we aim to continue to provide you with 5 Star service in the future.

February 29, 2020

This dealership is friendly and fast at my repairs and Morgan was awesome always had a smile. I will recommend this dealership to my friends and family. More

by tanjaanna75
Recommend Dealer
Yes
Employees Worked With
Steve Ede
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Morgan McLeod
Mar 01, 2020 -

Certified Benz & Beemer responded

Dear tanjaanna75: Thanks so much for the 5 Star review! We are glad that Morgan was so helpful with your recent visit to our Service Department. We are grateful for your business and look forward to being there for you in the future.

February 28, 2020

Pretty seamless process, dropped off the car in the morning and the car was ready by the end of the day, the warranty was handled by the dealership, I was traveling and didn't have the contract number, More

by J.sovell
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear J.sovell: At CBB, customer satisfaction is our top priority so it's great to hear that we were able to achieve that with your recent seamless visit your our Service Department. We are glad that everything was done to your satisfaction and ready by the end of the day. We really appreciate your business and look forward to the pleasure of helping you again in the future.

February 28, 2020

Collin was extremely helpful when I had a issue with my car. It was fixed the same day. I even got a loaner while mine was in the shop. I recommend all the family and friends to them. More

by Dlapointe
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear Dlapointe: Thanks so much for letting us know about how helpful Collin was with your recent visit to our Service Department. We are grateful for your business as well as your recommendation of CBB to your family and friends. Please let us know when we can assist them (and you again!) in the future.

February 27, 2020

Morgan was very helpful and professional. He went above and beyond for me with my service and explained everything to me in detail, which I appreciated. He is an awesome guy and I recommend anyone come see More

by Stacyp02
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Stacy: You are very welcome and thank you for the 5 Star review! We are delighted to hear that Morgan was so friendly and helpful. We appreciate your support and your recommendations of CBB and Morgan to others. Please let us know when we can ever be of assistance to you in the future.

February 27, 2020

Was Honest and super knowledgeable about the repairs That needed to be done with the car. Car was back and ready in a timely matter. More

by Sam_gonzales86
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Sam: We strive to provide our customers with timely and efficient repairs in our Service Department and are glad that you appreciated that from us. Thanks for choosing Certified Benz & Beemer and we hope to have the pleasure of helping you again.

February 27, 2020

Chris was professional and so nice to work with. He provided me with a shuttle to get home and back again to pick up my car which made my service much more convenient. He was prompt in getting back whe More

by JD
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear JD: Thanks for taking the time to share your feedback regarding Chris and your experience with our Service Department. We are delighted that you appreciated our concierge service too. We are grateful for your business and look forward to assisting you again in the future.

February 27, 2020

Went to Certified Benz & Beemer after Notth Scottsdale Dealership jerked me around. Completely different experience at Benz & Beemer. Chris & Morgan in service will make sure you’re informed and taken c More

by DrewD9589
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod, Chris Williams
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Drew: We are so happy to hear that Morgan and Chris were able to assist you with your recent visit to our Service Department. It's also nice that you liked our reasonable pricing as well. Thanks so much for giving CBB the opportunity to earn your business and we look forward to the pleasure of assisting you again in the future.

February 27, 2020

The dealer and Chris the service rep. We’re very knowledgeable on my car. They fixed an issue that had been happening for a year. Being from out of town, it let me have trust in their company for fu More

by Janetw0418
Recommend Dealer
Yes
Employees Worked With
Chris Williams
Feb 28, 2020 -

Certified Benz & Beemer responded

Dear Janetw0418: Thanks so much for the 5 Star review! It's great to hear that Chris was so knowledgeable and helpful with your recent service. We appreciate the confidence you have in CBB and look forward to helping you again in the future.

February 26, 2020

Morgan was pleasant and explained everything to me in detail. Very happy with the service I recieved. It's nice to have someone who's good at their job! More

by Bob
Recommend Dealer
Yes
Employees Worked With
Morgan McLeod
Feb 27, 2020 -

Certified Benz & Beemer responded

Dear Bob: We appreciate that you took the time to compliment Morgan's efforts in our Service Department. It's great to hear that you were so happy with the service you received. Thanks so much for the business and for your kind words. We look forward to the opportunity to assist you again.

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