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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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June 28, 2019

Kind Staff Even though I’m the end they couldn’t fix my issues with my car, they were so nice! Mark was very sweet and I actually appreciate them being honest ab More

by SarahB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2019 -

Certified Benz & Beemer responded

Dear Sarah: We really appreciate you taking the time to share your feedback with us. We are sorry that your issues could not be fixed but we are glad that Mark was as helpful as possible. We are grateful for your business and your kind review. Please do not hesitate to let us know when we can ever be of assistance to you again.

June 27, 2019

Excellent Service Collin was very helpful and service department was able to get me in right away- everything was quick and easy- So glad I bought my Mercedes from Benz More

by Manderz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 27, 2019 -

Certified Benz & Beemer responded

Dear Manderz: We really appreciate your business as well as your 5 Star review! It's great to hear that Collin helped to make your visit to our Service Department so quick and easy too. We look forward to the pleasure of helping you again in the future.

June 27, 2019

Best place for car service Auto repairs and maintenance can be a hassle but Certified Benz and Beemer is a pleasant place to get your car serviced. They have a wonderful waiting More

by Akchicago
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 28, 2019 -

Certified Benz & Beemer responded

Dear Akchicago: We really appreciate the 5 Star review! We are glad that Collin was helpful and your enjoyed our waiting area. We don't get lots of compliments on the putting green so we are happy that you liked it. Thank you for your business and we look forward to your next visit.

June 26, 2019

Michael Miller equals service Michael Miller has always and continues to just exhibit amazing service qualities. Gives me great advice and tells me what needs to be done what does More

by CurtF
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 27, 2019 -

Certified Benz & Beemer responded

Dear CurtF: Thanks so much for sharing your compliments on Michael's outstanding customer service. We agree that he does an excellent job taking care of his client and are glad that you appreciated that from him. We are grateful for your support and look forward to providing you with another 5 Star experience on your next visit.

June 26, 2019

A helpful hand Michael Miller was exceptional in keeping me informed on the status of my vehicle while it was being serviced. He went above and beyond by delivering More

by thinkjorge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 27, 2019 -

Certified Benz & Beemer responded

Dear thinkjorge: We are glad that Michael went above and beyond to assist you with your recent visit to our Service Department. Thanks so much for choosing CBB and please let us know when we can be of assistance to you again.

June 24, 2019

A very happy mom I am so grateful that I found CBB- I feel like I am in such good hands with them. Everyone wants to make sure you are helped and is so genuinely nice More

by Happy mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 24, 2019 -

Certified Benz & Beemer responded

Dear Happy Mom: We are equally as delighted that you found CBB too! Thanks so much for taking the time to let our customers know about the amazing customer service that Michael Miller provided to you in our Service Department. We really appreciate your business and are excited that you are now a loyal customer of CBB! We look forward to providing you with another 5 Star experience on your next visit.

June 20, 2019

Unscheduled Service Colin Moore, Service Advisor, was able to fit me in for tire service, oil change and detail cleaning on very, very short notice. CBB goes beyond the More

by GAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Brandon Schneider
Jun 21, 2019 -

Certified Benz & Beemer responded

Dear GAP: Thanks so much for the 5 Star review! It's great to hear that Colin went above and beyond during your recent service visit. We really appreciate your business and look forward to helping you again when you are in the market for your next vehicle.

June 19, 2019

Service appointment Friendly & efficient! It was easy to drop off and pick up my vehicle. I had a free detail coming and Mike offered the free detail without me asking. V More

by Cwt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael, who drove the shuttle , Mike Miller
Jun 20, 2019 -

Certified Benz & Beemer responded

Dear Cwt: Thanks so much for your 5 Star review! We are glad that you were able to enjoy the free detail you received. We appreciate your business and look forward to being there for you in the future.

June 15, 2019

World Class Customer Service I purchased our SL550 from Benz & Beemer In March and have been enjoying it immensely. Two weeks ago it started making a very loud noise somewhere und More

by royal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 18, 2019 -

Certified Benz & Beemer responded

Dear royal: Thanks so much for taking the time to let our customers know about the outstanding customer service that you have received from Collin and Certified Benz & Beemer. We are delighted that we were able to get your issue resolved and covered under the warranty. We greatly appreciate your support as well as your recommendations of CBB to others. Please do not hesitate to let us know when we can provide you with another 5 Star experience.

June 15, 2019

Until you experience this customer service As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is b More

by Jeanmichel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 18, 2019 -

Certified Benz & Beemer responded

Dear Jeanmichel7: What a fantastic review! We do strive to provide our customers with outstanding service and your review reaffirms our efforts. We are so glad that we could help you with your service needs. Thanks so much for your support and we hope to have the pleasure of working with you again in the future,

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