Certified Benz & Beemer - Service Center
Scottsdale, AZ
1,618 Reviews of Certified Benz & Beemer - Service Center
A very happy mom I am so grateful that I found CBB- I feel like I am in such good hands with them. Everyone wants to make sure you are helped and is so genuinely nice I am so grateful that I found CBB- I feel like I am in such good hands with them. Everyone wants to make sure you are helped and is so genuinely nice. Michael Miller took amazing care of my wagon which needed a lot of work but he took care of EVERYTHING!! He even helped me move all the kid gear to my loaner! I mean that’s huge for a mom!! Most of all it demonstrates an unparalleled level of service - I am so happy to know I can go there and get the best!! They have me as a loyal customer- thanks so much CBB!! Ps- my son loved the animal crackers in the waiting room!! More
Unscheduled Service Colin Moore, Service Advisor, was able to fit me in for tire service, oil change and detail cleaning on very, very short notice. CBB goes beyond the Colin Moore, Service Advisor, was able to fit me in for tire service, oil change and detail cleaning on very, very short notice. CBB goes beyond the norm to take care of their customers. I will be going back to purchase another of their fine and reasonably priced cars in near future. More
Service appointment Friendly & efficient! It was easy to drop off and pick up my vehicle. I had a free detail coming and Mike offered the free detail without me asking. V Friendly & efficient! It was easy to drop off and pick up my vehicle. I had a free detail coming and Mike offered the free detail without me asking. Vehicle looked great after the detail. More
World Class Customer Service I purchased our SL550 from Benz & Beemer In March and have been enjoying it immensely. Two weeks ago it started making a very loud noise somewhere und I purchased our SL550 from Benz & Beemer In March and have been enjoying it immensely. Two weeks ago it started making a very loud noise somewhere under the hood. Even though it was Sunday I was able to drop it off for the service department to diagnose on Monday. Collin was my service manager and he really went above and beyond to investigate and discovered the car had a history of the same issue so it was covered under warranty. I am so impressed with the level of customer service Collin and Benz & Beemer have consistently provided since the day I purchased my car. I would highly recommend them to anyone looking for an honest dealer who treats their customers like family. More
Until you experience this customer service As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is b As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is by far the best customer service i’ve Experience they stand by there name “Certified “ even some of the non covered and warrantable was handle with a 5 star white glove service great Job Mark at service and thank you More
Awesome service department Came in for a quick oil change and service. The service department took great care of me. They got everything done super fast and efficient Came in for a quick oil change and service. The service department took great care of me. They got everything done super fast and efficient More
Oil change and check up I was about to head off into the desert, so I appreciated it that Certified Benz and Beamer could fit me in before I left for my road trip. Mark in t I was about to head off into the desert, so I appreciated it that Certified Benz and Beamer could fit me in before I left for my road trip. Mark in the Service Department was very polite. They had run out of loaner cars, but he made sure I got a shuttle home so I wouldn’t have to wait for my car to be done on site. I have my car back now, and it runs great. They even washed the outside of it for me. Good job guys! More
Bentley detail messed up headliner I need to bring the car in to show my concerns I liked the outside detailing Especially the fabric outside convertible top The inside headli I need to bring the car in to show my concerns I liked the outside detailing Especially the fabric outside convertible top The inside headliner on both sides has wrinkled fabric now More
First service Certified Benz and Beemers service department provided a reasonable timeframe for completing oil change and tire rotation. Waiting area is top notch a Certified Benz and Beemers service department provided a reasonable timeframe for completing oil change and tire rotation. Waiting area is top notch and comfortable. Friendly staff. Highly recommend dealership for used BMWs. More
Standard Service Every time I go in to get my car service at Certified Benz & Beemer, it’s fast, the people are friendly, and without question won’t take my car anywhe Every time I go in to get my car service at Certified Benz & Beemer, it’s fast, the people are friendly, and without question won’t take my car anywhere else. More