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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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June 24, 2019

A very happy mom I am so grateful that I found CBB- I feel like I am in such good hands with them. Everyone wants to make sure you are helped and is so genuinely nice More

by Happy mom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jun 24, 2019 -

Certified Benz & Beemer responded

Dear Happy Mom: We are equally as delighted that you found CBB too! Thanks so much for taking the time to let our customers know about the amazing customer service that Michael Miller provided to you in our Service Department. We really appreciate your business and are excited that you are now a loyal customer of CBB! We look forward to providing you with another 5 Star experience on your next visit.

June 20, 2019

Unscheduled Service Colin Moore, Service Advisor, was able to fit me in for tire service, oil change and detail cleaning on very, very short notice. CBB goes beyond the More

by GAP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Brandon Schneider
Jun 21, 2019 -

Certified Benz & Beemer responded

Dear GAP: Thanks so much for the 5 Star review! It's great to hear that Colin went above and beyond during your recent service visit. We really appreciate your business and look forward to helping you again when you are in the market for your next vehicle.

June 19, 2019

Service appointment Friendly & efficient! It was easy to drop off and pick up my vehicle. I had a free detail coming and Mike offered the free detail without me asking. V More

by Cwt
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael, who drove the shuttle , Mike Miller
Jun 20, 2019 -

Certified Benz & Beemer responded

Dear Cwt: Thanks so much for your 5 Star review! We are glad that you were able to enjoy the free detail you received. We appreciate your business and look forward to being there for you in the future.

June 15, 2019

World Class Customer Service I purchased our SL550 from Benz & Beemer In March and have been enjoying it immensely. Two weeks ago it started making a very loud noise somewhere und More

by royal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 18, 2019 -

Certified Benz & Beemer responded

Dear royal: Thanks so much for taking the time to let our customers know about the outstanding customer service that you have received from Collin and Certified Benz & Beemer. We are delighted that we were able to get your issue resolved and covered under the warranty. We greatly appreciate your support as well as your recommendations of CBB to others. Please do not hesitate to let us know when we can provide you with another 5 Star experience.

June 15, 2019

Until you experience this customer service As I was saying until you experience there customer service you will not understand how they go above and beyond I bought a lots of Cars and this is b More

by Jeanmichel7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack Schneider
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark
Jun 18, 2019 -

Certified Benz & Beemer responded

Dear Jeanmichel7: What a fantastic review! We do strive to provide our customers with outstanding service and your review reaffirms our efforts. We are so glad that we could help you with your service needs. Thanks so much for your support and we hope to have the pleasure of working with you again in the future,

June 14, 2019

Awesome service department Came in for a quick oil change and service. The service department took great care of me. They got everything done super fast and efficient More

by Jose
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 16, 2019 -

Certified Benz & Beemer responded

Dear Jose: We really appreciate your 5 Star review! Thanks for letting others know about our outstanding Service Department and how they helped you, We are grateful for your business and look forward to assisting you again on your next visit.

June 14, 2019

Oil change and check up I was about to head off into the desert, so I appreciated it that Certified Benz and Beamer could fit me in before I left for my road trip. Mark in t More

by Disenos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark
Jun 16, 2019 -

Certified Benz & Beemer responded

Dear Disenos: We really appreciate your sharing your feedback concerning Mark and the CBB Service Department. We are glad that they were able to assist you prior to your trip to the desert and that you appreciated our nice wash job on the return of the vehicle. Thank you for your support and we look forward to being there for you in the future.

June 09, 2019

Bentley detail messed up headliner I need to bring the car in to show my concerns I liked the outside detailing Especially the fabric outside convertible top The inside headli More

by Bentley detailing
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Justin Beemer
Jun 10, 2019 -

Certified Benz & Beemer responded

Dear Bentley Detailing: Thanks for taking the time to share your feedback with us. We appreciate your comments regarding the headliner and recommend that you contact our Service Manager, Tyson Muse, to make arrangements so he can inspect the detail with you. We are certainly grateful for your business and hope to hear from you so we can try to fix your issue.

June 07, 2019

First service Certified Benz and Beemers service department provided a reasonable timeframe for completing oil change and tire rotation. Waiting area is top notch a More

by Tlaloc70
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jun 07, 2019 -

Certified Benz & Beemer responded

Dear Tlaloc70: We appreciate you taking the time to share your feedback regarding our Service Department and lounge area. It's great that everything was performed in a reasonable time and we are excited that you strongly recommend Certified Benz & Beemer to others. Thanks so much for your support and we look forward to being there for you in the future.

June 07, 2019

Standard Service Every time I go in to get my car service at Certified Benz & Beemer, it’s fast, the people are friendly, and without question won’t take my car anywhe More

by Thatonegolferguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Collin Moore
Jun 10, 2019 -

Certified Benz & Beemer responded

Dear Thatonegolferguy: Thanks so much for taking the time to let our customers know about the fast and friendly attention you get with your visits to our Service Department. We certainly appreciate your continued patronage and look forward to being there for you and your future automotive needs.

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