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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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May 18, 2019

Friendly and efficient Overall have great customer service every time I deal with anyone from Certified Benz and Beemer it’s fast and easy, by far the best dealership around More

by Brady445
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore, Ron Moran
May 25, 2019 -

Certified Benz & Beemer responded

Dear Brady445: Thanks for sharing about our friendly and efficient customer service. We are delighted that you have received great customer service every time that you have had to deal with CBB. We are grateful for your support and look forward to being there for you in the future.

May 15, 2019

New brakes I needed my front brakes replaced. I dropped my car off they drove me back to work. Collin kept me informed of the process and it was even cheaper t More

by Sandyb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 15, 2019 -

Certified Benz & Beemer responded

Dear Sandy: We are so glad to hear that the process of replacing your front brakes was easier and cheaper than you expected. Thanks so mych for your business and your kind review. Please let us know when we can assist you again in the future.

May 14, 2019

Fantastic experience!!! These guys are the best! Fast, friendly service and the truck looked and felt like a million bucks. Thank you for such a great experience! More

by Emily
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Berrin Bigott, Collin Moore
May 15, 2019 -

Certified Benz & Beemer responded

Dear Emily: You are very welcome and thank you for such a nice review! Our top priority is customer satisfaction and your feedback reaffirms our efforts at providing our customers with excellent service. We appreciate your business and look forward to the pleasure of helping you again in the future.

May 14, 2019

Easy oil change It was easy to make an appointment, and there was no charge due to the dealership care package I purchased when i bought the car. More

by 1sttimeminiowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
May 14, 2019 -

Certified Benz & Beemer responded

Dear 1sytimeminiowner: Thanks so much for the 5 Star review! We are glad that you were able to use the CBB Advantage and that you had such an easy oil change. We appreciate your support and look forward to providing you with another 5 Star experience on your next visit.

May 13, 2019

Great experience I had a great experience at certified Benz & Beemer. Fast efficient service and even had the car washed before it was delivered in less than an hour. More

by jgirardin2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 14, 2019 -

Certified Benz & Beemer responded

Dear jgirardin2: We really appreciate that you took the time to let our customers know about your great experience with our Service Department. Thanks for choosing CBB and we look forward to helping you again on your next visit.

May 10, 2019

Michael is the best! The primary reason why I purchased an extended warranty with Certified Benz and Bimmer is the service that they provide and particularly the fact that More

by MichaelConte
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
May 11, 2019 -

Certified Benz & Beemer responded

Dear Michael: What a nice review! Thanks so much for taking the time to compliment the outstanding customer service you have received from Mike on your service appointments. We will be sure to share your compliments with him. Thanks so much for your continued patronage and we look forward to being there for you and your future automotive needs.

May 10, 2019

Good Experience My time with CBB went great, Colin did a good job of helping everything get done on my car. I definitely recommend their service to anyone. More

by Ckays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 11, 2019 -

Certified Benz & Beemer responded

Dear Ckays: We are glad to hear that you had such a good experience with our Service Department and that Collin was so helpful. Thanks so much for your business and your recommendation of CBB to others. We look forward to the pleasure of working with you again in the future.

May 08, 2019

Maintenance The best service out there you can get. Definitely recommended to anyone. Collin was very kindly and helpful. Office was clean and neat very detail. More

by Ben mes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear Ben mes: Thanks so much for the 5 Star review! We are happy to hear that Collin provided you with friendly and helpful service. We are grateful for your support as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again.

May 07, 2019

Exceptional experience from buying the car to maintenance! Always an easy trip to get car serviced! They remind you as well which makes it easy when your busy! Their package covers your maintenance therefore i More

by Brenda C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear Brenda: We really appreciate that you took the time to let our customers know about the exceptional service you received both when buying a vehicle and when having it serviced at Certified Benz & Beemer. It's great that you found the outstanding value in our CBB Advantage package too. Thank you so much for choosing CBB and we are delighted to hear that you wouldn't hesitate to purchase again from CBB in the future. We look forward to working with you again.

May 07, 2019

Great fast service on our Mercedes Collin was easy to work with and the service performed was done well. I would definitely take our car back to CBB for service anytime. More

by AENelson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear AENelson11: We do strive to provide our customers with exemplary service and we are delighted that you appreciated that from Collin and CBB. We appreciate your business and are excited to hear that you will be returning for more service in the future.

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