"Great buying experience "
I was car desperate car finder few weeks ago and believe me their was not a single car dealer I visited or talk during search. Through internet ( carmax) I wound suitable car with B&B. Gentlemen name “Q” was perfect sales man got to support. Professional and mainly understand customer expectations which is rare in auto market. Wish him good luck and thx for helping us out. We like the no haggle policy. Regards Nilay
"Great Dealership to work with"
no pressure, smooth sale and shipping of car; everyone helpful
Dealership a great place to do business; highly recommended.
Que was wonderful to deal with.
"Honest and Clear Communication, Zero Pressure"
Experience was excellent. Que was knowledgeable and was always up front. The process they have there is clean, the cars they sell are of high quality. They make sure that everything on the vehicle is in good shape. No haggle pricing, but they'll clearly show where blue book rankings are so no surprises. Have not yet experienced the service, but certainly will over the next several years. Having one place to go for all maintenance or warranty calls with $0 deductible is the stress free way to own a performance vehicle.
"Good Deals with No Hassles"
Good deal on a premium pre-owned vehicle, straight forward sales-people, and no continuous harassment (as received from other dealers) during the "walk-out-period". What more would you want from an Auto Dealer?!?!
"Not a stellar experience"
From the get-go, the dealer promoted his dealership's focus on "great values," but the vehicle was considered a Fair deal on KBB. Dealer did knock off $200 because backup camera didnt work, and this wasnt mentioned in the ad. The passenger door creaked when opening but dealer claimed to fix it with grease while we were waiting. We ended up purchasing vehicle because I had been in an accident and my rental car reimbursement was already at its end. We traveled 2 hours away from Tucson and did not want to prolong purchase process, either. We thought we were getting an okay used car. Two days later, I needed to replace the battery ($300) and one of the front headlights went out. Door is creaking again. Dealer keeps asking me for a positive review. I'd like to ask the dealership how they missed these things in their "rigorous" inspection process? Pretty disappointed but I suppose you live and you learn. The finance department was courteous and efficient, so no complaints there. Lastly, I didn't appreciate it when dealer asked me what kind of appointment I had when I told him I needed to be somewhere by a certain time, as that was none of his business and made me quite uncomfortable. I had to reschedule it, which he didn't think was a big deal and told me as such. I told him that it doesn't matter what kind of appointment it is (it was a salon service), but that it is important that I keep my word. He didnt seem to understand that concept.
Certified Benz and Beemer is one unique operation. I love how they treat their clients with respect and very informative. Que was super awesome.... and the inventory was great. When I am ready for my new used BMW.
"Great experience, once again!"
I have purchased 9 vehicles from Benz and Beemer. I have dealt with Jeff Hallenbeck and GM Lee Grubbs on most of my purchases and Q also helped out when Jeff was not around. In fact recently Jeff, Q and Lee helped out when I decided to take advantage of their 10 day exchange program which I don’t think any Mother dealer does this for their customers. The integrity of the dearship owned by Jack Schneider and managed by Lee Grubbs is beyond reproach and not like typical Chicago dealers who would slip you a mickey Finn!! I highly recommended this dealer and especially Jeff Hallenbeck.
"Que was great"
I didn't end up purchasing my vehicle from them being as i am located in Hawaii and the cost of shipping and taxes would not make sence. Que went above and beyond, even made a video of the car and quoted shipping prices to me. The prices are great and service is excellent.
"Easy experience with people you can trust. "
First time car buyer and they made the process easy for me to understand and feel confident buying a used car. I will definitely be back the next time I want to upgrade.
"No pressure and I left with the car went to buy."
Great service, knowledgeable sales person. I went there to buy a specific car and drive home with that car few hours later.
What more can you ask for?!