Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

Sort by
May 03, 2019

Mike miller went above & beyond Customer Service!! (Your Rating) Mike Miller has went beyond customer service! They forgot to change my oil when I had my truck serviced and because of that he went ahe More

by DinahMite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Ron Moran
May 07, 2019 -

Certified Benz & Beemer responded

Dear DinahMite: We really appreciate that you took the time to share your compliments on Mike Miller's outstanding customer service. We are glad that we were able to make things right and that you were so pleased with our detail. Thanks so much for your business and your kind review. Please let us know when we can provide you with a another 5 Star experience in the future.

May 02, 2019

Best customer service!!! I am a concert to Benz and Beemers. They have the best customer service of any dealership I have ever been to. They went above and beyond to find the More

by mziedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the service dept
May 02, 2019 -

Certified Benz & Beemer responded

Dear mziedy: At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had so we are happy that you were so impressed with your purchase. Thanks so much for choosing CBB and for your kind review. We hope you enjoy your Cadillac for years to come and keep CBB in mind should you need anything in the meantime.

May 02, 2019

Slow, but quality I dropped off at 8 am for an oil change, a due service and a detail. It Didn’t get to the bay till 1 pm. Michael contacted me to inform me of the situ More

by down2earth72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 02, 2019 -

Certified Benz & Beemer responded

Dear down2earth72: We really appreciate your feedback. We are happy to hear that Michael helped to keep you informed and made arrangements to minimize your inconvenience. It's great that you were so happy with your detail too. Thanks so much for your business and please we look forward to when you will visit us again.

May 01, 2019

Easy and informative! The experience was quite delightful! My rental was wonderful. Collin did a great job at telling me what was going on with my car and the different opt More

by Klang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 01, 2019 -

Certified Benz & Beemer responded

Dear Klang: Thanks so much for the 5 Star review! We are delighted that Collin made your service visit so delightful. We appreciate your business and are happy that you will not dread returning in the future. We look forward to you doing so and will strive to deliver another 5 Star experience when you do.

April 30, 2019

Car detailing Certified Benz and Beemer donated 4 car detailing to American Legion Post 58 golf tournament for their silent auction. I took advantage and brought my More

by Post58 golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 01, 2019 -

Certified Benz & Beemer responded

Dear Post58 golfer: We are so happy that you were able to use one of the details that CBB donated to the American Legion golf tournament. It's excellent that you thought the service was great and you liked the detail. Please do not hesitate to et us know when we can be of service to you again in the future.

April 29, 2019

Awesome service Michael Miller, Tyson, and Steve all took great care in explaining to me the tire issue I was wrestling with. They were extremely accommodating and un More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Mark, Tyson Muse, Mike Miller
Apr 30, 2019 -

Certified Benz & Beemer responded

Dear CP: Thanks for choosing CBB for your service and for your 5 Star review! We are happy to hear that Michael helped to make things much easier for you and exceeded your expectations. Please let us know when we can provide you with another 5 Star experience in the future.

April 29, 2019

Great service Colin was very friendly and professional. He advised me regarding specials that provided me with the best deal for what I needed done. I will be a reg More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 30, 2019 -

Certified Benz & Beemer responded

Dear JD: Thanks so much for the 5 Star review! We are glad that Collin was so friendly and helpful with your recent service visit. We really appreciate your patronage and hope to have the pleasure of assisting you again.

April 28, 2019

Professional, honest and quick turnaound Broke down on the 60, extended warranty is worth GOLD! Michael Miller in svc was honest, quick & top notch treatment. Thanks, I love you guys! More

by GigiluvsherZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear GigiluvsherZ: You are very welcome. It's great that Michael was so helpful with your recent service visit. We are delighted that you are happy with your extended warranty too. We look forward to providing you with 5 Star service on your next visit as well.

April 28, 2019

Amazing service Thankful to have Mike Miller providing my service. Very professional, honest and took care of my needs. Listened to my needs and went above and beyo More

by 7bmw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear 7bmw7: Thanks for taking the time to compliment the amazing service that Mike Miller provided you in the Service Department. We are glad that he went above and beyond to assist you. We appreciate your support and look forward to being there for you in the future.

April 28, 2019

Great Service. Great service! Not pushy! Recommend service items but only did service on what I wanted. Great attitudes and friendly service. They gave me a loaner t More

by kingpin2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear kingpin2005: We strive to provide our customer with excellent service and are glad that you appreciated that from Mike and the Service Department. Thanks for giving CBB the opportunity to earn your business and please let us know when we can assist you again.

...
76
...