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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

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May 10, 2019

Good Experience My time with CBB went great, Colin did a good job of helping everything get done on my car. I definitely recommend their service to anyone. More

by Ckays
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 11, 2019 -

Certified Benz & Beemer responded

Dear Ckays: We are glad to hear that you had such a good experience with our Service Department and that Collin was so helpful. Thanks so much for your business and your recommendation of CBB to others. We look forward to the pleasure of working with you again in the future.

May 10, 2019

Michael is the best! The primary reason why I purchased an extended warranty with Certified Benz and Bimmer is the service that they provide and particularly the fact that More

by MichaelConte
Recommend Dealer
Yes
Employees Worked With
Naimul "Que" Sadeque
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Miller
May 11, 2019 -

Certified Benz & Beemer responded

Dear Michael: What a nice review! Thanks so much for taking the time to compliment the outstanding customer service you have received from Mike on your service appointments. We will be sure to share your compliments with him. Thanks so much for your continued patronage and we look forward to being there for you and your future automotive needs.

May 08, 2019

Maintenance The best service out there you can get. Definitely recommended to anyone. Collin was very kindly and helpful. Office was clean and neat very detail. More

by Ben mes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear Ben mes: Thanks so much for the 5 Star review! We are happy to hear that Collin provided you with friendly and helpful service. We are grateful for your support as well as your recommendation of CBB to others. Please do not hesitate to let us know when we can assist you again.

May 07, 2019

Exceptional experience from buying the car to maintenance! Always an easy trip to get car serviced! They remind you as well which makes it easy when your busy! Their package covers your maintenance therefore i More

by Brenda C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear Brenda: We really appreciate that you took the time to let our customers know about the exceptional service you received both when buying a vehicle and when having it serviced at Certified Benz & Beemer. It's great that you found the outstanding value in our CBB Advantage package too. Thank you so much for choosing CBB and we are delighted to hear that you wouldn't hesitate to purchase again from CBB in the future. We look forward to working with you again.

May 07, 2019

Great fast service on our Mercedes Collin was easy to work with and the service performed was done well. I would definitely take our car back to CBB for service anytime. More

by AENelson11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 08, 2019 -

Certified Benz & Beemer responded

Dear AENelson11: We do strive to provide our customers with exemplary service and we are delighted that you appreciated that from Collin and CBB. We appreciate your business and are excited to hear that you will be returning for more service in the future.

May 03, 2019

Mike miller went above & beyond Customer Service!! (Your Rating) Mike Miller has went beyond customer service! They forgot to change my oil when I had my truck serviced and because of that he went ahe More

by DinahMite
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller, Ron Moran
May 07, 2019 -

Certified Benz & Beemer responded

Dear DinahMite: We really appreciate that you took the time to share your compliments on Mike Miller's outstanding customer service. We are glad that we were able to make things right and that you were so pleased with our detail. Thanks so much for your business and your kind review. Please let us know when we can provide you with a another 5 Star experience in the future.

May 02, 2019

Slow, but quality I dropped off at 8 am for an oil change, a due service and a detail. It Didn’t get to the bay till 1 pm. Michael contacted me to inform me of the situ More

by down2earth72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
May 02, 2019 -

Certified Benz & Beemer responded

Dear down2earth72: We really appreciate your feedback. We are happy to hear that Michael helped to keep you informed and made arrangements to minimize your inconvenience. It's great that you were so happy with your detail too. Thanks so much for your business and please we look forward to when you will visit us again.

May 02, 2019

Best customer service!!! I am a concert to Benz and Beemers. They have the best customer service of any dealership I have ever been to. They went above and beyond to find the More

by mziedy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in the service dept
May 02, 2019 -

Certified Benz & Beemer responded

Dear mziedy: At CBB, it is our mission to provide our customers with the best car buying experience that they have ever had so we are happy that you were so impressed with your purchase. Thanks so much for choosing CBB and for your kind review. We hope you enjoy your Cadillac for years to come and keep CBB in mind should you need anything in the meantime.

May 01, 2019

Easy and informative! The experience was quite delightful! My rental was wonderful. Collin did a great job at telling me what was going on with my car and the different opt More

by Klang
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 01, 2019 -

Certified Benz & Beemer responded

Dear Klang: Thanks so much for the 5 Star review! We are delighted that Collin made your service visit so delightful. We appreciate your business and are happy that you will not dread returning in the future. We look forward to you doing so and will strive to deliver another 5 Star experience when you do.

April 30, 2019

Car detailing Certified Benz and Beemer donated 4 car detailing to American Legion Post 58 golf tournament for their silent auction. I took advantage and brought my More

by Post58 golfer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
May 01, 2019 -

Certified Benz & Beemer responded

Dear Post58 golfer: We are so happy that you were able to use one of the details that CBB donated to the American Legion golf tournament. It's excellent that you thought the service was great and you liked the detail. Please do not hesitate to et us know when we can be of service to you again in the future.

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