Back

Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,623 Reviews

1,623 Reviews of Certified Benz & Beemer - Service Center

Sort by
April 29, 2019

Awesome service Michael Miller, Tyson, and Steve all took great care in explaining to me the tire issue I was wrestling with. They were extremely accommodating and un More

by CP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Mark, Tyson Muse, Mike Miller
Apr 30, 2019 -

Certified Benz & Beemer responded

Dear CP: Thanks for choosing CBB for your service and for your 5 Star review! We are happy to hear that Michael helped to make things much easier for you and exceeded your expectations. Please let us know when we can provide you with another 5 Star experience in the future.

April 29, 2019

Great service Colin was very friendly and professional. He advised me regarding specials that provided me with the best deal for what I needed done. I will be a reg More

by JD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Apr 30, 2019 -

Certified Benz & Beemer responded

Dear JD: Thanks so much for the 5 Star review! We are glad that Collin was so friendly and helpful with your recent service visit. We really appreciate your patronage and hope to have the pleasure of assisting you again.

April 28, 2019

Great Service. Great service! Not pushy! Recommend service items but only did service on what I wanted. Great attitudes and friendly service. They gave me a loaner t More

by kingpin2005
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear kingpin2005: We strive to provide our customer with excellent service and are glad that you appreciated that from Mike and the Service Department. Thanks for giving CBB the opportunity to earn your business and please let us know when we can assist you again.

April 28, 2019

Amazing service Thankful to have Mike Miller providing my service. Very professional, honest and took care of my needs. Listened to my needs and went above and beyo More

by 7bmw7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear 7bmw7: Thanks for taking the time to compliment the amazing service that Mike Miller provided you in the Service Department. We are glad that he went above and beyond to assist you. We appreciate your support and look forward to being there for you in the future.

April 28, 2019

Professional, honest and quick turnaound Broke down on the 60, extended warranty is worth GOLD! Michael Miller in svc was honest, quick & top notch treatment. Thanks, I love you guys! More

by GigiluvsherZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 28, 2019 -

Certified Benz & Beemer responded

Dear GigiluvsherZ: You are very welcome. It's great that Michael was so helpful with your recent service visit. We are delighted that you are happy with your extended warranty too. We look forward to providing you with 5 Star service on your next visit as well.

April 24, 2019

Amazing Service I am always satisfied with the services rendered at Certified Benz and Beamer. I have recommended them to other people, and I will continue to share m More

by DBlai3e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 25, 2019 -

Certified Benz & Beemer responded

Dear BLai3e: You are welcome> We are happy to see that our team was able to provide you with amazing service. Thanks for stopping by and we look forward to seeing you at your next service visit. Thanks so much for recommending others to CBB as well.

April 24, 2019

Tyson is amazing Initally I have to say I was very unimpressed with the service and detailing of my vehicle, however Tyson called me an offered to make it right. I am More

by HondaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
May 14, 2019 -

Certified Benz & Beemer responded

Dear Ms. Clarkson: Thank you for sharing your comments and feedback. We have tried to reach you on multiple occasions to discuss the items that you raised in your review in an effort to address your concerns. The tires were rotated from front to rear, not cross-rotated, leaving the air stem caps on the same side. We still would really appreciate the opportunity to speak with you to see if there is anything that we can do for you. Feel free to contact me at the dealership at your earliest convenience. Sincerely, Jack Schneider, Owner

April 24, 2019

Best service center in town! I’m super happy with the people and customer service provided when I went in for a check engine light. It was fast and painless. Thanks for the great More

by bleonard15@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 24, 2019 -

Certified Benz & Beemer responded

Dear bleonard15@gmail.com You are so very welcome and thank you for your 5 Star review! We are so happy that Mike and the CBB Service Department made things so quick and easy for you. We are grateful for your business and look forward to being there for you in the future.

April 24, 2019

Mike Miller: Cert Benz & Beemer: Excellent in Every Respect! Had an unexpected issue with a BMW no longer covered by factory warranty that we'd purchased elsewhere. Reviewed local service options online and we w More

by Michael R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 24, 2019 -

Certified Benz & Beemer responded

Dear Michael R: At Certified Benz & Beemer, our top priority is customer satisfaction and your generous feedback regarding Michael reaffirms our efforts at providing our customers with outstanding service. We are very happy to hear how well Michael was able to assist you. While we are grateful for your business, we sincerely look forward to being there for you and your future automotive needs.

April 20, 2019

Excellent Mark went above and beyond for this service appointment. He coordinated with an outside vendor (windshield replacement) and delivered my vehicle clean More

by RealtorAng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Demendoza, Tyson Muse
Apr 21, 2019 -

Certified Benz & Beemer responded

Dear RealtorAng: Thanks so much for taking the time to compliment the excellent customer service that Mark provided for you. We are delighted to hear that he went above and beyond to make sure that things were done right for you. We certainly appreciate your business and your kind review. We hope to have the opportunity to assist you again in the future.

...
77
...