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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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April 24, 2019

Best service center in town! I’m super happy with the people and customer service provided when I went in for a check engine light. It was fast and painless. Thanks for the great More

by bleonard15@gmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 24, 2019 -

Certified Benz & Beemer responded

Dear bleonard15@gmail.com You are so very welcome and thank you for your 5 Star review! We are so happy that Mike and the CBB Service Department made things so quick and easy for you. We are grateful for your business and look forward to being there for you in the future.

April 24, 2019

Mike Miller: Cert Benz & Beemer: Excellent in Every Respect! Had an unexpected issue with a BMW no longer covered by factory warranty that we'd purchased elsewhere. Reviewed local service options online and we w More

by Michael R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 24, 2019 -

Certified Benz & Beemer responded

Dear Michael R: At Certified Benz & Beemer, our top priority is customer satisfaction and your generous feedback regarding Michael reaffirms our efforts at providing our customers with outstanding service. We are very happy to hear how well Michael was able to assist you. While we are grateful for your business, we sincerely look forward to being there for you and your future automotive needs.

April 24, 2019

Amazing Service I am always satisfied with the services rendered at Certified Benz and Beamer. I have recommended them to other people, and I will continue to share m More

by DBlai3e
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 25, 2019 -

Certified Benz & Beemer responded

Dear BLai3e: You are welcome> We are happy to see that our team was able to provide you with amazing service. Thanks for stopping by and we look forward to seeing you at your next service visit. Thanks so much for recommending others to CBB as well.

April 24, 2019

Tyson is amazing Initally I have to say I was very unimpressed with the service and detailing of my vehicle, however Tyson called me an offered to make it right. I am More

by HondaGirl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Collin Moore
May 14, 2019 -

Certified Benz & Beemer responded

Dear Ms. Clarkson: Thank you for sharing your comments and feedback. We have tried to reach you on multiple occasions to discuss the items that you raised in your review in an effort to address your concerns. The tires were rotated from front to rear, not cross-rotated, leaving the air stem caps on the same side. We still would really appreciate the opportunity to speak with you to see if there is anything that we can do for you. Feel free to contact me at the dealership at your earliest convenience. Sincerely, Jack Schneider, Owner

April 20, 2019

Excellent Mark went above and beyond for this service appointment. He coordinated with an outside vendor (windshield replacement) and delivered my vehicle clean More

by RealtorAng
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andy Manahl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Demendoza, Tyson Muse
Apr 21, 2019 -

Certified Benz & Beemer responded

Dear RealtorAng: Thanks so much for taking the time to compliment the excellent customer service that Mark provided for you. We are delighted to hear that he went above and beyond to make sure that things were done right for you. We certainly appreciate your business and your kind review. We hope to have the opportunity to assist you again in the future.

April 17, 2019

Very professional with all aspects of service They able to quickly get the part at a lower price than it would have cost at the dealership and they were able to have it installed within the time f More

by Stone4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 18, 2019 -

Certified Benz & Beemer responded

Dear Stone4: We are so happy to hear that you were so happy with your recent visit to our Service Department and that it saved you money as well. Thanks so much for giving CBB the opportunity and please let us know when we can assist you again in the future.

April 13, 2019

warranty service Listening to your customer, not only helps them but your company as well. Mark in Service listened and was great. Gave him specifics on the detail, a More

by lynnie lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark in Service..dont know or remember his last name
Apr 16, 2019 -

Certified Benz & Beemer responded

Dear Lynnie Lou: Thanks for taking the time to compliment the excellent customer service that Mark provided for you in the Service Department. We are so glad that you got your car back looking like new. We really appreciate your business and kind review. We hope to have the pleasure of working with you again.

April 12, 2019

Service is why you Buy! CBB's service department is simply amazing. They consistently have taken care of me and my cars. I stopped by a few weeks ago with a leaking radiato More

by Kate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyson Muse, Mike Miller
Apr 14, 2019 -

Certified Benz & Beemer responded

Kate: You are so very welcome as we love to hear from our repeat customers! It's great that our Service Department has taken such good care of you and your cars over the last 5 years. Thank so much for your continued patronage! Please do not hesitate to let us know when we can provide you with another 5 Star experience, whether with our Service Department or when you are in the market for your next vehicle.

April 12, 2019

AMAZING as always Never a hassle when I have to come in to maintenance my car. I have very busy schedule but Mike is always willing to work with me and get me in and ou More

by rayvenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 14, 2019 -

Certified Benz & Beemer responded

Dear rayvenc: You are so welcome and we really appreciate your 5 Star review! It's great to hear that Mike and the Service Department consistently go above and beyond for you. We are so thankful for your continued patronage and look forward to the next opportunity to provide you with amazing service.

April 11, 2019

High Quality and Friendly Knowledgeable, No-Fuss, Straight-Shooting, Friendly service is what you get here. They tell you what you need to know. They make sure you understand e More

by Mouli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Apr 12, 2019 -

Certified Benz & Beemer responded

Dear Mouli: Thanks so much for choosing CBB and for your 5 Star review. It's great to hear that the CBB Service Department provided friendly and high quality service. We hope to have the opportunity to assist you again in the future.

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