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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,625 Reviews

1,625 Reviews of Certified Benz & Beemer - Service Center

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January 31, 2019

5star service from Colin !! Excellent professional service!! Highly recommend!! Ask for Colin! Will always bring my car here. Friendly fast service. Thanks for everything, Does More

by Royalone
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Feb 01, 2019 -

Certified Benz & Beemer responded

Dear Royalone: You are very welcome and thank you so much for your business! We really appreciate you taking the time to compliment the service you received from Collin. We certainly look forward to the pleasure of helping you again in the future.

January 31, 2019

Always great service! Bought my car at Benz and Beemer and always have it serviced there. Great staff and great service.I won't go any where else! More

by Helena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Feb 01, 2019 -

Certified Benz & Beemer responded

Helena: Thank you for your business and for your kind review. We do strive to provide our customers with outstanding service and we are so glad that you appreciated that from us. Please let us know when we can provide you with another 5 Star experience in the future.

January 31, 2019

Another AMAZING service experience with Michael Miller! As usual Michael Miller in Service did an outstanding job today. Somehow he anticipates our needs and always delivers a 5 star/5 Diamond experience! More

by Steve R.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 31, 2019 -

Certified Benz & Beemer responded

Steve: We really appreciate your 5 Star review! We are thrilled to hear that Michael provided you with another amazing experience in our Service Department. Thank you for choosing CBB for your service. We look forward of the pleasure of helping you again in the future.

January 30, 2019

Quick and Easy Took seconds to make an appointment, drop off and pick up my X3. Michael was pleasant throughout the whole process. I'll be back for future service. More

by itsedna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 31, 2019 -

Certified Benz & Beemer responded

Dear itsedna: Thanks so much for the 5 Star review. We are delighted that you recent visit to our Service Department was so quick and easy. We are grateful for your business and hope to have the pleasure of assisting you again.

January 29, 2019

Very easy, professional, courteous, polite. Great service experience. Super easy experience and got me an Uber to a coffee shop down the street. Decided I wanted to go elsewhere and they gave me More

by Kyle G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 30, 2019 -

Certified Benz & Beemer responded

Kyle: Thank you choosing CBB and letting our customers know about the excellent experience you had with our Service Department. We are glad that you appreciated our professional, courteous service and hope to have the opportunity to provide you with that again in the future.

January 28, 2019

Service - Wheel Alignment There's not much to say... I needed an alignment, they did the job quickly, and for the same price, or in some cases less, than private mechanics in t More

by dbucher
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 30, 2019 -

Certified Benz & Beemer responded

Dear edbucher: Thanks for the 5 Star review! We are glad that you were happy with the work and the cost for your wheel alignment. We appreciate your business and hope to have the opportunity to help you again in the future.

January 27, 2019

Don’t opt for the concierge service The concierge vehicle left for me was very dirty with many visual stains, food pieces, and the smell of smoke....have pics to prove it. Was very dis More

by JT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Moore
Feb 25, 2019 -

Certified Benz & Beemer responded

Dear JT: We strive to provide our customers with reliable and accommodating service and we are disappointed to hear that we did not achieved with you. As I understand our Service Director, Tyson Muse, did attempt to reach you by telephone to hear more information regarding this matter but was unsuccessful. I personally forwarded an email to you requesting that you contact me directly on my cell phone to see if there is any way that I can personally help with this. Unfortunately, you have not done so. I remain available to discuss this matter with you if you so choose. Sincerely, Jack Schneider, Owner

January 25, 2019

Fantastic service CBB has the best service department around. They always get the job done right the first time. Collin was so professional and friendly, keeping me in More

by Michellescottrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 25, 2019 -

Certified Benz & Beemer responded

Dear Michelle: Thank you so much for your 5 Star review! We are delighted to hear that Collin provided you with such fantastic customer service. We are so grateful for your business and hope to have the opportunity to assist you again, whether with service or when you are in the market for your next vehicle.

January 25, 2019

Great dealership Everybody at this dealership is awesome. Service sales and the rest of the staff is very nice and friendly and the receptionist to the Manager are gre More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in Service , Peter Williams
Jan 25, 2019 -

Certified Benz & Beemer responded

Dear Shelby: At CBB, we aim to provide each of our customers with outstanding service and your kind feedback reaffirms our efforts. Thanks so much for choosing CBB and for your kind words. We hope to have the pleasure of helping you again in the future.

January 24, 2019

Service visits. Very professional atmosphere with probably the cleanest service shop I’ve ever seen at a dealership before. Everyone seems very friendly and inviting. More

by Hellingaz15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jan 24, 2019 -

Certified Benz & Beemer responded

Dear Hellingaz15: Thanks so much for the 5 Star review and for sharing with others about the cleanliness of our shop. We are grateful for your continued patronage and look forward to being there for you in the future.

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