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Certified Benz & Beemer - Service Center

Scottsdale, AZ

4.8
1,618 Reviews

1,618 Reviews of Certified Benz & Beemer - Service Center

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January 25, 2019

Fantastic service CBB has the best service department around. They always get the job done right the first time. Collin was so professional and friendly, keeping me in More

by Michellescottrn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 25, 2019 -

Certified Benz & Beemer responded

Dear Michelle: Thank you so much for your 5 Star review! We are delighted to hear that Collin provided you with such fantastic customer service. We are so grateful for your business and hope to have the opportunity to assist you again, whether with service or when you are in the market for your next vehicle.

January 25, 2019

Great dealership Everybody at this dealership is awesome. Service sales and the rest of the staff is very nice and friendly and the receptionist to the Manager are gre More

by Shelby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danny Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark in Service , Peter Williams
Jan 25, 2019 -

Certified Benz & Beemer responded

Dear Shelby: At CBB, we aim to provide each of our customers with outstanding service and your kind feedback reaffirms our efforts. Thanks so much for choosing CBB and for your kind words. We hope to have the pleasure of helping you again in the future.

January 24, 2019

Service visits. Very professional atmosphere with probably the cleanest service shop I’ve ever seen at a dealership before. Everyone seems very friendly and inviting. More

by Hellingaz15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jan 24, 2019 -

Certified Benz & Beemer responded

Dear Hellingaz15: Thanks so much for the 5 Star review and for sharing with others about the cleanliness of our shop. We are grateful for your continued patronage and look forward to being there for you in the future.

January 23, 2019

Excellent Service Center I had to bring my 2011 BMW X5 back to deal with a couple issues shortly after buying it and the Service Center was exceptionally helpful. They fixed t More

by sharenr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve, Supervisor in the Service Dept. Mark, Service Center Agent. , Tyson Muse
Jan 24, 2019 -

Certified Benz & Beemer responded

Dear sharenr1: You are very welcome and thank you for your wonderful review. We really appreciate your feedback regarding our service center and are so glad that they were able to fix the issues you had with your BMW. We are grateful for your business and look forward to the opportunity to help you again whether in service or when you decide to pursue that newer model.

January 22, 2019

Worth the drive from wherever your from Jack the owner has always been about the customer service sense I met him in his original Mesa store! I recently went in for my scheduled maintenance More

by Badass11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jan 22, 2019 -

Certified Benz & Beemer responded

Dear Badass11: We do strive to provide our customers with outstanding customer service and appreciate your kind words in that regard. We are glad that you have found it worth your drive whether it was to our prior store in Mesa or our current one on Scottsdale. We are very grateful for your continued patronage and look forward to being there for you in the future.

January 22, 2019

Great customer service every visit I have at certified Benz and Beamer. They also go above and beyond to make sure customers are satisfied. 10/10 recommend More

by Emmari
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 23, 2019 -

Certified Benz & Beemer responded

Dear Emmari: We really appreciate your 5 Star review and your 10/10 rating! We are grateful for your business and your kind words. Please let us know when we can assist you again.

January 22, 2019

First class experience! Michael Miller remains the finest Service Manager I have encountered in all my years of having cars serviced. Great integrity. I wouldn't go anywhere More

by Tom Mackey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Gaiser, Mike Miller
Jan 23, 2019 -

Certified Benz & Beemer responded

Tom: Thank you for taking the time to compliment the efforts of Michael Miller in our Service Department. We will be sure to share those with him. We certainly appreciate your business and look forward to providing you with another First Class experience the next time as well.

January 17, 2019

Great Customer Service Collin Moore is a great service coordinator. He was able to help me with every concern that I have had. I brought my Beemer in only to find out that More

by Stall102
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Moore
Jan 18, 2019 -

Certified Benz & Beemer responded

Dear Stall102: You are very welcome and thank you for taking the time to share your compliments on Collin's great customer service. We are so thankful for your business and hope to have the pleasure of assisting you again in the future.

January 17, 2019

Great Service We brought our Mercedes in for service, Mark handled our scheduled service, and provided us with a loaner car to get around town while our car was ser More

by AMGURRRR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Demendoza
Jan 18, 2019 -

Certified Benz & Beemer responded

Dear AMGURRRR: Thanks so much for the "5 Stars All the Way" review! We are delighted that Mark was so helpful during your recent visit to our Service Department and that you felt treated like a King! We do appreciate your business and look forward to the next time we can provide you with a 5 Star experience, whether with the Service Department or when you are in the market for your next vehicle.

January 17, 2019

AMAZING!!! My family and I have been going to Benz and Beamerz for about 5 years now (I actually purchased my first car from them in 2013) and now we get all of More

by rayvenc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Miller
Jan 18, 2019 -

Certified Benz & Beemer responded

Dear Rayvenc: We love to hear from our repeat customers! We are so glad that Mike takes such good care of you in the Service Department. Thank you so much for your continued patronage and your kind review. We look forward to being there for you in the future so please do not hesitate to contact us should you need anything..

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